cocopop3011

Good to hear about CasinoJoy! I know we had a topic about this last week with some issues so nice to hear of your good experiences! Thanks for the heads about Crown Green not being used for contests - saves me the headache of no game log arguments

Oh wow, this is lovely feedback, thank you! So glad you found us

I don't better on soccer / football any more, but I used to bet on which team I thought would win, pot luck

Great tip! Thanks for sharing

I followed that instruction exactly. I went to EMTA and even the Chancellor of Justice. However, both declined to investigate, citing “broad discretion” or stating that the operator may use any method they choose (even if that method is impossible for the player). At this point I have fully exhausted the regulatory path as AskGamblers advised and the regulator has failed to act. Now that I have completed the regulatory escalation as instructed and have new evidence that was not available during my original complaint (OlyBet’s written admission that their process was inadequate), am I allowed to submit a new complaint based on these exhausted channels and new evidence? Please let me know if I now have the “green light”. If you didn't submit all the evidence the first time, it may be worth trying again. However, I can't promise that you won't receive the same reply. This is a complex case. But you are welcome to try again with more evidence but it is absolutely VITAL that you make sure you explain all this.

That's really good to hear that you are taking these positive steps. Are you able to share the casino with us so I can see if we have it here?

Hi and welcome to the forum! Thanks for joining in here. Good to hear you've had an exciting month!

Thanks so much for sharing this and I'm glad you're having a great time here

Okay, please update us when you receive a reply

This is great that you have all the evidence. Have you opened a complaint on our main site yet? If you have all the evidence you need, I suggest you do this. If they received correspondence from you to permanently close your account, but they never actioned this, then they were at fault. If you submit a complaint they may submit the tc's to our team.

Hi and welcome to the forum. I'm sorry that it isn't under better circumstances. Can I ask if you have taken any professional help for your addiction? Self-excluding at all possible casinos like you are is a great start, well done! Regarding the issue at hand, so the casino recognised straight away that you had self-excluded, and they admit this, but still offered you the bonus and allowed you to play? Did I understand that right? If so, have they issued you a refund of your deposits, and are you now self-excluded?

Hi and welcome to the forum - can you cut the video so we can see exactly goal it is please. I know you said the 59th minute but the video shows a lot of goals.

You can!!! https://www.askgamblers.com/casino-bonuses/deposit

Did you know that one of the most common reasons a withdrawal is declined is because of multiple accounts? Whilst it may seem harmless, most casinos will clearly state in their terms and conditions that you are not allowed to open more than one account. Our guide will explain why this is banned, how the casino can detect multiple accounts and what you should do if you have violated the rules. Understanding these rules can save you money & stress! What Are Multiple Accounts If you register more than one account at the same casino, this is recognised as multiple accounts. Most casinos have a strict rule that allows only one account per IP address. This includes registering different accounts with different email addresses and name variations. If two people who live in the same house want to register at the same casino, this could also mean you are violating the rules. You should always get prior permission from the casino before creating two accounts in different names, using the same IP address. Why are Multiple Accounts Banned? Casinos are always on the lookout for fraudulent activity, and unfortunately, multiple accounts are one way fraud could happen! Players could move funds between accounts and exploit payment systems. Deleting duplicate accounts is a legal requirement for casinos, so chances are, if you’ve done this, it won’t be undetected forever. Multiple accounts can give players unfair advantages, and casinos want to maintain fair play. So, even if a multiple account isn’t instantly detected, it will be. How are Multiple Accounts Detected? Good question! Casinos have technology and automated systems designed to detect multiple accounts. Even if you use a VPN, their innovative technology can see through these. Casinos will look for name and address matching, and payment method matching is very popular. This is why when you request a withdrawal, multiple accounts are often detected. Your gaming behaviours are also reviewed when you withdraw, which is another factor that can help the casino detect multiple accounts. If you have used the same behaviours across your accounts, the casino can track them. Casinos also have software to detect multiple IP addresses. Got Caught with Multiple Accounts? Unfortunately, we see this happen time and time again at AskGamblers. And whilst we would love for this guide to stop breaking the rules, unfortunately, it will continue to happen, and there is very little we can do to help once it has. More often than not, the casino will close your account, and any winnings will be forfeited, including any bonuses. You will not be able to have a refund of your deposits. In very extreme cases, this could be at the casino's discretion, but in our experience in the forum, this doesn’t happen very often. You may also receive a complete ban at the casino. Again, in some rare cases, the casinos may allow you to keep one account open, but it would be at their discretion. I Accidentally Created Multiple Accounts - What Now? If you accidentally create two accounts, you must contact the casino immediately. The faster you act, the more likely you are to keep one account. However, this would need to be recognised before you hit the withdrawal stage - usually, once it’s gone this far, there is no going back. If you contact the casino early enough and explain that you accidentally created two accounts, they may allow you to complete the verification process and keep one account open. How to Avoid Multiple Accounts Always familiarise yourself with the casino's terms and conditions and keep a note of which casinos you have made an account at! Only use one email address for all casino accounts - this way, if you try to create a second account by mistake, it can tell you the email address is already registered Try to avoid same household accounts for multiple people, or get prior permission from the casino Do not share accounts with family and friends Summary Multiple accounts are simply not worth it! It is a clear breach of any casino's terms and conditions, and once it’s done, the damage is usually irreversible. However, if you’ve found yourself in a situation where you need help, please submit a topic here - Need Help With a Complaint? Ready to choose your next casino? Browse our catalogue - Online Casinos

I too thought the £150 threshold is low and quite harsh!

Well I’m thinking a new topic like this ago as this is old now and includes members who don’t unfortunately participate any more.

Surely he has to doesn’t he?

I don’t think Jake will chicken out - these YouTubers are in it for the money!

Good luck, and let us know how it goes! How much is the minimum deposit for that, and what's the wagering?

I’ve had to re-read your first post - can you please just confirm which casino you are wanting a refund of the deposits from out of these two? Sorry for all the questions but it’s vital we have all the information to offer some advice here

This is a great insight into a few casinos - thanks so much for the recommendations

Hi and welcome back That’s a nice win from a no deposit bonus, well done!!

Well it’s a tricky one because they couldn’t find an account to activate the self-exclusion by the looks. Can you paste the full email here from both parties rather than a quote? Or screenshot (but don’t include personal information please?)

Final Leaderboard 1st @marius1978 2236.6x 60 EUR 2nd @ales200 1359.1x 45 EUR 3rd @Ultras34 1297.6x 35 EUR 4th @loceff13 1188.7x 35 EUR 5th @formerPokerpro 753.55x 25 EUR 6th @Icy 614.5x 20 EUR 7th @Blackjax 412.2x 10 EUR 8th @Flatzem888 283.05x 10 EUR 9th @Afi4wins 268.2x 10 EUR

So sorry about that, thanks for understanding.