Jump to content
icon Ag awards
icon

SIGN UP FOR CASINO AND SPORTS BETTING UPDATES

icon

Read the Privacy and Cookie Policies for more details. You can unsubscribe from receiving future marketing communications at any time.

Connect with us

Notifications

What's new

    Notifications
    failed to load.

    You don't
    have any
    notifications.

    View all

    There is no news to show!

    Login

    Connect with us

    cocopop3011

    Administrators
     View Profile  See their activity

    • Posts

      30660

    • Joined

    • Last visited

    • Days Won

      1366

     Content Type 

    Everything posted by cocopop3011

    1. cocopop3011
      It’s an Alternative Dispute Resolution. Where are you from?
    2. cocopop3011
      I’m not sure how basic player safety comes into play here. There are many people who are registered at multiple casinos and can do so responsibly.
    3. cocopop3011
      Nope there is no need to cap, players can use as many casinos as they like. There is no logical reason to put a cap on them.
    4. cocopop3011
      I’ve explained it to you several times and I’ve been very clear. Unfortunately there is not further commends I can make. We have advised you to use an ADR and that is our final response.
    5. cocopop3011
      But again you are misunderstanding. There’s nothing to disclose to you because we do not know what evidence CasinoGuru received. It has nothing to do with us what they received. So your question will always remain unanswered and unfortunately neither I or the complaints team can help you there.
    6. cocopop3011
      Like I said - we do NOT chase other complaint services to see what evidence they received. We are AskGamblers not Casino Guru and we do NOT interfere with each others complaints. It’s very Very Simple to understand.
    7. cocopop3011
      You’re absolutely made up this scenario in your head! I have never once said no mistake was made - I told you I have not seen the evidence. You can assume anything you like but we look for facts here not assumptions. You can assume the evidence was difference but the FACT is I do not know. We do not liaise with Casino Guru regarding complaints and evidence. How hard is this for you to understand?
    8. cocopop3011
      Have you submitted a complaint please?
    9. cocopop3011
      We wouldn’t know that. It’s confidential what evidence casino guru have and likewise we can’t share ours.
    10. cocopop3011
      You don’t need anyone from the complaints team to because I am already in touch with you. I have already spoke to complaints and there is nothing further for us to say - we have already offered you be best advice moving forward.
    11. cocopop3011
      Is there something we can help you with here?
    12. cocopop3011
      Exactly this! If CG are making these allegations then they need to either be following it through or giving the player the best advice moving forward - like we have to contact the relevant ADR.
    13. cocopop3011
      @Blackjax just two for you in this one, right? We didn’t include these last month did we? Jog my memory please.
    14. cocopop3011
      Contest closed for September. I will be checking these through the course of next week.
    15. cocopop3011
      Contest closed for September. I will be checking these through the course of next week.
    16. cocopop3011
      Contest closed for September. I will be checking these through the course of next week.
    17. cocopop3011
      I do not know know what evidence Casino Guru received I have not seen it. If Matej is adament that they have falsified the evidence can I ask why you are here and not working with Casino Guru - this is what is confusing me. They are the ones that have led you to believe the evidence is fake?
    18. cocopop3011
      Just regarding this one - user has been banned due to threats. Topic locked.
    19. cocopop3011
      Yeah sorry guys but with the funds being lower on this one anymore than 5 places brought the winnings down too low,
    20. cocopop3011
      I'm checking for you now.
    21. cocopop3011
      @Mastafu how much did you cashout ? If it’s a large withdrawal and your first it can take much longer.
    22. cocopop3011
      We can’t wait to get to know you more.
    23. cocopop3011
      Welcome to the forum!!
    24. cocopop3011
      But can you confirm you mean July please and not August?
    25. cocopop3011
      For July?
    ×
    • Create New...