Mango111

No they didnt answer

Yeah i'm gonna give the max 2 days for response, then i will contact by this website

No, , since yesterday evening there is no emails from them, i asked in two emails that i want screenshoots with my transactions, no answer. No i dont know what to do, i am 100% sure they took two times my money.

Well. I start play on last sunday afternoon 15.04 i made a first deposit 130£, whithout this i cant play obviously, same day i checked my bank acc and is has been taken. I dont know why but right now its not showing on the statement. Then on thursday i checked my bank acc they took second time 130. I am 100% sure they took it twice. And why the ***** so late almost a week since a took self exclusion. Now they send me an email Dear Mango1115, We would like to inform you that the money that were withdrawn from your account were the deposits you made on Novibet from 15.04 and 16.04, but they were shown to your bank statement on 19.04 and 20.04, respectively. For any questions or clarifications, do not hesitate to contact customer support at any time. Kind regards, Michael Novibet Support So i ask them can i have my statement of my deposits in your casino. How many times and when whas deposited. After email them they try to call me 3 times i didnt answer just want that statment.

Hi its Novibet casino. Nobody knows my card details, i am sure its their fault, can i go to bank and freeze my acc for this type of transaction, because i dont have any access to my casino account anymore. And now i am scared that they will take my money like everyday

Hello does anyone have this problem. Yesterday and today casino took 180£ from my bank account with no reason, i have no idea why. I took self exclusion a week ago and never play again, closed everything, now i am waiting for email,what is going on, from those idiots from casino. If they wont give me back my money can i sue them or what? Its ridiculous