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I've been a player for years at cafe casino. Had a problem where I won some money but had forgotten which phone number I had on the account. I run a business so it could have been one of many phone lines. They immediately disabled my account when I gave the wrong number. Now we're playing the validation run around game where I send the emails with my identity verification, and they mysteriously don't get the images. I used to work in IT. I know how to send a jpeg. I've sent them half a dozen emails. I've asked within their chat support to upload the documents to an agent and they refuse. We all know what's going on and it's not appreciated and frankly highly unprofessional. I've played at that sight for years, since 2022. Made lots of withdrawals. So, this verification nonsense is very aggravating. I'm also a member of BVX so you would think I wouldn't be treated like this. Very disappointing. -
By marius1978 · Posted
A good day indeed. Ended up where I started balance wise, with almost 20% of the wagering on the 200% done. Hopefully, it'll keep giving these balance maintaining hits over the next 80% as well! -
By marius1978 · Posted
Best day in a while! Hacksaw, after 2 weeks, aren't just eating away at the balance but actually offering some play time. -
By marius1978 · Posted
I've chosen 'Loyalty Bonus' because getting one means I've done my part and now it's up to the casino to make me feel valued and appreciated. Some of the casinos I use a lot, like King Billy and PlayAmo, I feel to duly deliever on their part. At King Billy's, I get a lot of 50-150 EUR no deposit bonuses through the year with low wagering and higher than usual max cash out amounts. On PlayAmo, I will often get some 10-25 1 EUR free spins, and these are always exciting. For Christmas, I even got a 150 EUR NDB with no max cash out attached. Also RocketPlay are fairly generous, as I will often find a 15 EUR free bet in my account despite rarely using them any more. Jackpoty/WinaWin/Cobra were also pretty generous with NDB cash bonuses and free spins but it stopped once I stopped using them (withdrawal issues, with no help from my VIP manager which hurt my feelings). LuckyElf keep giving me 10 FS at 0.05 even if I've played there a lot. Are they even trying to win me back? This bonus is just insulting. When casinos where I've made just 1 deposit give me an NDB loyalty bonus I will think it is not heartfelt, like they are trying to hard and that they are desperate so I will spend the bonus but hardly play with them any further. -
By cocopop3011 · Posted
We are trying to push the content towards the top - this should now be on the right?
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