cocopop3011

So you’re missing July payment? Let me check for you!

These are coming from askgamblers?

Unfortunately we have had a big volume of reviews which I have to manually read, check, approve and log on my own. You’re just going to have to be patient. You already know the rules by now.

They’ll be ready when I’ve finished checking all reviews. Will be longer this month with the volume of reviews I’m afraid.

Hi and welcome to the forum! The duplicate account issue is where you’ll have a problem here especially with this brand! This happened to me with casino rewards years ago and a 1K withdrawal - multiple account lost my money. What kind of communication have you had with them since the 2 weeks?

Do you mean through askgambelrs? Or directly via the casino?

Post has been removed

And what about the forum - are you still getting these ones?

And how do you find them? Useful or not?

Maybe you should sign up and give us feedback n what you think?

So what exactly is happening with the regulations there? The UK has taken a big hits in recent years too!

Thank you

Thanks for your feedback!

For engagement purposes - here is a new topic you can reply in please - Casino Reps!

Morning guys! So, I’m working on a big push (yes yet again) to try and get at least 10 active casino reps into our forum! This time I have someone very good behind me offering some help so now is our chance to jump on this and get the best reps here! Please can you all reply with a few casinos you’d LOVE to have a rep here for and I will hopefully have a list of least 10 casinos we can work with to start with.

But this is what the contest is all about! Kind of takes the fun out chasing those big multipliers when it’s a random draw. For now the AG will stay the same but I’ll be reviewing them ahead of 2027. So feel free to drop any other suggestions.

Hmmm, I’m not sure I’ll have a look into it when I’m at my laptop to see if I can change the settings.

It’s an Alternative Dispute Resolution. Where are you from?

I’m not sure how basic player safety comes into play here. There are many people who are registered at multiple casinos and can do so responsibly.

Nope there is no need to cap, players can use as many casinos as they like. There is no logical reason to put a cap on them.

I’ve explained it to you several times and I’ve been very clear. Unfortunately there is not further commends I can make. We have advised you to use an ADR and that is our final response.

But again you are misunderstanding. There’s nothing to disclose to you because we do not know what evidence CasinoGuru received. It has nothing to do with us what they received. So your question will always remain unanswered and unfortunately neither I or the complaints team can help you there.

Like I said - we do NOT chase other complaint services to see what evidence they received. We are AskGamblers not Casino Guru and we do NOT interfere with each others complaints. It’s very Very Simple to understand.

You’re absolutely made up this scenario in your head! I have never once said no mistake was made - I told you I have not seen the evidence. You can assume anything you like but we look for facts here not assumptions. You can assume the evidence was difference but the FACT is I do not know. We do not liaise with Casino Guru regarding complaints and evidence. How hard is this for you to understand?

Have you submitted a complaint please?