Fiekie247

Its okay i understand, Yes got money back, was just over $100, had to fill in some forms etc etc. But all okay now.

Me three!!! got hacked about 3 weeks ago.

So i contacted them again, and this is the chat screen, same thing over and over again. Fiekie247 iI am not happy that i can only cashout $75 from my winning from the signup bonus 19:54Fiekie247the bonus terms said $100 max cashout, and if i make a deposit of $25, i should be able to cash out $25 which is my deposit plus the $100 max cashout. 19:54Fiekie247which should be $125 19:54Fiekie247but your support said earlier that is not possible. 19:54Danso we make rules as we go along ? 19:54Fiekie247Dan i am not saying that. 19:54Danthen ? 19:55Fiekie247I can cash out $100 from the no deposit right? 19:55Fiekie247i mean $100 from the signup bonus winnings, 19:55Danlet me check 19:55Fiekie247so if i make a deposit, shouldn't i be able to cash out the $100 plus the deposit i made in order to withdraw 19:55Fiekie247? 19:56Danyou can cashout 100 from the current balance 19:56Danafter the 1st deposit 19:56Danand the docs are in 19:56Fiekie247So if i cash out $100 from the current balance 19:57Fiekie247and i need to make a deposit, i should be able to cashout the $100 from the current balance and still use or can withdraw my deposit too right? 19:57Danyou need to make a deposit 19:57Danmin is 25 19:57Fiekie247Yes 19:57Fiekie247so if i deposit $25 19:57Fiekie247how much can i cash out? 19:57Dan100 19:58Fiekie247So i cannot cashout $100 from my current balance + my deposit? 19:58Danno 19:58Danjust 100 19:58Danmax and min 19:58Danone hundred 19:58Fiekie247so what happens with my deposit then? 19:58Danwhat do you mean ? 19:58Fiekie247If i deposit $25 and cashout $100 19:58Fiekie247can i use my $25 i deposit to continue playing? 19:59Danno 19:59Dandeposit 50 and you can 19:59Dan25 will go for the cash out 19:59Danand 25 will stay for the 500% bonus 19:59Fiekie247So are you saying then basically that you can only cashout $75 winnings basically from the current balance? 20:00Fiekie247because my deposit will be the addtional $25? 20:00Danthe actual profit yes 20:00Danis 75 20:00Fiekie247but your bonus terms does not state that the actual profit is $74 20:00Fiekie247$75, it states you can withdraw $100 from the signup bonus alone 20:00Danyes 20:01Danbut you need to deposit 25 for that 20:01Danwhat's the issue here ? 20:01Fiekie247The issue is, how i always understand it, and how it works at all casinos, - They state the amount you may cashout from a free bonus 20:02Fiekie247if a person need to make a deposti in order to withdraw, they give the max cashout limited for the free bonus plu s the deposit 20:02Fiekie247so if i play at 7 spins casino or any other casino and they have a max cashout policy of $100, and i need to make a deposit of $20, then i normally are able to cashout $120 20:04Fiekie247thats how a bonus work, you can take the max cashout plus the deposit that is needed, 20:05Fiekie247I dont dispute that you can only take $75, but then you bonus terms should state, max cash winnings is $75 and not 100 20:06Danevery free bonus comes with a set of rules . you agreed on these rules in the moment when you made and account 20:06Danyou can also check teh T&C 20:06Fiekie247I checked the t and c, and it states the max cashout from "FREE MONEY" is $100 20:06Dangood 20:06Fiekie247they dont say the $100 includes your own deposit money 20:07Fiekie247they just say you need to make a deposit in order to withdraw 20:07Fiekie247so how i understand it, i want the $100 from the free money alone 20:07Danok . for more info you can send a mail to support 20:07Fiekie247you cant include my deposited money 20:07Fiekie247right? Do you think its worth opening a complaint or should i rather just move on, not sure how long a battle for $25 will take.

Now who is the person that provide feedback on behalf of the casino on the review page?

I would think the Wild toro is extremely Volatile, because i took 200 spins and almost 150 dead spins, triggered the feature only once. I dont like that game, but it look like it has potential.

I am not losing my funds, everything stays the same. The just discontinuing the use of the card in my country.

Yes i will try it. Will advise tomorrow. I even asked Valdes if they have a rep or how do i get in touch with the casino manager that responds on reviews

Yes indeed. I use this card everyday.

So then I received this

I guess they are legit.

Yes i definitely know what to do, i threatened them by telling them i will make use of the AGCCS to set the record straight. The keep on insisting i should withdraw $100 and not $125. I will withdraw $125 and see what happens, if they decline or still try to tell me the same stories i will open an official complaint.

No Coco I want my $100 with my deposit. The bonus terms state $100. @mobcasinos - 7 spins are better for me

This is the chat transcript 7 reels Chat 14:45 Fiekie247 i will make deposit 14:45 Dylan alright 14:45 Fiekie247 then i can withdraw $100 of my winnings plus my deposit right? 14:45 Fiekie247 so if i deposit $25 14:45 Fiekie247 i can withdraw $125 ;' 14:45 Fiekie247 ? 14:46 Dylan only 100 14:46 Dylan 75 profit 14:46 Fiekie247 I though max withdrawal from the no deposit bonus $100 14:46 Fiekie247 surely that should exclude my deposit 14:47 Fiekie247 So it should the $100 max plus the deposit 14:47 Dylan the 100 includes your 25 14:47 Fiekie247 or can i withdraw $100 and use the $25 to continue play and claima bonus 14:48 Dylan nope 14:48 Fiekie247 I dont want to argue, but its absurd, does your bonus rule state that term? 14:48 Dylan but you will be able to deposit 25 more after for 150 total 14:48 Dylan with our 500% deposit bonus 14:50 Dylan from what I know it's saying clearly 100 cashout not 125 14:50 Fiekie247 Yes 14:50 Dylan you should be a bit more happy I would say 14:50 Dylan you just did 75 profit out of nowhere 14:50 Fiekie247 but what i am saying it says i can withdraw 100 from free money 14:50 Fiekie247 3. You must wager a minimum of 75 times the bonus amount and the maximum withdrawal limit from a Sign-up Bonus is €100 to request a withdrawal from a Sign-up bonus. In order to request a withdrawal from a Sign-up Bonus, the Member must have at least one approved deposit transaction into his/her Account. 14:51 Fiekie247 I can withdraw 100 from sign up bonus 14:51 Dylan I'm kidding, you worked for them... 14:51 Fiekie247 worked for who? 14:51 Fiekie247 So which means the 100 is from the sign up bonus 14:51 Dylan for this 75 profit 14:52 Fiekie247 and my deposited funds should also be available to me 14:52 Dylan you worked on wager 14:52 Fiekie247 where does it say 75 profit? 14:52 Fiekie247 in your bonus terms 14:52 Dylan well. it's saying following 2 important things: 14:52 Dylan 1. 100 cashout 14:52 Dylan 2. previous deposit required 14:53 Fiekie247 Its fine ill take it as it is, 14:53 Dylan alright 14:53 Fiekie247 Let me use the AGGCS to set things straight afterwards 14:53 Fiekie247 because i feel your bonus terms should be more clear

Hello fellow AG members I signed up at 7reels casino and claimed a signup bonus. The following are the bonus rules that i copied from eh website Our wagering conditions are some of the best you will find at an online gaming casino. Wagering conditions vary according to each offer. Here are some basic rules: 1. To request a withdrawal, you must wager a minimum of 25 times the deposit amount and 25 times the corresponding Bonus amount. 2. You must wager a minimum of 99 times the Bonus amount to request a withdrawal from free Bonus Money. 3. You must wager a minimum of 75 times the bonus amount and the maximum withdrawal limit from a Sign-up Bonus is €100 to request a withdrawal from a Sign-up bonus. In order to request a withdrawal from a Sign-up Bonus, the Member must have at least one approved deposit transaction into his/her Account. 4. Only the first bonus applied on the player's account is considered a Sign-up Bonus. The subsequent free bonuses that a Member receives before making their first deposit are not considered withdrawable. I received $30 sign up bonus and had to wager it x75. I still have $240 in my account and i need to make a deposit in order to withdraw. now support says if i deposit $25, i can only withdraw $100, so which means $25 which is my deposit and $75 from the winnings. Now i think this is absurd, anyone agree with me, or do i understand the bonus terms wrong? i think if i make deposit of $25, i should be able to withdraw $125 right?

The neteller card cost you about 13GBP and will last 3 years before it expires. Which sounds like good. Instant access to money, withdrawal at any ATM world wide at a cost of $6 per withdrawal and swipe at restaurants or supermarkets are free as well as online purchases. Now what more can you ask for? I mean wire to bank account can take up to 10 days at a cost of 12GBP every time you make a withdrawal.

How about sent me instructions via PM?

Just order a Net + master card and use that to use the funds in your neteller account.

Neteller can be trusted, obviously they will charge you like 13 pounds to wire the money to your bank account i think.

Hello So i have been playing lately at some pragmatic play casinos and saw 21 dukes are having some Netent games as well, maybe they are slowly getting more providers and i think this really great, have a greater selection of games to play with. Although i think they restrict play these games with bonus funds and are only playable with the deposited funds portion. But still i think its a big step. The layout also changed and looks better They now have Pragmatic Play, Rival, Betsoft and Netent Hmmm interesting.

Looks better and nicer. Trust me on videoslots you would be able to change the bet lines i think. I do not think i will use the quick spin feature, i realize you just spin this game and hope for the best and have patience.

Wouldn't it be just great if Askgamblers was an online casino as well. I mean they could get the best and relevant licenses to make sure everyone is catered for. I think the traffic will be insane, not only for the forum, but the casino itself, obviously people will know Askgamblers is trustworthy because of the people running it is clued up, askgamblers fight for what is right and wrong etc etc. So the player would know that askgamblers take the player interest at heart you know. Also that would eliminate the solution to this idea as we would be using the askgamblers casino to accommodate the freeroll tournaments idea as the casino will be the platform to do it on. But i will give it thought and give my ideas.

Spending big as in? How much? not your minimum deposits? I guess at least $50 deposit with your 500 or 600% bonus.

Mandela? He was a legend!! LOL

Ramses my friend, no mention of the withdrawal or not?

Hi Joanneollier and Welcome to Askgamblers. Spacelilly can be trusted as they are a sister website to Luckystar.io which is a casino i play in and make withdrawals and they are processed within an hour without verification. I also play at Spacelilly but haven't made a withdrawal there yet. I believe Space Lilly can be trusted and i do not think it is right that you cannot trust a casino because they did not pay your winnings due you breaching their bonus terms. We have a lot of people going through the same situations where their winnings gets confiscated because of breaching bonus rules. The casino actually act in good faith by giving your deposit back for another shot at winning big. There are some casinos out there who does not bother giving your deposit even back. Like you said this is a learning curve and move on, In future make sure you read the bonus terms carefully so you can avoid these issues in future. Good luck and all the best with your future gambling endeavours.