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Everything posted by cocopop3011
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Okay this is going to be the last time I explain before I lock the topic. I am not in charge of complaints. I cannot open your complaint. I have explained to you multiple times what our complaints department have told you to do and their decision is final. If you are not happy with this, I suggest you reach out to support and maybe they can explain it better to you. I am a forum admin, I do not accept or reject complaints.
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Thank you for your feedback and welcome to the forum
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Introduce yourself to the world
cocopop3011 replied to FirstGamingDebbee's topic in New Members Area!
Hi and welcome to the forum- 1430 replies
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Hi and welcome to the forum, sorry I’m not sure what you mean?
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We are aware that casinos do this, but you have to remember that the final decision isn’t just a public vote so regardless of whether or not these casinos offer an incentive to vote it doesn’t really give them any better chance at winning
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You can use live chat to get in touch with support as there is no further help o can offer you in regards to your complaint. (There’s no further help they can offer you either - but you should contact support if you’re not happy with the complaint outcome as I’ve already explained it well enough from my end)
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Of course it makes sense, you’re new to the forum so maybe it won’t to you. But over and over again I have dealt with cases that have lead to a complaint being approved only to find that actually the person in the forum only told half a story.
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Unfortunately that’s not true - you’ve told your side of the story we do not have any other side to go with to make such an assumption here. Same goes for the multiple account case - we only have the persons side of the story. Many MANY times we have had players come here to complain open a case, it’s been accepted and the casino has proved that actually the player is in the wrong. You cannot assume that everyone who comes here with a complaint is right because I guarantee you they are not. But again if you have issues regarding complaints about this you will need to contact support from now on please.
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You’ll need to contact support if you want to chat about the complaints because like I said I don’t have any control over that.
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I don’t know what you mean?
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Game - ANY GAME, OPEN TO ALL MEMBERS CONTEST DATES - 6th March 00:01 GMT - 13th March 23:59 GMT (Regardless of time zones, your screenshots AND game logs must be within these dates) Prize Fund - 250 EUR + LOYALTY TOKENS + FIRST PERSON TO HIT A 1,000x MULTIPLIER GETS 300 LOYALTY TOKENS! ALL CASINOS MUST BE LICENSED NEW 2026 RULES 1. All members will be locked to THREE currencies to avoid people changing currencies to gain advantages. I have already asked members for their currencies, and these have been recorded and cannot be changed. Anyone who did not reply or new members will be locked to EUR and two other currencies that are first used. 2. ALL contests require every member to engage in the forum with at LEAST 5 posts elsewhere in the forum. Posts within the contests section do not count. These MUST be posted within the contest dates. Please see here for a great place to post and get involved - Casino Q&A Hub - Ask, Answer, Share or Industry Gossip: Scandals, News, Rumours & Real Talk and Casino Polls & Surveys Anyone who converts currency in the forum will have their posts removed, NO EXCEPTIONS, NO EXCUSES! This means if your post has a winning screenshot in it, it will also be REMOVED & DISQUALIFIED. If you do not follow the minimum 5 posts during the contests day you will be removed from this contest - NO EXCEPTIONS this year. UPDATED 20th November - Even with our no currency rules, members SHOULD NOT promote casinos that allow currency advantages for the purpose of contests. You should not create multiple accounts at a casino for the purpose of our contests. NO CRYPTOCURRENCIES ACCEPTED OR SOCIAL CASINO COINS (You can play in cryptocurrency casinos but your screenshot must be in a fiat currency) ________________________________________________________ FULL RULES AND REGULATIONS CAN BE FOUND BELOW. ENTERING THIS CONTEST MEANS YOU HAVE CLICKED THE LINK AND AGREED TO THE RULES AND REGULATIONS. Rules & Regulations for AskGamblers Forum Contests You must be over 18+ to enter ________________________________________________________________________________________ How the contest works: To enter please submit your winning screenshots and only your highest multiplier counts. You submit as many screenshots as you like but only the highest multiplier counts. The first person who posts a screenshot that is 1,000x or more will get 300 loyalty Tokens awarded to their account, in addition to any prize on the leaderboard. You cannot change or edit your post after you have posted. If any posts show as edited before the screenshot is verified and counted by me, you may be suspended from the contest. You MUST submit your screenshots within 48 hours of the winning time and date so you cannot hold screenshots back. But once the contest closes, no screenshots will be accepted. All screenshots must show time, date, and bet size and a game log must be submitted. You can play at any casino and any slot and all paylines must be active, Bonus bets or any kind or boosted bets/extra bets are EXCLUDED. You can play with bonus funds but all screenshots must be your own and in real mode, not demo. ALL MEMBERS - You must include a game log where and when possible and notify me if there are any issues. All NEW MEMBERS MUST submit a casino game log for verification. If you are an autospin it remains your responsibility to capture the win and get the logs Screenshots MUST be your own. If I find out they are not it will result in disqualification from all AG Contests. We can no longer accept photos taken of a laptop or desktop device. Screenshots will only be accepted that have been taken from the device. Videos are no longer being accepted. We cannot accept screenshots from Social Casinos, It is your responsibility to screenshot your wins . If you do not have a winning screenshot, we cannot hold your position on the leaderboard, nor can we chase the provider for this. However, we can step in and help with game logs as a last resort. Admin also reserves the right to request additional information at any time, which will be on a case-by-case basis. Failure to provide one might mean your screenshot is disqualified. In the event additional information is requested, admin must state why. Admin reserves the right to refuse entry to any player who is not abiding by the forum rules. Any players caught cheating will receive a blanket ban from the entire AG Site and all payments will be forfeited. You cannot use the same screenshot twice. So if it’s been used in another contest or different forum you cannot use it again. You must Gamble Responsibly and only play in these contests if you are willing to lose. If we feel like anyone is playing beyond their financial means, we reserve the right to refuse entry into future contests for your own benefit. You must make a real money deposit to play. You are allowed to use a bonuses but a real money deposit must be made. When you post your screenshot you MUST tell me what casino you have collected the screenshot from if it is not clearly visible. The top NINE winners will share the following: 1st Place - €60 2nd €45 3rd €35 4th €35 5th €25 6th €20 7th €10 8th 10 EUR 9th 10 EUR 10th - 100 LOYALTY TOKENS Bonus buy bets are excluded. This includes any extra bets that are not included in the original basic spin stake. Only real money screenshots count. You can use bonus funds but screenshots cannot be in demo mode. Exclusive to AskGamblers members only. If you don’t have a forum account, you must create one. Payments can take up to 14 working days to arrive after the invoices have been sent, not including weekends. AskGamblers reserves the right to amend these rules at any time, but we must clearly state the new rules with a time and date stamp and list the reasons why we have changed the rules. We will remain fair to all players at all times. We also reserve the right to refuse entry to any player who we feel is cheating or breaking our currency rules, or finding loopholes to gain an advantage over other players We will not tolerate any abuse, and we ask that all members remain kind to each other throughout our contests. We understand that sometimes things can get heated, but we'd like to remind everyone that this should be kept out of the contest topics.
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Earn €5 Cash for Every Game Review You Write on AskGamblers
cocopop3011 replied to cocopop3011's topic in Paid Reviews
There are no reviews for February. -
Earn €5 Cash for Every Casino Review You Write on AskGamblers!
cocopop3011 replied to cocopop3011's topic in Paid Reviews
Summaries for February @Blackjax - 6