cocopop3011

You’re saying the casino have falsified theirs - you see there is always two sides to every story and my job as a forum admin is not to take sides but to evaluate both sides. There will only be one outcome - either you are lying and the funds were played down - or the casino played them down. I do not know which one it is - honestly. But you cannot accuse the casino of submitting fake evidence to LCB and Guru without the possibility of your evidence being fake to back your claim. I’m not saying it is - I’m just saying one of you have submitted false evidence and that’s the two outcomes. I genuinely do wish you all the best with this - I am not against you at all. Please keep us updated with your results on this.

I don’t see a single person here doing that?

Yes yes I’ve seen the logs but nothing that proves the casino made those bets - sorry that’s what I was asking for. I also can’t find the MFinity logs showing the casino made the bets - can you tell me what page they’re on please?

@bp54 Sorry can you also submit below whatever proof it was that you attached to your complaint? I have been through your screenshots again and I'm struggling to see exactly which screenshot proves the casino made the bets. You are also reminded that this is my very LAST attempt at this with you.

@bp54 please post whatever MFinity gave you - let’s have another look please. And also what Blackjax said above - please post anything else you claim to have now,

Yeah very bizarre!! How would Mfinity know who made bets in his casino account - they wouldn’t even have access to his account. That’s like saying Skrill can see what bets I make in my casino account because i made a deposit through them - just makes no sense?

I’m not saying anything is fake and the only person making this whole thing weird is you! Please repost your mfinity screenshot below.

Of course it can have another outcome - there’s always two sides to every story, unfortunately we’ve not been able to hear the casinos side on this occasion. The OP claims the casino submitted fake evidence to LCB and GURU but of course the OP could also have fake pictures. He’s quick enough to accuse the casino of falsifying evidence but his could also be for all we know. I guess we will never know unless I’m able to get the evidence from those two sites which I am trying to do.

I don’t care for what’s on trustpilot - I only care about AG and your accusations towards us, when quite clearly there are other sites who have this casino rated highly. I will not allow you to slander our name.

I did not get CM to ban you - I have zero control over their decision making - nether have I caused any issue. You’re causing your own issues and there’s nothing to solve here. I’ve already waisted enough of my time on this. If I can get hold of the proof from LCB or Guru I will and close this case once and for all. I have done nothing but try and help you from the start. I could have closed your topic ages ago when complaints rejected your case but I’ve allowed you to submit your comments, your “proof”, I’ve taken the time to speak to CM to see what the think about it all and both us and CM agreed on the matter that your proof is not enough to show you didn’t make those bets. So this is now 4 sites that have pretty much concluded this case not in your favour.

@Flatzem888 @bp54 I thought you said every site has this casino as rogue? What am I missing here? Is this Casino Guru’s rating?

I’m not sure if the score went down I can’t answer that - but I will say - the casino has a good history of solving complaints on our site which is one of the reasons why they have a high rating. Things that will reduce this are - negative complaints (that are accepted) negative reviews etc. at the moment we just aren’t getting negative reviews about them to being that rating down. This particular case couldn’t be accepted and that’s very unfortunate and out of my control - but the rating at the moment, based on their behaviour at AG and how other players are rating them is why they have a high score. We also have other reputable members in this forum playing here and having absolutely no issues at all!

@Paulineneuschwander do you have the email from the casino regarding the wagering for us to read please?

You can check this on their review page at any time, but yes I believe it is.

There will be no further comments from AG on the matter in hand, as I feel we have exhausted all the options here. OP needs to follow the advice from the AGCCS. Topic will be left open for OP to conclude whenever that happens.

I think everything in my last post was pretty clear and we have nothing else to resolve here, but best of luck with this one elsewhere.

That's fine I have already reviewed the case with CM and seen it today, thanks anyway

Okay, I have spoken to the guys at CM, and it was not submitted under the same username; however, we have both agreed that there is no evidence a player can submit that would prove bets were not made by them. The deciding evidence would need to come from the casino. We are satisfied that LCB and Casino Guru have received this evidence and concluded your case with them so there is nothing further we can do to help you. You are welcome to keep this topic open so you can let us know what happens, but I am confident that there is nothing further I can do to help. Good luck in your claim against them.

Thanks Afi - changed

I’m not a bonus buy expert since we don’t have the feature in the UK so let me know if this needs to be lowered again please.

I can lower it? I was going off our last contest and the minimum was 25,000x - let’s lower it to 10,000 then because we want entries

Yes Afi all the same please

Welcome to the next weekly challenge - Collect Bonus Buy Multipliers - Demo mode only! Prizes - 200 Loyalty Tokens, 100 Loyalty Points & 300 Admin Points Rules - You must chase the most amount of bonus buy multiplier screenshots over the next 7 days and the person with the most screenshots by the end of the 7 days wins. Challenge closes at 23:59 GMT 29th March. You can play any game, any bet and you can play in FREE MODE but it must be a bonus buy. Your multiplier must be at least 10,000x or more. Please state the multiplier when posting. Your screenshot must show date and time. There are no limits to how many times you can chase the multipler to win.

Congratulations @Icy with your 99,999x - Your prizes will be awarded straight away

CONTEST DATES - 23rd March 00:01 GMT - 30th March 23:59 GMT (Regardless of time zones, your screenshots AND game logs must be within these dates) Prize Fund - 500 EUR + LOYALTY TOKENS! ALL CASINOS MUST BE LICENSED NEW 2026 RULES 1. All members will be locked to THREE currencies to avoid people changing currencies to gain advantages. I have already asked members for their currencies, and these have been recorded and cannot be changed. Anyone who did not reply or new members will be locked to EUR and two other currencies that are first used. 2. ALL contests require every member to engage in the forum with at LEAST 5 posts elsewhere in the forum. Posts within the contests section do not count. These MUST be posted within the contest dates. Please see here for a great place to post and get involved - Casino Q&A Hub - Ask, Answer, Share Anyone who converts currency in the forum will have their posts removed, NO EXCEPTIONS, NO EXCUSES! This means if your post has a winning screenshot in it, it will also be REMOVED & DISQUALIFIED. If you do not follow the minimum 5 posts during the contests day you will be removed from this contest - NO EXCEPTIONS this year. UPDATED 20th November - Even with our no currency rules, members SHOULD NOT promote casinos that allow currency advantages for the purpose of contests. You should not create multiple accounts at a casino for the purpose of our contests. NO CRYPTOCURRENCIES ACCEPTED OR SOCIAL CASINO COINS (You can play in cryptocurrency casinos but your screenshot must be in a fiat currency) ________________________________________________________ FULL RULES AND REGULATIONS CAN BE FOUND BELOW. ENTERING THIS CONTEST MEANS YOU HAVE CLICKED THE LINK AND AGREED TO THE RULES AND REGULATIONS. Rules & Regulations for AskGamblers Forum Contests You must be over 18+ to enter _________________________________________________________________________________________________________ How the contest works: ELIGIBLE GAMES - Thai Paradise, Miami Mayhem, Angel Vs Sinner, Crazy Ex Girlfriend, 1MMBC To enter please submit your winning screenshots and only your highest multiplier counts. You submit as many screenshots as you like but only the highest multiplier counts. You can play at a casino of your choice but it must be licensed. Screenshots from Unlicensed casinos will not be accepted (some variations of this rule may apply if the casino is listed at AG and going through a license change, and will be at admin discretion) You cannot change or edit your post after you have posted. If any posts show as edited before the screenshot is verified and counted by me, you may be suspended from the contest. You MUST submit your screenshots within 48 hours of the winning time and date so you cannot hold screenshots back. But once the contest closes, no screenshots will be accepted. All screenshots must show time, date, and bet size & winning amount and a game log must be submitted. The casino name must be visible. Bonus bets or any kind or boosted bets/extra bets are EXCLUDED. You can play with bonus funds but all screenshots must be your own and in real mode, not demo. The Gamble Feature is EXCLUDED. ALL MEMBERS - You must include a game log where and when possible and notify me if there are any issues. All NEW MEMBERS MUST submit a casino game log for verification. If you are an autospin it remains your responsibility to capture the win and get the logs Screenshots MUST be your own. If I find out they are not it will result in disqualification from all AG Contests. We can no longer accept photos taken of a laptop or desktop device. Screenshots will only be accepted that have been taken from the device. Videos are no longer being accepted. We cannot accept screenshots from Social Casinos, It is your responsibility to screenshot your wins . If you do not have a winning screenshot, we cannot hold your position on the leaderboard, nor can we chase the provider for this. However, we can step in and help with game logs as a last resort. Under no circumstances can we allow entry without a valid winning screenshot, showing ALL details mentioned above. Admin also reserves the right to request additional information at any time, which will be on a case-by-case basis. Failure to provide one might mean your screenshot is disqualified. In the event additional information is requested, admin must state why. Admin reserves the right to refuse entry to any player who is not abiding by the forum rules. Any players caught cheating will receive a blanket ban from the entire AG Site and all payments will be forfeited. You cannot use the same screenshot twice. So if it’s been used in another contest or different forum you cannot use it again. You must Gamble Responsibly and only play in these contests if you are willing to lose. If we feel like anyone is playing beyond their financial means, we reserve the right to refuse entry into future contests for your own benefit. The top SEVEN winners will share the following: 1st Place - €150 + LOYALTY POINTS + 300 loyalty tokens 2nd €110 3rd €80 4th €60 5th €40 6th €35 7th €35 8th - 150 loyalty tokens Bonus buy bets are excluded. This includes any extra bets that are not included in the original basic spin stake. Only real money screenshots count. You can use bonus funds but screenshots cannot be in demo mode. Exclusive to AskGamblers members only. If you don’t have a forum account, you must create one. Payments can take up to 14 working days to arrive after the invoices have been sent, not including weekends. AskGamblers reserves the right to amend these rules at any time, but we must clearly state the new rules with a time and date stamp and list the reasons why we have changed the rules. We will remain fair to all players at all times. We also reserve the right to refuse entry to any player who we feel is cheating or breaking our currency rules, or finding loopholes to gain an advantage over other players We will not tolerate any abuse, and we ask that all members remain kind to each other throughout our contests. We understand that sometimes things can get heated, but we'd like to remind everyone that this should be kept out of the contest topics. Final Leaderboard 1st @Maiwen 4723.8x (150 EUR + Loyalty Points + 300 Tokens) 2nd @Blackjax 1808.1x (110 EUR) 3rd @marius1978 1160.7x (80 EUR) 4th @loceff13 569.4x (60 EUR) 5th @Afi4wins 473x (40 EUR) 6th @Icy 277.6x (35 EUR) 7th @Potatohead 161.2x (35 EUR) 8th @Flatzem888 75.3x (150 Loyalty Tokens)