Afi4wins

I've spent the last 8 hours playing at Greenspin.bet, and I bet some of you would be wondering how it all went, right? Firstly, that $20 NDB was waiting for me to play it, so I didn't waste any time spending it. Not a lot of money that $20, so I spent it all on a few of PlaynGo games. About 1 hour later, it was all gone. Then I made my first deposit of $20 to claim the welcome bonus, keyed in the promo code, expecting to see a 125% +100 free spins offer, but what I saw simply made me cry out "WTF!!!" For a $20 first deposit, I would only get 50% bonus +10 free spins! To get that 125% bonus, the required deposit would be $80! MISLEADING PROMOTION!!! Use promo code OPTIMUM1 to get a bonus up to 125% up to €100 + 100 Free Spins on the minimum deposit of €20 Luckily I had received another promotional offer from them yesterday, for a 200% bonus, but without any free spins. So, I keyed in this code instead and got that 200% bonus. I would NEVER take up that 50% first deposit bonus plus 10 free spins...TOTALLY ABSURD AND RUBBISH!!! What is Greenspin thinking when they put up this sort of welcome bonus??? Well, looks like my casino review on Greenspin isn't going to be a nice one. There are many other things NOT RIGHT at this casino!

Today must be my GOOD day...simply because Greenspin Support Team finally responded this morning...AND...credited that $20 USD no-deposit bonus!!! So, thank you Greenspin for keeping true to your promotion, and for not breaking my trust in DAMA NV casinos! Better late than never, hehehe. Thank you Guru-san, thank you Sharon, and thank you all my mates too for your support. Now I have to leave you guys for a while...I only have 14 hours left to wager off that bonus!!!

I'm thinking...I'm thinking... (Nope, that's NOT the most mysterious case in my country )

OMG! Now I do!!! The '69'!

Thank you my dear, appreciate it as well.

Thanks for letting me know Guru-san. Appreciate it. To submit a complaint using AGCCS on what grounds? Because the casino support team is damn slow and doesn't respond at all? Or complain that the casino had cancelled my 20 EUR NDB without any apparent or valid reasons? Both are interconnected of course, but it is never in my heart and soul to make any complaint for a measly 20 EUR no-deposit bonus! If that promo was invalid, then let me know. If there's a hidden clause somewhere that restricts me from getting that NDB, then let me know. If the casino's financial manager chose to decline that NDB for other reasons, then let me know. Keeping me waiting and waiting for days on end just for a very simple answer is simply so dumb on their side that I cannot find any nice word to describe their actions! But I'm a patient man, a very patient man, and no 20 EUR bonus is ever gonna make me change my ways...so I'll wait until those guys do give an answer!

Are you really interested to know, or just want to know in general CG99? If you've been following the news or current affairs, you would certainly see that more and more online casinos are popping out of the blue, like mushrooms. Even land based casino owners and operators are now deeply engaging into online casinos. Yes, all because of the pandemic, all because gamblers have to spend more time at home now, and also because going to land based casinos and sports bettors have become very restricted or controlled nowadays. Is it affecting you in any way?

Is that with a deposit or without? Must be with a deposit, right? If so, 69 free spins isn't strange at all. A few other casinos are also dishing out similar offers, lots of free spins for quite a lot of deposit amount...totally irrelevant to me...or for me, hehehe.

That's encouraging news indeed, so lets hope that nothing shall change that probability.

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You lucky Ales! That buffalo has been so damn stubborn and thickheaded that it never gave me any Mega win at all. So much so, I have thrown the buffalo into my deep freezer for good! But...as all things do happen in nature...one lucky person will get that huge windfall whilst all others will simply sink! So congrats Ales!

Honestly speaking mate, I'm not even sure if ThePogg is referring 'the regulator' to be MGA or CURACAO! Your case has been so long winded, with so much info going back and forth, that I'm no longer sure where it stands now. If it's with MGA, hopefully this matter would get resolved soon enough, but if it's with Curacao...oh boy...nothing can be certain, they may not even respond! I'm not trying to throw smoke on your case mate...just highlighting what may be probable to come.

It's going to take many more months before ThePogg can get any answers from the relevant authority, so just have to wait and see.

Their Live Chat service has never been a problem. The service is pretty good on the host side, but when matters are referred to the technical side (and I assume may include the financial side too), that's where everything literally STOPS! No response, no reply, no nothing...so what the heck are those guys doing? Nonetheless, I will give that rep a chance and see if he can do something about this issue. Failing that, my next plan of action will go ahead, hehehe.

One more thing... Askgamblers has a SUPERB 9.39 rating for this casino, and the casino is supposed to have an average 1 day of complaints response time. Well, I certainly don't agree with that and I intend to waste a $20 deposit just so I can write a nasty report on this casino in the review section, so that many others would be aware and not be caught into a similar trap! When that is done, then I will close my account at GreenSpin.bet. 1 day

Thanks for the feedback mate. If that was back in 2020, then the casino was still operated by Direx NV. Dama NV took over in 2021, but obviously, still maintaining the same poor customer services. What a shame!

I'm referring to this guy who responded to reviews posted in the casino section...no name stated, just Greenspin.bet Casino...so I thought he must be the casino rep: GREENSPIN.BET CASINOREPLIED ON FEBRUARY 11, 2021

Tried to send a PM to the casino's rep but failed to get through. Sharon my dear, can you help me out here? Or Guru-san, please? Thanks.

I'm going to lament on Greenspin.bet Casino (formerly owned and operated by Direx NV but now by Dama NV), because I am simply wondering what the heck is their Support Team doing. Are they way too busy to reply to my enquiries via their Live Chat host, via my own email and also via their own Contact Form on their website??? On Thursday (11th Feb 2021), I received a nice promotional email from one of their casino's affiliates (GOA), offering a 20 EUR no-deposit bonus for signing up at Greenspin.bet Casino. Wow! Wonderful, I was thinking. So I visited the casino's website, checked through their Bonus Terms and also checked through their T&C, just to ensure that my country is not restricted from claiming any no-deposit bonuses (some casinos have this clause in their T&C). Sure enough, there wasn't any such restrictions, so I can sign up and claim that 20 EUR no-deposit bonus, if that offer was indeed a valid one. So, the first thing that I did was to get in touch with the casino's Live Chat service, spoke to Steve (friendly and helpful) about it, but he said that he cannot see the screenshot that I had uploaded for him to see. He said that I should register first, then the screenshot would be visible. Hmm...very ODD...I was thinking to myself. Anyway, I then registered, filled in my profile, and got back in touch with Steve. Steve then said that he could see the screenshot, but cannot understand why the 20 EUR NDB was automatically cancelled by the system. I told Steve that I had checked the terms and conditions earlier on, before signing up, and that there wasn't any restrictions whatsoever. Steve then passed a message to their Tech dept for clarification, and told me that I should come back the next day to see if the problem had been resolved. I did just that, but there was still nothing there in my account. That's when I exited the casino, got into my mailbox, and sent an email to their [email protected] address. By night time, there was still no reply from the casino's side, so I went back to the casino, logged myself in, and then used their own contact form to send an enquiry message directly. That was yesterday (Friday). Today, still absolutely nothing...no reply whatsoever. That got me furious, and here I am in Askgamblers lamenting! Their customer support is supposed to be 24/7 (maybe it isn't after all), so I'm just blowing smoke out of my ears for as long as Greenspin.bet Casino doesn't respond to my enquiries. This is not what I would expect from any Dama NV casino, and is a disappointment to me. If no reply comes back in the next few days, I going to close my new unused account at the casino, and will forever have second thoughts about Dama NV!!! If anyone else here have had any similar issues at the casino, I would love to hear it please.

Kajot Casino offers are always open to the general public...no exclusive contest for Askgamblers so far.

And where in the world is this Vladi person anyway...he wants us to give and share our opinions, yet he doesn't respond at all...

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Honestly, if anyone asks me, the most reliable license where gambling is concerned (as Vladi had intended this topic to be about but didn't specify it), is NOT MGA or UKGC, but your own personal license to gamble! If you gamble away as you like, without any responsibility, you cannot expect any Gambling Authority to really help you out when you run into trouble, simply because they cannot. It is your own fault for gambling away irresponsibly. If you become addicted, it's because you cannot control your gambling attitude. If you go broke, it's because you cannot control your spending desires. The Authorities can only put a stop and try to prevent you from sinking further, but you're already very deep into the quicksand. Some may even try to continue playing at any other casino that allows them, then they try to put the blame on the casinos and Authorities for not stopping them in doing so. This is like 'can any policeman stop anyone from drinking and driving'? NO!!! The best thing to do is don't drink if you're driving, simple as that. Between UKGC and MGA, the way I see it, both can be helpful when assistance is needed from them, but they cannot solve all your problems that you yourself have created. If you don't create any problems in your gambling activities, then the casino's license, UKGC, MGA, or even Curacao, is quite irrelevant. No problems caused, no issues to be resolved. My top favourite casinos, by the way, are casinos having Curacao licenses. Yes, they can be unreliable, but when there's no issues at hand, does that even matter at all? MGA and UKGC licensed casinos give me all kind of restrictions and headaches instead, so I don't like them at all! It is NOT THE CAR that is reliable or not...it is THE DRIVER instead...the driving license!

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