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Everything posted by Afi4wins
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Bovada disabled account after withdraw request
Afi4wins replied to LeoTo91's topic in Need help with a complaint?
I don't think we have any Bovada rep here, sorry...but even if we do, he'd be on his holidays anyway. -
Bovada disabled account after withdraw request
Afi4wins replied to LeoTo91's topic in Need help with a complaint?
@cocopop3011 Do we have Bovada's casino rep here? -
Bovada disabled account after withdraw request
Afi4wins replied to LeoTo91's topic in Need help with a complaint?
@LeoTo91 Hi there and welcome to the forum. This time of the year is unfortunately a period when casino's staff go on leave and holidays, so all pending work gets delayed. This is probably the case with yours too. Investigation of your account by the relevant casino team has taken quite some time already but this not really surprising though. There have been cases whereby investigations took some months to be completed, so I guess you'll just have to wait. -
@Edink0 That's good news mate and just before Christmas too. Enjoy it and have a merry Christmas holiday. There are lots more of other good casinos out there for you to choose and play at. Strange and weird as it may be, but one casino can be very good for one player, but very bad for another, just as in the saying 'one person's meat is another's poison'.
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Self exclusion email respond was welcome to casino…
Afi4wins replied to PII's topic in Need help with a complaint?
@PII Since you've got their reply confirming receipt of your self-exclusion request, then you have the right to get your deposits back. Write in again to the accounts dept and to the Manager as well, attach the proof, and request that your account be closed and get a refund of al your deposits. See what they say next, but being Christmas holiday season now, they may take some time to respond back.