Afi4wins

Once the wagering has been completed, you are required to withdraw that winning first, otherwise the capped max withdrawal limit remains in play! So most likely, your total winning amount was not valid except for the capped amount.

@26nkmjzs68 As you may know already, there are many similar cases as yours and remaining as pending cases. This issue may even stretch over several months!

Halloween would definitely provide so many more design possibilities than Christmas.

@Tharsan.k I think I have said to you earlier on that Askgamblers Complaint Team (AGCCS) no longer accepts complaints against the casino. Nonetheless, if you still want to submit your complaint, kindly click on the 'COMPLAINTS' button at the top of the screen to make a complaint. This forum do not handle complaints but we can discuss any issues that you may have.

@Tinkerbell1970 Hi there and welcome to the forum. I am restricted from accessing the casino, so please elaborate if you had won from a deposit+bonus, and if so, what is the capped allowable withdrawal amount stated in their Bonus Terms?

Oh, one more thing, your topic title is completely irrelevant, so can you correct that please?

@FEBETOfficial Sorry to ask you this mate, but have you requested to be registered as the official rep for your brand? If you haven't, kindly PM our admin @cocopop3011 and do so,because this forum doesn't allow promotions or advertisements without prior approval from Askgamblers.

You're welcome.

Here's the truth... JACKSYDE Casino (operating via the domain jacksydex.com) is a confirmed fraudulent platform. You should strictly avoid depositing any funds or sharing any personal documents with this site. [1, 2] Why JACKSYDE is a Scam A forum discussion on Casino Guru details the exact fraud loop utilized by this platform to trap players: [1] The Generous Hook: The platform draws players in by offering an unrealistically massive "no deposit bonus" (such as €350). [1] Rigged Gameplay: Once logged in, every slot machine or game is artificially rigged to win constantly, quickly pushing user balances to thousands of euros in "withdrawable" funds to create a false sense of fortune. [1]

@darkd3liv3ranc3 Hi there and welcome to the forum. I'm wondering...why is it that so many new players are asking about non-heard-of casinos, when there are so many legit casinos available! Is it purely because they are offering good big bonuses?

@Tharsan.k As far as I recall, Askgamblers Complaint Team stopped accepting complaints against 1xBet because the casino has not been responsive at all, leaving complaints as unresolved.

Another member had a similar case and it has been many months still pending a resolution, if I'm not mistaken!

@jmh3nsl3y Hi there and welcome to the forum. Yes, you can suggest to have the casino to be registered and listed at Askgamblers (use the suggest an edit link below) but it doesn't guarantee that it will be successful - such a request will be handled by a separate team. https://forum.askgamblers.com/topic/49590-suggest-an-edit-feature-is-back/

@tranlesitu1996 Hi there and welcome to the forum. One more case involving 1xBet casino...and a missing crypto deposit!

@Run4win_Team Hi Lukas and welcome to the forum. Glad to have one more official casino rep in our forum. Btw, can you please PM @cocopop3011 and inform her that you want to get yourself registered as the official rep please?

Then you have to try at other websites/forum, or go to an ADR provider.

A sample of spelling autocorrection gone absolutely bananas!

@kacperek200325 Hi there and welcome to the forum. So many players are also facing, or have faced, this same issue recently, at various casinos, so you're yet one more in the list. Apparently, this 'multi accounts' or 'multiple accounts' allegation is commonly used by casinos - sometimes as a delaying tactic, sometimes for avoiding payment tactic, but may also be actual duplicated accounts issue. Filing a complaint against these allegations may not resolve the problem, because the complaint team can only depend on whatever proofs the casino can provide, so there's actually not much that a player can do besides making a complaint.

@ianduff12 Hi there and welcome to the forum. Mind telling us which documents were rejected please...and at which casino?

That 'My Country' filter has already got everything you need to get your specific answers. What is it that you find lacking?

@Valge As far as I know, it is a standard practice for casinos to request further documents when big withdrawals are involved. Casinos that do not clearly state this in their T&C is not a good casino! Some casinos would even ask for more documents for smaller withdrawals - not all casinos operate the same way.

@schrambo77 Hi there and welcome to the forum. I don't understand what you're trying to say...can you elaborate and be more precise please?

@asqwer87 Hi there and welcome to the forum. There seem to be many similar cases lately, mostly involving crypto casinos or crypto accounts, and most are still not resolved. You can try filing an official complaint by using the AGCCS facility and let the right team handle it for you.

@Aslot Hi there and welcome to the forum. Try PMing @cocopop3011 and inform her of your intentions. She will pass your message to the right team.

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