Afi4wins

Hi there Hyena74. Firstly, I have read your PM to me and I'm flattered and happy, and thank you. Hehehe. Sorry for the late reply, but I think my ISP has just got the COVID-19!!! What? ISPs don't get infected by that blardy Covid virus? Gees...then must be something wrong with my ISP then...it is literally crawling today...very sickly crawling...it's making me sick too...but I know I ain't got the virus! Coming back to your issues...every casino must have a deposit and withdrawal button. Some sneaky casinos have a way of 'hiding' the withdrawal button (I got caught by this once), it was not in the casino section where it should be, but was in the sports section where I don't play at all! If there's ever a casino that doesn't have both buttons visible, then you know you have landed into a rogue casino! Casino Game doesn't have a Live Chat service (I just checked that out in the review section here), and my country is a restricted one, so I cannot visit their website to check things out for you. However, there must always be a way of contacting the casino's support team, either by phone (not always available either), or by their email, or by an onscreen messaging form. Click on the 'Contact Us' button to find one of these. If none available...oh boy...Askgamblers better have a serious look into this casino, because they have accepted Casino Game into their directory. Nope, I'm not familiar at all with the owner Jumpman Gaming Limited, but they have both UKGC and AGCC licenses, so the casino should be a safe and reliable one, but one can never be certain nowadays! That's about all that I can advise on mate, unless you've got more info not mentioned above.

I wonder if there's anyone here that played more but actually didn't lose more? If so, they must be the very small group of lucky people then.

There have been some cases of players getting bonuses credited into their accounts whilst they were playing with their cash money (no bonus taken during deposit), as in your case. Some casinos can be real tricky and they like to dump in bonuses into players account during play. The reason for casinos doing this is rather unclear, but I see it as a sneaky trick to put winning players into a sudden lockdown. At some casinos though, a message would pop up on the screen, indicating that you have just earned a bonus, usually upon reaching a certain VIP level or ranking. Since you are playing with high stakes, I can imagine that you would reach a certain high level quite quickly and would therefore earn a bonus. The thing is, some bonuses need to be activated first, but some don't, and these automatic bonuses are the culprits that usually put real money players into unwanted situations. Any bonus can be cancelled. Some can be cancelled before accepting it, others would need to be cancelled manually, either by the player or via live chat assistance. But once a bonus gets credited into your account, then bonus terms and restrictions automatically become active. Very sneaky indeed, right? Have you tried getting some clarifications from the casino's support?

NOPE! My darling is STILL with me...whoooopie! The long awaited 3-paylines of 5-Nemos win...but never mind the blardy small bet! Hahaha.

Thank you Guru-san! I will...I will...keep them coming...as long as my darling LL doesn't fly away somewhere else, hehehe.

Wolf! Wolf!

If I'm the chairman of NetEnt I would say SELL! SELL! SELL! (We can always start a new one!)

And this one didn't escape me either a few days earlier...

Damn...that's just too bad! Makes me wonder if it's really worth reporting a loophole at all...might as well just let the casinos suffer and lose money!

Mine isn't a MAMMOTH win like the screenshot above, but at least it's a MEGA win nonetheless...and I'm blardy happy about it too, hahaha. 5 Scatters in the free spins, my second such win ever, with a final win of 1944x after 6 Retriggers!

Congratulations Jessieron! It came to you by snail mail but at least the snail didn't get lost!

I think it doesn't matter which that other casinos were now, because the OP will be writing directly to the depositing provider instead, thereby literally covering all casinos that uses that same depositing provider. Hope it will work out well and have that loophole removed for good.

Your welcome.

Perhaps you should write directly to the depositing provider and inform them that there's a loophole in the depositing transaction of their ewallet, card system or whatever. Better than going to various casinos. Maybe you can get better rewards from them too, like maybe cash vouchers, hehehe.

You're welcome.

As far as I know, only online Asian-based casinos do that, simply because local banks (including bank credit cards) are prohibited from supporting any gambling houses, so these casinos have to divert payments to any other bank accounts belonging to the casino or its nominees. Is this legit? Well, as far as the banks are concerned (not that they are not aware), the accounts are accepting payments from clients for purchases and has nothing to do at all with gambling (which is not true of course). This would not happen if all local banks were allowed to accept transactions to and from casinos.

Hope you'll have a nice and safe journey back to Croatia soon. Nothing feels better than to be at home (homeland), right? Well, it's always a cruel world out there, injustice abound everywhere, and what is 'just' to us may be 'absurd' to others. Yes, casinos may reward those who report bugs, loopholes or what's wrong at their casinos, but like I said earlier, their rewards always tend to be some free spins or bonus money (with wagering attached, ). As far as I know, only big-spenders high-level VIPs can get cash rewards, simply because casinos need them to stay on and be satisfied!

Definitely withdrawal-rejected issues for the OP, or perhaps KYC approval procedures...but generally shouting out "HELP! I CAN"T GET MY MONEY!"

That is exactly the point...the absurdity of rewarding with free spins or bonus money to someone who could save the casino tons of money! Let's face the hard truth. Casinos are purely money businesses. Nothing can be given for free. Ledgers must be balanced. Every dollar and cent accounted for. When nothing has been lost, nothing can be given for free. If the casino had indeed faced unresolved missing money, then such a resolution can be worth money, with a reward of a small percentage of the total amount lost. Don't forget though...only a small percentage can ever be given...NEVER any huge amounts! Between person and money, money always take precedence! Patching up a loophole is not a major issue to any casino. They could stop that depositing method for as long as it requires to get it resolved and corrected. There are many other depositing methods that their customers can use. Stopping one or two depositing methods don't hurt their business that much, maybe just like being pinched for a short while. So, how much money can a pinch be worth??? Know what I mean? Also, there may be specific insurances to cover such unforeseen losses, not only involving the casinos but the depositing providers too, so both parties are covered. Perhaps then, just my personal opinion, the best authority to inform of such a loop-hole is the Insurance Company itself, because they are the ones who could end up losing money! And insurance companies may be able to find a legal way of awarding any rewards for disclosures of any damaging loop-holes. Their check-and-balance are way different from those of casinos! Yeah, it's like a Catch 22 situation isn't it? You report a loop-hole that could save tons of money, but you only get peanuts in return as a reward. You use the loop-hole and make tons of money yourself, sooner or later the authorities would find out, and you end up in jail. Which of the two would criminally inclined persons would chose to do? No rewards for guessing the right answer!

Knowing how casinos tend to do their businesses, by you informing them of a possible loop hole in the deposit system, they may thank you in the end (after being convinced that it can indeed happen). The good casinos may reward you with some bonus free spins or some bonus money, but most may not even be bothered to offer any reward! Give you free hard cash as a reward? Most unlikely, if you ask me. Why? Simply because they have not lost any money from the loop hole, as far as they know, that is, so they wouldn't give away real cash for nothing...they'd faced the problem of how to balance their ledgers!

I'm struggling to understand the problem too. Let's start at the very beginning again. You made a deposit at Tangiers casino and claim a deposit bonus...what was the deposit bonus offer? You played your deposit money + the bonus money and finally won 2050 EUR, is this correct? You then made a withdrawal claim for 2025 EUR, leaving behind 25 EUR to play later on, but the casino paid you only 100 EUR, is this correct? Later on, you then played that 25 EUR, made another winning of 190 EUR, then try to withdraw it too, but the casino rejected it, saying that the balance of 25 EUR and the 190 EUR winnings all came from the same initial deposit and bonus, is this correct? If all the above is correct, then the casino has not done anything wrong. The maximum allowed withdrawal amount from the bonus may have been only 100 EUR, which they paid you, and all the other winnings and balance would be removed (zero balance left). The second winnings of 190 EUR was derived from the 25 EUR that you left behind in your account to continue playing later on, but that 25 EUR was actually a portion of your total winnings of 2050 EUR, so that 25 EUR was still considered as part of the total winnings from the bonus money, of which only 100 EUR can be withdrawn. Your second winning of 190 EUR is therefore not eligible for another payment, because only one win of 100 EUR can be paid from the same deposit+bonus money. Hope that clears everything.

Win big lose BIGGER is indeed very true for gambling, no matter where you play it.

Okay, let me be the first to get this ball rolling. For me, my slotting frequency did not change, it has remained at about the same. Lockdown or no lockdown, my money was still going down the drain, but because of not much money, that stopped me from going insane.

I guess the answer may be simple mate...not many gamblers are using EcoPayz as are using Neteller and Skrill. I think.

Hi there Joner, welcome to Askgamblers forum. Casinoland replied to you informing that you had breached the bonus terms and therefore had all your winnings confiscated. Whilst playing with the bonus active, you played the 3 mentioned games, got the free spins feature game activated, BUT you did not play them. Instead, you quit the game and left the free spins feature game to be played at a later stage, after the bonus wagering was no longer active (removed). You did this on the 3 games. When there was no more bonus wagering active, you made a new deposit, without taking any new bonus, then played off the free spins from the 3 games, thereby making a nice easy win. These was confirmed by the software provider, as mentioned in the reply to you. This is clearly an abuse of the bonus, and a breach of the bonus terms, so no winnings can ever be paid out to you. Or is it that you did not do the above, but the casino and provider is accusing you of doing it?