pinnit2015

Rizk as well Novibet flush it so no pending.

No reply from the OP- perhaps off crowdfunding for the casino? :-p

Ah...Sportsland....Goldrush....Flutters etc - all wasted youth! Don't get a fish and chips from a place called Rudi's - my dad said it's the only battered fish you could kick all the way to Belfast and it wouldn't have a dent in it We used to call that 'sniping' - holiday season was a great time. We'd wait until summer when all the people came down from Belfast etc, pumping money into the machines and then wait....I'll not lie and say I never received a few punches for doing do in 5 or so years

Heard they’ve went into a dating site trying to find the old DOA etc development team :-) Duly noted :-p

Couldn’t find the previous Netent topic... but after their CEO got hoofed, their Chairman is going. Personal reasons.apparently. Don’t know if that’s good or bad news for their share price. Looks like a company shuffling its feet uncomfortably.

What about Casinomax? Believe they process quickly and it’s got some of the old team from Club World in the mix (before they self capitulated and went rogue-ish) Personally, and I don’t care what bonus offering you get, their withdrawal times are mental. We get all het up in the UK if the money’s not in the account within 2 days :-)

How long do cheques typically take to clear where you’re from? Another 5 days on top of that?

Any luck?

When I first heard the host talking I thought it was Seth Rogan :-0

Every day I fight with myself afi. Play Bonanza Paul. No, I won’t succumb to the evil genius of BTG. Play bonanza. Hit my head furiously. You’d think I’d learn.

I’ve had many boilerplate responses given - eg, when mrs Pinnit asked if there was milk left for coffee I instinctively said yes. Without thinking. There wasn’t. ***** on Earth ensued when there was also no coffee. Happens to us all ;-)

What concerned me as well from the casinos response is the pointing to bonus offers and VIP status as if that somehow made it all ok? Maybe I’m being harsh but I’m pretty sure as Valdes said you’d need to see all the background information. I’d not hold out much hope and possibly brace yourself for an expensive lessons learned process.

Anno... will we reach a stage where someone takes a casino to court on the basis of ‘I gambled, I lost’? Shocker. We are probably getting there :-p

Yep...then offered me a cup of tea! (Portrush is stuck in the 1960's ) To be fair to the casinos they're caught in the situation whereby they will close peoples accounts to avoid any accusation of not complying, increasing the number of complaints with cries of 'Casino closed my account!' to the complaints teams or if not, hit in the face and told they need to do more.... I've a feeling casinos will be beefing up their compliance teams! PS - i'm happy to change career for a relocation package to Malta incase any are reading

FWIW - the above doesn't necessarily represent my own views. I think there's a real danger of pushing the responsibility for your own gambling over from the individual to the casino. That's dangerous for many things - firstly it leads to an addict having the view of 'the casino didn't stop me it's all their fault'. This abdication of personal responsibility is the reason we have a cultural issue of pushing the blame onto others, and that's not a healthy development. It also leads to a nannying. Coco may not agree with me (well i know ) but it leads to regulators contemplating banning certain deposit methods like credit cards - why can the individual determine this themselves? It leads to people, having had a bad run, innocently asking the casino for a deposit bonus to help them play more, being categorised as problem gamblers or at least seen as high risk. Don't know the Malta view but definitely in the UK there's an agenda of social responsibility being lampooned onto casinos. Some of it good, some of it overstated. In the UK, if the regulators really cared about SR they'd have gone further in the FOBT's regulations. But they didn't. When back in my home town (a seaside town) i was playing the old B3 games on 20p's in the arcade (ah, the days). The guy in the amusement thing came over to me and said 'i have to inform you that you've been playing for an hour'. I politely explained that i was in a possession of a watch.

I think it's a very tricky situation. The authorities seem to be telling casinos to more of a front role in the identification of gambling addicts - eg. I know one casino that SE one person for coming on 'begging' for bonus offers/reloads and telling them he was spending too much. That casino took that as an admission of a gambling issue. Some may say that's drawing the line between too many dots but in the current climate it probably translates into 'better safe than sorry' Are the statement of wealth requests not linked to responsible gambling? Requiring casinos to make a judgement call as to whether the person can afford it? My personal opinion is that, taking the authorities increased view that casinos should be more proactive in this, that the mere fact he didn't mention 'I am an addict' may not cut it. He, if indeed i'm interpreting it rightly, stated he'd lost control which could/should have led to a firmer action by the casino. That conversation itself should have flagged him as high risk. To me knowledge he doesn't need to utter the exact words. Eg under the UKGC the person should have been offered the chance to talk to someone about self exclusion. If anything, it should have initiated a review of the individuals gambling which, per your own procedures, may have/should have resulted in the removal of their account. If you can't show that this was done, and if you don't have a clear procedure in place for this, this you may find they have a case. If it was simply a case of 'take a break mate' then i don't think it'll be looked at in your favour if I'm honest. My other opinion, regulations aside, is that all this may lead to casinos being over zealous and applying a subjective view of gambling patterns. Leading to random account closures and moving away from the fact of 'personal responsibility' in terms of the player. The fact remains is that large parts of the society/media have casinos in their view now (to be honest you guys have had pretty much free rein to do what you've wanted for a long time so maybe some of it has merit) and the increased emphasis on social responsibility mean that you need to be in front of it now. Do i agree? Not entirely. Just my 2 cents. And i don't think quoting the bonus he has received etc is relevant in the slightest in defending anything. 'Big deal' I imagine will be the response of many a regulator. The fact he was also a VIP should have led to increased monitoring/actions - this is clear certainly in the UKGC code. Why? Because VIP may mean big deposits and/or big losses. Quoting that in the defence would probably do more harm to you than good IMO. I'd say, given what you've said, he probably has a case. Not saying it's strong, but IMO definitely a case. Deciding not to exclude as he didn't say the magical words is quite weak, unless you can show it was scrutinised/reviewed by a trained high level member of staff and you came to that conclusion based on all the facts.

Depends whether they are PCI-DSS compliant - believe it or not, some places still store your CVV number etc... Are there two amounts of the same amount showing on the same day for the disputed transactions?

The Proven System Take 34759 I'll save you the bother, there isn't one - it's called hot and cold spells WD regardless

Have we seen any big wins from Elk/Betsoft? Do they actually exist? (other than the one they probably need to throw out to meet their RTP )

That and the big bonus

I've told the ladies that they need to start fighting for it now, whilst it's still attached to me

Just read the message from the support agent - hopefully it was just a boilerplate response but yeah, certainly not the best response! I think you're always going to have that conflict between a company that offers two different services - in this case, as an affiliate and as an impartial complaints service. In my last job we had the same - we had one area of the company who were going out auditing the company but the same company also availed themselves of 'consultancy' days for systems development. Obviously, the conflict here is that the auditing service gives a bad report....company no longer wants the (lucrative) consultancy days, hence the issue here was that the audit report was watered down to keep the other side happy. That, per se, isn't wrong. It just means that you have Chinese walls/controls/different reporting structures to reduce the risk of that happening (and it still does happen in the financial services world) I'll not proclaim to state what AG's position on this is however. The other option would be - not an affiliate but you'd pay to use the service There are very few sites that don't in some form act as an affiliate and I suppose it's a question of reputation and if they're seem to be acting/are impartially. Lives and dies by. The flip side is that as the service has a relationship with the casino it may see things like complaints resolved better etc.

No death for me - I'm having my consciousness uploaded when i die. When i access/become the Matrix I'm giving everyone diamonds on Bonanza, wilds on DOA and Gargantoon every spin

The third always changes....mine was Immortal...then Bonanza...then now DOA.....what does that tell us? Games are random and our love affair always kinda ends

Just a look at their complaints on here - looks like they're pretty responsive on here so, worst case if you do submit a complaint, then it appears that they will respond. If you've felt you've gave them enough time to supply what you wanted then tbh you may as well do so.