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I recently had a couple of big wins on the slots at 21.co.uk in quick succession. I initially won around £2600 and then I made a withdrawal request for £2200 and continued playing with some money I left on the balance (around £400). Quite amazingly I won £7,000 with that remaining money. I decided that was more than enough and my luck wouldn't go on any further, so I went to withdraw that £7000. On doing so, I was rerouted to the 21.co.uk login page. I had been logged out. On trying to log back in I was immediately kicked back out again. It's as though my account no longer exists. I contacted their Live chat and they said "the reason you can't access your account is because your account is under review and I have nothing else I can tell you". And that was it. Should I be worried? Is something shady going on? It's all been happening over the Easter Weekend, so perhaps they don't have many staff in. But my account, with a £7000 balance and a separate pendinf withdrawal of £2200 is no longer available. It's extremely worrying. I screenshotted my banking page before my account was locked out. The screenshot shows the £7000 balance and the pending withdrawal of £2200. If this is indeed shady, would this be useful evidence if I wanted to pursue them? It may be all above board, but if it is, the communication is shocking as they just kicked me out of my account without a warning. I'm worrying however that my legitimate winnings will be lost to a scam casino. Any advice on where to go from here?

I’ve completed verification and a withdrawal was approved. Upon checking my bank it hasn’t arrived yet. When I queried this with the casino they asked for a bank statement from 27th until today. I asked if I was able to provide screenshots from my banking app, she said yes. So before I sent I edited (blacked out only the dollar amounts). After viewing she then requested a pdf copy of my latest bank statement. I’m uncomfortable doing this because I’ve not been required to do this before. Is it a usual practice when making an inquiry. I have no issue with them checking to make sure I’m not scamming a double payment. But surely they don’t need this to be able to tell me what date they sent funds. Sorry if I’m wrong topic.

Hey all, Just thought I'd start a thread on a pending Posh Casino withdrawal to give back for all the help I 've had from this site. I've done alright with Posh for over a year but knowing how long it takes to get paid from the online casinos (I've been paid out 3 times in the past from planet7), I typically only do a withdrawal when the account has a pretty decent win. I have had some nice wins in the past at Posh Casino but this one was over $2,500 so I initiated a withdrawal on 6/13/20. To date, they have been responsive and have all the paperwork they need to process the payment now. According to thier guidelines I should receive payment by July 3rd, I'll let you know how it goes.

Has anyone every had an issue with a casino claiming your e-wallet provider are blocking transactions? I mean I made a 4K withdrawal at Gunsbet casino last week and it was fine. Friday night I made a withdrawal at Bitstarz and the money arrived in my neteller all fine. I have been trying to withdraw from Gunsbet since saturday and they claim Neteller blocks the transactions, this could be due to limits. I am fully verified, I believe I would not have any limits? Especially with the new year just started I did not gamble this much. I contacted Neteller, howefver you know that is another 3 days waiting for a response.

I just want to ask if anyone here ..experince that u cant withdraw youre money i use visa for deposit and until now i cant withdraw my money they say they need to wait for theere team email Theres anyone experience this in bitstarz hope anyone can enligthen me i use real cash to deposit

This company is a scam and does not pay, they stole me. They sent messages of makerting about offers and promotions, including by email, to players and do not honor. They are dishonest and do not pay. The support service plays with you, treats you like an idiot. In summary: it is a site that only wants to receive deposits and does not pay anyone the promotions offered The site sent an email to all users, promising a reload promotion, for all deposits made between 20 and 26 of February, up to 500 TL (80usd, 75eur) Below is a picture of the email they sent to users Day 21 I accessed my account. The promotion was there, needing a deposit to be activated, with the status: “No deposit made during the promotion period” I made my deposit, on day 21. Then, the status changed to "You can apply for the bonus now". The “REQUEST” icon appeared. I clicked and immediately the bonus amount was added to my balance and I was able to play with it I fulfilled the rollover, completely As the promotion was for all deposits between the 20th and the 26th, I thought about making a new deposit, to earn the bonus again I went to the “PROMOTIONS” section, and there was the promotion offer again. However, with the status: "Only one bonus allowed during a 72-hour break". Soon, I couldn't participate again That is, as I used it on day 21, I could only use it again on day 24 I waited 3 days. On day 25 I accessed the PROMOTIONS section, the offer was still there and now the status was also as on day 21: “No deposit made during the promotion period” Then, on the same day 25, I deposited 81.00, to win 80.00 bonus. After this deposit, status changed to "You can apply for the bonus now". The “REQUEST” icon appeared. I clicked, believing which a new bonus will to be added for me account Now that the problem had occurred: the REQUEST icon did not work now. When I clicked on it, the page updated, but returned to the same page, with the same REQUEST icon, that is, the bonus amount was not credited as it always was Below, the promotions screen, taken on February 25, when the system failed with the “Request” icon: A clear and obvious technical problem, a website failure, a problem for the IT team to solve Immediately, I contacted support. I explained what was going on. I informed them what the mistake was, for them to pass it on to the IT team to resolve. But that they would must to resolve quickly, because the next day (26) the promotion would end and leave all the PROMOTIONS page of my account, and the bonus "not requested by me" (due to website error, since the REQUEST icon did not work) would expire and disappear I was told to try to activate by another browser. I tried, it didn't work. I was told to wait, that they would contact the responsible sector. I waited all day 26 and nothing, no reply by email or message on the account. All day 27 passed, and nothing. And all next days I was ignored They could to have credited the 80.00 manually, very easy to solve The worst thing is to enter the chat and explain all of this above, for some patetic members of support service who don't seem to be even 7 years old, after all they don't understand anything that is explained to them, or if they are made of donkeys and are really dishonest I explained to about 5 different attendants and none of them knew anything about this promotion, on the contrary, they said it didn't exist. Such a thing is bullshit. Only Turkish support knows about the promotion, I try to talk to them and they send them to Portuguese support (because the Turkish translation is poorly done by the translation program) It is a ridiculous, bad support, bordering full and complete amateurism. Total nonsense. They are unable to understand what they read. I explained by showing screenshots of the promotions screen when the error happened, with the REQUEST button active (the only thing needed to have a bonus amount credited to the balance is to deposit and click on this REQUEST icon, which did not work this time) I also warned them to resolve until the 26th, otherwise the promotion would leave the page. I also said that this was what was going to happen: as I saw that they were trying to say that there was no promotion, that there was no mistake, that they were lying and that the IT team would not even try to solve it, they would only wait 1 day for promotion to end and they didn't need to have work I said that they would do this and it was said and done: the 26th passed, the promotion disappeared from my account as unsolicited, expired, and when I enter the chat now they say that there was no promotion or that I already requested (yes, I requested the 21st, but the promotion was on all deposits in this period as long as within 72 hours between one and the other) In resume: it is a dishonest company, made by dishonest thieves and with a support of idiots who behave like children of 7 years doing themselves who do not understand what the customer writes I recommend that no one create an account in this crappy, amateur and dishonest company, and don't even put a penny in it, otherwise they will be stolen. They robbed me of failing to credit my 80.00 bonus, imagine if it was a great value money

Hello everybody, Since about 2 weeks I use my MasterCard to play online. Today I got lucky and put in a withdrawal for €600. It was accepted and shown immediately in my CC account. However it states -€600 on my creditcard account instead of +€600. Does this mean that the online casino actually took €600 instead of paying out? Sorry, very new to this and can’t find much on the internet about this. Any help would be much appreciated. sam

So has anyone else seen a casino raise the wagering requirements on all bonuses offered to you after a somewhat large withdrawal being made? Ive been a player at this online casino for over a year now and up until now I have had no issues with making withdrawals or with wagering requirements being raised after. The casino offered awesome bonuses ex: 250%-350% of deposit with 30X playthrough, perk points, fast bitcoin withdrawals, great game selection, etc. Which is why I stopped playing at other sites and became a regular player at this casino only. I honestly feel like I am being scammed, after making my last recent withdrawal my wagering requirements went from 30X to 60X?!!!???? Thats ridiculous, like Im a player who makes several deposits on daily basis so besides the fact that I made a large withdrawal, and the amount of money I deposit in a 30 day period every month compared to my entire withdrawal history on the site. I just feel very misled and scammed since they are known for prioritizing their "Fair Play" and being one of the most highly recommended online casinos.. I even tried contacting live chat about it but they were ZERO help, and couldn't even explain why it happened. So then after this i start looking into there T&C policy and the only thing I could find that could be a possible reason as to why it would have been raised is if: I dont understand how I would be viewed as abusing the bonus system, if I make several deposits daily and have only made 4 withdrawals in the past year that I have been playing at this site??? Would it be a good idea to file a complaint for this? I just feel like with the amount of money i deposit, they would care about losing a player due to raising wager req, and making it almost inevitably impossible in having any fair chance of winning?

I am in the process of changing my old email as my internet provider will start to charge for it in 2020, so I made an gmail address. Yesterday I email expekt as they have no live chat anymore!? To change the email of my account. I also made a withdrawal. This morning i got an email to send documents as if this was my first withdrawal (i have made a cople of withdrawals before with no problems and have provided my documents). So i was logging in to my account to resend documents but got message that it was closed, thought it might have something to do with the change of email as i used the old email when logging in as they had not yet replied to the mail sent yesterday. So i sent an email to customer support and asked how to send documents and how to get my account back active. Then 6 hours later about an hour ago they send an email to me saying that my account is permanently closed due to violating terms and conditions. "For further info read the terms and conditions on the site" I am baffled. Anyone had similar experiences? I have made bets and been playing on the casino, just normal betting and used some of their promos. The withdrawal was for a sum of about 1500eur.

Hello, Does anyone have recent experience with Posh Casino and their withdrawal process? I just requested my first bank wire withdrawal, on the 17th of this month, for $600. The process for withdrawal is a little shady.. I had to actually reach out via Live Chat to ask about where to send my bank info because there wasn't even a form for submitting it in their withdrawal process. The representative told me to send my bank info to [email protected]. I find that a little odd considering they have [email protected] listed on their "Contact Us" section for withdrawal inquiries. On top of all of this, I haven't been able to verify that my banking info and authorizations has been received and approved. The only contact they have initiated with me since the request was an automatic email stating that they have received my withdrawal request. Why does Posh Casino not have their own section here, on AskGamblers? Any info & insight is greatly appreciated! :)

Dear team AskG, good morning for all!I am writing for to try help on my issue case in Tipbet bookmakerFirstly, I let you to share and foward all my personal details and the present case for yours partners as too to MGA (Malta Gaming Authority)The issue:I participated of one promotion 15,00 freebetTerms and rules are in thousands sites on internet, searching by bonus code "EXTRA15"This promotion have a rollover of 10x 15,00, in other words, rollover of 150,00One big and hard rollover couting only multiple bets of 2 or more selections of 1,80 odd minimum eachI completed this requirements in full, as prove evidence of bets:https://i.imgur.com/Jk7cwbF.jpgAs stated in terms and rules, the maximum profit with this promotion is 100,00In image screenshot above with bonus details and bets settled using this bonus, I completed the rollover with one balance of 119,56 profitIn other words, with one extra 19,56 only about the maximum profitIn moment of rollover completed, I waited those 19,56 to be removed of my account as exist that limit. This not happenedI sent mail messages to support, reporting this and requesting a manual remove of those 19,56. This not happenedThen, I believed to can continue playing and using my account normally, depositing and making news bets on sports gamesI did it. I done deposits and thousands of others bets, as I too win new bonuses about my deposits during all that timeNo problem happened. Nothing of message from support Tipbet for long time, long days period. All was running fine and I depositing and playing, happyI some moment after days depositing and playing thousands bets, my balance was in 522,56I resolved to do withdraw of part of this amountFor my surprise, the Tipbet removed 464,00 of my account, manually. A absurd in my mindWhy didn't they removed that 19,56 in due moment after the rollover completed? Why to wait days, to wait customer to do deposits, to win new bonuses, to do thousands of other bets?This is a failure of support or of system. This wasn't my failure as customer, I advised about that 19,56 aditional on limitI cannot to be penalized for this. I am a honest customer and did all my part, playing, depositing, participating of offers sent to my email addressIt is inadmissible for an honest customer who trusted the site to put their money to be harmed by an internal site, support or system failure that did not automatically remove those extra 19.56 or even manually after being warned by meI ask for help from AskG team while expecting honesty and fair play from Tipbet staff, to return those 464,00 that have been removed, back to my account, for me to can continue playing on the site with this balance, which I have honestly earned by playing, depositing and participating in various promotions on the siteI hope everything was just a system inconvenience and can be fixed with the return of the value that was removed, 464.00. And I will be updating everyone here as soon as the case is solved by Tipbet. I want and need to believe that this is an honest company

Morning All, I need some help / advice. I opened an account with a website called Lottoland yesterday. I made a deposit of £200 (50+50+100) and then played for half hour or so and built it up to around £300 i then lost a bit and withdrew £213. Everything seemed fine and got an email saying it was processing. I later that evening ended up putting about 300 in through various deposits. I was playing a Red Tiger game and managed to hit a jackpot on a £4 spin and it paid around £5.5k. I was absolutely over the moon, absolutely game changing money for me and my family. I continued to play for a long while going up and down and finally called it a day and left £4.77k in my account to withdraw. I went to withdraw and it asked for verification, which is fine so i took a picture of my passport ready to send this morning. I went to log in this morning and they had closed my account, I contacted live support and they said that i have duplicate accounts and have closed my account. I wasn't aware i already had an account but was told i did from years ago and had self excluded and for that reason they didn't have to pay me out. I also have an active GamStop but didn't think it mattered here with a lottery site as such. I pleaded with the woman on live chat but she informed me it would be passed to a relevant party to deal with and i just know that through my own stupidity they probably aren't going to pay me any of my winning and i'm going to be X amount down through the deposits which realistically i had no chance of ever winning. I know it was silly of me to sign up and gamble but i honestly didn't know i had previously played there and self excluded from the site (old email address though). I just wondered if there was nay action i could take to get my winnings or if anyone has had a similar experience. It such a lot of money that could really help myself and my family and even through my stupidity i cant just accept and let it go, its actually killing me. They have said they will contact me via email in the next 72 hours but i wanted to get some advise before hand. Kind Regards,

Is anyone else having trouble withdrawing from fantasino? I've been trying since Monday to withdraw but keep getting told theres an IT problem. Deposits are working fine unsurprisingly. I just think it's really unprofessional that they haven't emailed people to let them know. Now being told it could be several days before withdrawals are back up and running

I won again... I was happy until I saw the casinos limits. 5k a month? seriously? I should really check these things before I play at a place. My regular casino has 20k a month limit. Nice. I won't usually withdraw unless its 5k+. I won 20. Actually I won 30, but when I saw the limits I thought what's the point. 6 months of waiting just to withdraw? So I came to my senses and stopped at 20. Honestly... these casinos with low liquidity and low limits. Is there a point in playing?

I am having hard time withdrawing my winnings from Campeonbet Casino. As this casino is awarded the best new casino, it could be assumed that the casino is well known here. Here is what I have experienced so far> 1. 1.withdrawal request on 7th of March, pending for 3 days, finally was reversed by myself as I lost my balance. 2. 2. withdrawal request on 9th of March, got approved after 3 days. Numerous emails, chat session with the live support, cost me a lot of time and energy. 3. 3. withdrawal is pending now for 2 days. Im just reluctant to contact them as it didnt really help the last time. The withdrawal policy says 12 hours processing time for Safecharge. So Im kind of clueless what to do. Hope the other members could shade light on this issue. Thank you in advance.

Massive kudos to our complaints team on this complaint which has just seen the player get his huge withdrawal of 330 BTC! If you read the complaint from the start you'll see how much this money meant to the player and his family, luckILy our team were able to step in and help and voila! Well done guys, you can also read more about it here. I actually thought this was a very interesting complaint and imho his so-called "friend" was the one that really made this turn on it's head "claiming the account was his." I'm just glad the player seen sense, went alont and got the resolution he was hoping for.

I just had a weird experience with Betchan Casino. It's to do with their customer service and withdraws. I was really down and out today. So I threw $100 to play some slots. To my surprise and my neighbours dismay, I won. So I went to the withdraw section and I opted for a Bank transfer. In my country, our banks use a SWIFT, BSB and Account Number. I've attached a picture of what it looks like. They basically want the BSB and Account number on a single line, in a single number, which made no sense to me. I guess I just had to assume that all BSB numbers are 6 digits and hopefully the system would pick that up. I said yes but what is the correct FORMAT. So I contacted customer service. They had no idea what I was even asking. I think the lack of English was the main reason there was such a misunderstanding. They kept telling me to use an IBAN - we don't have IBAN's. Eventually I just gave in, put all the digits on one line and asked for the withdraw. Support said the processing would take 2 hours. So I check back in 5 hours and still no Approval. So I contacted support. I asked when it would be approved. They said it was already approved. My page says Pending. Anyway... I asked how long it would take to be approved. They said "When the funds hit your account it will change to approved"... What? So when the funds are in limbo between bank and bank I can just hit the recall button? No... that's not right. I kept asking in different ways and they kept saying "5 days for your money to be in account". I kept asking how long the PROCESSING time takes for the Casino to send the funds and change the status to approval. They said "5 days for hit account". Went around in circles. They stopped answering my emails (lol). Can someone who has bet with this place before and has requested a bank withdraw PLEASE tell me if everything is fine lol https://i.postimg.cc/RFF5VjFm/bank.jpg

This is the worst casino and sportsbook site ever. He stole my winnings from me. They do not have money to pay players who make a profit. It's a deposit-only site, and never makes payments from those who need to withdraw. I would not recommend this site to anyone. Anyone who registers an account and places money on this site will only be able to lose. They are dishonest and use hidden and obscure terms and conditions to steal your money. Look for another site to play, a site that is honest. Never create an account or put money in Tipbet, or you will lose everything and you will have many headaches for this. Hello players friends, I am having difficulty solving a subject occurred on Tipbet.com website Below, I will tell you what happened, in detail and with printscreens that will facilitate understanding. With this, I humbly ask you to help us to get in touch with the staff of the site or its supervisors, with the intention of reaching an honest resolution to this I am an old site user, depositor and with thousands of bets made. I had never made a withdrawal before. However, recently I participated in a promotion where I would win a bonus and would have to meet the conditions of playing his value multiplied by 10. The maximum winnings after the rollover was 100.00. OK no problems So I started playing, I stayed days, weeks, months playing. Normally. Until I was able to fulfill the difficult and heavy rollover. My account balance was, now after the rollover ended, 119.56 (according to the print screen attached here, which shows the value after the rollover and below shows the bets made that fulfilled the rollover). In other words, the 100.00 of maximum gains + 19.56 extra that I left in the account without using it, because it was not mine and the site should remove at any time. This balance was now withdrawable money balance Perfectly, everything okay up here. I did not want to make the withdrawal of 100.00. The terms and conditions of the promotion or website did not report anything about this. I decided to continue playing on the site. Using those 100.00, using values deposited by me, using new bonuses offered by the site, using new deposit bonus, and all this mixed in a single balance, obviously I spent more days, weeks, playing, without asking for any retreat. By the time my balance was now at 522.56. So I decided to make a withdrawal of a small part of this amount But here the problem began. While I was happy to have had some profit after weeks of playing, I imagined that the site would only withdraw the additional extras 19,56, I was taken by surprise: the site removed 464.00 from my account! Suddenly, suddenly, suddenly and without speaking, nothing Immediately, I contacted the support to complain about this, reporting the error, to remove only the 19.56 and not 464.00. And the site claimed that the maximum earnings was 100.00 In other words, the site has the thought that all my thousands of bets was still with the bonus. The site disregards that I made deposits, won new bonuses, fulfilled the new rollovers of the new bonuses, I used therefore real money that were not bonuses, but only because all this mixed with those 100.00 coming from that bonus, the site is in the right to consider everything as arising from the bonus It's an absurd. They claim that the user would need to make the 100.00 withdrawal as soon as he rolled the rollover. Wait to receive the withdrawal. And re-deposit the 100.00 to continue playing. However, this does not follow an honest logic, this does not exist in any site. The user must withdraw a value, by obligation, having to stop playing on the site while waiting 1, 2 or 3 days to receive, and then re-deposit that. This is unacceptable. On the contrary, I liked the site and decided to continue playing on it, including depositing and making thousands of other bets, participating in new promotions! If there was really this obligation, after the rollover, to stop playing, withdraw the value 100.00 immediately, wait 1, 2 or 3 days to receive, and then re-deposit, to just now continue to play the account, they put this on the terms and conditions, expressly and clearly saying: after the rollover, stop playing, withdraw the 100.00, wait for payment, deposit again the 100.00 and start using your account again! Or that the site had contacted me by email to report this! But, no, none of this was on the terms and conditions, nor did anyone on the site contact me to warn about this, which made me continue to play on the site without making any withdrawals, make deposits, win new deposit bonuses, fulfill your rollovers normally , make everything real money cash withdrawable, so only after all this try to withdraw some part of the balance Attached, it follows the image of print screen that shows the moment that I finished the rollover: 119,56 = balance in account made with the bonus 150.00 = rollover required to comply with rollover 150.20 = the sum of the bets I made and rolled 0.20 = remaining value to end the rollover (negative because I did more than needed) Below, in Bonus Stake History, follow the bets that I made and that counted to fulfill rollover I humbly ask your help and respectfully ask for the understanding and fair play by the Tipbet team to return my balance of $ 464.00 to my account so that I can continue playing on the site or pay me this amount as withdrawal so that I re-deposit and continue playing because there was no reporting withdrawal obligation after rollover

Did win;.. and after numerous verification requests and acceptions.. the casino does not payout. SupportAgents do fool U and have fun with it. Am in contact with FINPOL..about one week now. Do advise all of U beloved Friends and Gamblers NOT to play in this Casino. Might get shut down!!!!

Well this has been a long, long, LONG (You get the picture) time coming but January has seen me win more in one month than I did in an entire year last year! I'm 1K up and all received safely! Should help pay my credit cards bills off from Christmas. I've been s excited to share it all with you but wanted to receive it all first in case I needed to open a complaint anywhere ? And I'm not putting a penny back in! P.s Nope Afi they're not my partners they are all MINE ?! MWhahahahaha

Hi, This morning I deposited onto 21 dukes casino. It was my first deposit with this casino so they offered me 100% cash back or 200% bonus. I chose to go with the cash back. Believe it or not I ended up winning $129,000. I was absolutely stunned. I went over to the withdraw section of their casino and noticed the money is in my bonus balance. I followed all the instructions very closely when signing up and specifically chose the cashback bonus as it doesn’t have any wagering requirements or max cash out. Their customer support are either ignoring me or delaying the process. I still have no answer as to why I can’t access the money I rightfully won with my deposit. I should be over the moon with my win but instead I’m sitting here wondering if I’ll get the money at all. Out of curiousity is there anyone on here that has dealt with situations like this before whether it be with this casino or a different one? Any advice would be much appreciated as this could be life changing for me and my small family. Thanks

I am fully disappointed and frustrated with this company They removed my winnings 464€ without acceptable reason I wins one bonus with rollover 150,00 and with maximum winnings limited in 100€ Then I done bets using the bonus (prove evidence here in attachments files) and ended the rollover with 119,56 as proved in this image of prove evidence Then, after this moment of rollover ended, all bets I done (thousands of bets for long days of last weeks) was done using deposit funds, bonus deposit funds (other bonus) and real money I then have now 522,56€. I asked a withdraw and when the finance team was remove that extra 19,56 (because with the bonus I wins 119,56 but the maximum is 100,00) then this team wrong and removed 464€ I am being stoled by Tipbet, I am fully disappointed and frustrated with it. I have all print screen of my thousands bets done for long days there. And the prove evidence of page bonus (prove evidence here in attachments files) proving they would must to remove only 19,56 I think they are promesing bonuses only for to lie, offers liers without to honour if the customer to win and end the hard rollover with some profit, only as strategy of marketing I think, then, Tipbet is scam company. I am unhappy with this and resolved to public for millions of peoples in all world here in this forum, as alert of scam company

Evening all So I've just come across a casino and upon checking its terms found the minimum withdrawal amount is a massive 250 EUR!!! I honestly think this is the highest I've ever seen a minmum amount and there's absolutely no chance I'd play here. The minimum amount for me has to be £20 or less anything over that and I'm afraid I just won't play there. Just wondering if you guys have your own limits too?

Long time lurker, first time poster. I signed up at JackpotCity and at the time of withdrawal, they changed my withdrawal method from card to neteller. I personally prefer to get my money to the same method I used to deposit. But wanted to know from forum members here- is there a reason you would choose to withdraw from a different method to the one you deposited in?

Hi, I have recently made a withdrawal from my Dunder account to which they wanted ID documents to verify my identity, it seems on sign up I entered the wrong date of birth (17th instead of 25th) will this affect me verifying my account? I have contacted support to which they stated they have added a note on my account saying it was a mistake. Has anyone done this before? Will this be an issue? Thank you