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Hi, This morning I deposited onto 21 dukes casino. It was my first deposit with this casino so they offered me 100% cash back or 200% bonus. I chose to go with the cash back. Believe it or not I ended up winning $129,000. I was absolutely stunned. I went over to the withdraw section of their casino and noticed the money is in my bonus balance. I followed all the instructions very closely when signing up and specifically chose the cashback bonus as it doesn’t have any wagering requirements or max cash out. Their customer support are either ignoring me or delaying the process. I still have no answer as to why I can’t access the money I rightfully won with my deposit. I should be over the moon with my win but instead I’m sitting here wondering if I’ll get the money at all. Out of curiousity is there anyone on here that has dealt with situations like this before whether it be with this casino or a different one? Any advice would be much appreciated as this could be life changing for me and my small family. Thanks