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I’ve completed verification and a withdrawal was approved. Upon checking my bank it hasn’t arrived yet. When I queried this with the casino they asked for a bank statement from 27th until today. I asked if I was able to provide screenshots from my banking app, she said yes. So before I sent I edited (blacked out only the dollar amounts). After viewing she then requested a pdf copy of my latest bank statement. I’m uncomfortable doing this because I’ve not been required to do this before. Is it a usual practice when making an inquiry. I have no issue with them checking to make sure I’m not scamming a double payment. But surely they don’t need this to be able to tell me what date they sent funds. Sorry if I’m wrong topic.

Has anyone had any dealings with SlotMadness, I won a bonus of $1450.00 about a week and half ago, and turned in all my documentation. So far they have been very poor about answering questions on emails. In live chat all i get is the same written response. HOW TO PROCEED???? But on the other hand I won a bonus at Liberty Slots for $1824 and they have so far have been good about answering questions. My questions to those of us who live in the usa and need to deposit a check in our american banks. What do we tell the bank of how we acquired this check, as the casinos tell us not to say it is winnings from an online casino. PLEASE GIVE ME A SUGGESTION ON THIS

Hey ya No, I still haven't made my first withdrawal, but in case I do, I was wondering about things related to documents that helps you prove your identity. Saw somewhere what casino requires and I can't not to ask why everything of it is necessary In email I saw, documents required are the following: - A copy of passport or ID (photo ID and address clearly showing) - A copy of a recent utility bill or a recent telephone bill, confirming your place of residence - A copy of the front of your credit/debit card (or screenshot of payment method)... So, why is all this documentation needed? Especially bills? Do you already have prepared all that copies, in case of withdrawal? How they can know if another person from the house, for example daughter, sends all that copies? And what if somebody hasn't any bills on his/her name? Aaaaand why don't they require all that when people deposit, but only when withdraw?