I like to play through the Big Bass catalogue from time to time, usually doing 250 spins on each then returning to the best performers. It didn't go all to well today so I stopped about 1/3 in. Got some ok hits to limit my losses at least 😊
For you? No, RTP means almost nothing short-term because of variance. But for the operator, it’s everything. I read a great article, I'll share it with you
https://thegamblingjournal.com/insights/business-models-economics/how-do-online-casinos-make-money/ about how casinos structure their profits, and it clearly shows that RTP is just a tool to keep the math predictable for the business. They design the system to make money steadily over millions of spins, while we are just gambling on a tiny fraction of that timeline
I can understand the frustration, especially when you’ve already had a long account history and previous successful withdrawals. Verification checks themselves are normal in online casinos, but repeated claims that properly sent documents “weren’t received” naturally start to feel suspicious from the player side, particularly when there’s money pending. If you’ve genuinely exhausted the normal support route, it’s probably worth keeping a documented timeline of every email, attachment, and chat interaction so there’s a clear record if the issue needs to be escalated further.