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    cocopop3011

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    Everything posted by cocopop3011

    1. cocopop3011
      Hopefully with a complaint active they will be able to give you a direct answer or at least a timescale you can expect to wait! Keep us updated and I hope it gets resolved soon for you. When opening a complaint try and give as much information as possible. If you need help you know where we are!
    2. cocopop3011
      There you go I knew Valdes would know the next step! Good luck with your complaint.
    3. cocopop3011
      Such a long pending time!!!!! Anyway whichever casino it is, it's vital you could your verification documents approve. You really need to chat with support now and ask them what's happening with the withdrawal. Do they have live chat?
    4. cocopop3011
      What!! That's ridculous! I'm sure that isn't fair practise. Have you checked their terms like Prince mentioned to see if this is mentioned anywhere?
    5. cocopop3011
      Yep I believe Scotland and Ireland who both had a majority vote of IN will go for an independence referendum. But things have already settled like the value of our £ for example. The fall out is huge over here at the moment but what people are forgetting is that we have 2 years to settle down, 2 years to negotiate new deals! I believe the outcome was 100% the right one for the future of our country. I just can't believe how much the nation is split over it.
    6. cocopop3011
      Hi Adam! I guess this entirely up to you whether or not you want your picture to be on the site! It seems like a strange request to me though, I'm afraid I don't think I would be willing to. Is this the only reason why they want to pay you by cheque?
    7. cocopop3011
      I'm assuming you are from the UK, may I ask with that kind of timeframe is it a Playtech Casino?
    8. cocopop3011
      No unfortunately that isn't the way it works. I'm assuming this is your first withdrawal with the casino? When you make your first withdrawal they need to prove your identity before they can process your withdrawal. This is done through documents you have to email into them. Usually this involves one photographic ID (eg. driving licence / passport) and proof of address (e.g utility bill) and it must be within 3 months, What I would suggest you do now is contact support and ask them for the email address to send in your documents, it will certainly speed up the withdrawal process for you. Do you know the withdrawal time frame?
    9. cocopop3011
      Well Roomo80, my personal opinion is there is no way the casino can expect you to never ask them for an update on the withdrawal! It's your right to know what is happening. So I suggest you know Open a Complaint.
    10. cocopop3011
      So which game is your vote for honey? Twin Spin or DOA?
    11. cocopop3011
      So you were playing Devil's Delight with your own funds no bonus funds and this game is still restricted? Even with your own funds?
    12. cocopop3011
      Hello Lucky8, I moved your topic to a better location hope you don't mind and welcome to the forum!! You've actually already stated the best advice I could give and that's to "review first". It is your hard earned money you'll be playing with so make sure your putting it somewhere that's safe. However what I would highly suggest first is that you try out some no deposit bonuses. This way you can try out a few casinos without depositing your own money. You can get a feel for the games and generally how it all works. Then when you are confident you can move on to your deposits. You can read a review for each online casino we have here and also many of our deposit bonuses have player reviews too, I'd definitely invest some of your time in doing that before you play. Good Luck.
    13. cocopop3011
      Hi Gabbaman First of all congratulations on your winnings. I'm afraid that Self-Exclusion is not my area of expertise so I wouldn't like to give you a definite answer although I am sure that it does not make a difference that you have self-excluded from other casinos governed by the UKGC. We actually have loads of members here that can help you with this and I know they'll be along shortly to offer you some words of advice. Have you send off your verification documents to the casino in question?
    14. cocopop3011
      I haven't played it myself but I hope next time you play it you have better luck!
    15. cocopop3011
      Whaaaaat!!!!! That is so rude. Have they even given you a timescale?
    16. cocopop3011
      We've all got our favourite ways of depositing and withdrawing, usually the favourite way is the easiest and quickest way of getting your money to and from the casino and our latest blog entry looks at the most popular methods! Click the link and have a read. The most frequently used deposit and withdrawal methods at online casinos
    17. cocopop3011
      Wow!! More great bonuses, thanks so much!
    18. cocopop3011
      Great news Alex, thanks for letting us know!
    19. cocopop3011
      More about this birthday bash can be found HERE
    20. cocopop3011
      Treeny - Did you manage to get your problem resolved?
    21. cocopop3011
      Okay voting is open guys! Here are your choices for JULY! 1. Twin Spin 2. Dead or Alive 3. Raging Rhino You've got until the end of the month.
    22. cocopop3011
      Ahh that's a shame could have earned some extra bucks there Awena!
    23. cocopop3011
      Ahhh well, that's the nature of the betting game I guess! If I had made a bet I would have bet that the outcome would be for the UK to remain, I honestly thought this was the way it would go even though I voted out! Glad I didn't place a bet because I would have lost.
    24. cocopop3011
      The votes are in and the UK vote to leave the EU! There was hardly anything in the vote I can't believe how close it was. There's a lot of backlash at the moment everything is up in the air and our PM will be resigning! But I'm positive that the majority of my country has made the right decision for the future of our children.
    25. cocopop3011
      Planning on opening your own casino? Really?
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