cocopop3011

If you continue with your tone your post will be locked. You’ve come here with minimum information, it’s very hard to understand what you’re even talking about and that’s evident with someone else who has also replied to you saying the same thing. Still no clue what you are on about so again if you can’t provide a better explanation the topic will be closed. Thanks If you have opened a complaint I suggest you post the link here so we can see what is going on.

This still applies Afi - but premium members who haven’t been active for 90 days cannot enter until they become active again. So if the don’t make a single post in 90 days they cannot enter a contest and then make 5 posts. They will need to be active and wait for the next months contest to start. The 5 posts during the contests still apply for everyone. We have some premium members who aren’t actively active so this applies to them.

They need to have posted at least once within the 90 day period if they are a premium member.

Here are the winners congratulations everyone, and sorry to anyone who missed out on a prize.

Annoucement - Regrading Premium Member access to contests - Every premium member must have been active within the last 90 days in order to enter our 750 EUR contest. These rules will be included in the next Premium Contest.

Hi and welcome to the forum. Yeah we've had quite a few negative posts regarding the casinos you have mentioned, but like you said also very mixed reviews. @Blackjax @Fiekie247 can you offer any help here?

Welcome to the forum. I'll tag our rep for you so she can let you know @WishboneGames

We don’t get involved in the way you want us to - we act as a mediator between you and the casino and but we cannot force them to do things unfortunately. Have you replied on the complaint saying you don’t know what you need to send?

You repeatedly ask the same question about reopening the complaint which I have responded to multiple times that I cannot do that. Topics that become repetitive will be locked when there’s no further help I can offer. However if you fully understand that I can’t accept your complaint I’m happy to keep this open

Okay this is going to be the last time I explain before I lock the topic. I am not in charge of complaints. I cannot open your complaint. I have explained to you multiple times what our complaints department have told you to do and their decision is final. If you are not happy with this, I suggest you reach out to support and maybe they can explain it better to you. I am a forum admin, I do not accept or reject complaints.

Thank you for your feedback and welcome to the forum

Hi and welcome to the forum

Hi and welcome to the forum, sorry I’m not sure what you mean?

We are aware that casinos do this, but you have to remember that the final decision isn’t just a public vote so regardless of whether or not these casinos offer an incentive to vote it doesn’t really give them any better chance at winning

You can use live chat to get in touch with support as there is no further help o can offer you in regards to your complaint. (There’s no further help they can offer you either - but you should contact support if you’re not happy with the complaint outcome as I’ve already explained it well enough from my end)

Of course it makes sense, you’re new to the forum so maybe it won’t to you. But over and over again I have dealt with cases that have lead to a complaint being approved only to find that actually the person in the forum only told half a story.

Unfortunately that’s not true - you’ve told your side of the story we do not have any other side to go with to make such an assumption here. Same goes for the multiple account case - we only have the persons side of the story. Many MANY times we have had players come here to complain open a case, it’s been accepted and the casino has proved that actually the player is in the wrong. You cannot assume that everyone who comes here with a complaint is right because I guarantee you they are not. But again if you have issues regarding complaints about this you will need to contact support from now on please.

You’ll need to contact support if you want to chat about the complaints because like I said I don’t have any control over that.

That’s a shame Unfortunately I have no control over the decision making as I don’t work on the complaints department. You are welcome to leave a review and I can deal with that. Did you try a complaint at another site that might take it on?

I don’t know what you mean?

I kept wondering why everyone was bringing it up so often honestly I’ll do the draw Monday and get invoices sent Tuesday latest sorry for the delay guys, this one is completely my fault.

Omg yeah I wondered why you were all waiting when Afi had done the leaderboard. Good job you said I’d already recorded these results

Afi has posted the leaderboards above

Final Leaderboard 1st @loceff13 4155.5x (250 EUR) + 300 tokens 2nd @marius1978 1723x (200 EUR) 3rd @Icy 696x (100 EUR) 4th @Afi4wins 562.33x (75 EUR) 5th @Maiwen 513.6x (50 EUR) 6th @Potatohead 429.2x (40 EUR) 7th @Blackjax 360.15x (35 EUR) 8th @Ultras34 351.75x 150 loyalty tokens 9th @Flatzem888 169.4x ( - )

Final Leaderboard 1st @loceff13 1782x (60 EUR) 2nd @marius1978 993.7x (45 EUR) 3rd @Blackjax 658.95x (35 EUR) 4th @formerPokerpro 634.4x (35 EUR) 5th @Afi4wins 627.8x (25 EUR) 6th @lucks_maximus 540.9x (20 EUR) 7th @Icy 540.1x (10 EUR) 8th @Maiwen 536.4x (10 EUR) 9th @Flatzem888 142.4x (10 EUR