cocopop3011

Exactly! And I almost cut up my Skrill MasterCard too in fury when it happened! I'm glad I didn't now

I think if I had both of those cars in front of me and someone said you can have one I too would be more tempted for the Lamborghini! I'll let someone else answer you're question...

Time for a new game since we don't really have any active ones at the moment and we all need a bit of fun in our lives right? This game is really simple. You have to post two things and the next member must answer which of these two they would prefer. So for example.. I would write... Would you rather Chocolate or Sweets The next person posts their answer along with a new question Let's start then! Would you rather a Ferrari or a Lamborghini?

I guess we just have to be patient and see what the future holds

I'm from the UK too and I am very shocked to hear this actually! Remind me when you submitted the complaint to them? P.s Out of interest where in the UK are you from?

I honestly didn't think I would be posting an update to my issue with Skrill. As far as I was concerned I wasn't getting the rest of my money that was stolen, back. Since this is what customer support at Skrill told me. However, by chance today I had to log in to my Skrill account. I haven't used it since the money was stolen. I couldn't believe my eyes when I seen I had a positive balance - All of the funds that were stolen from me were now safely back in my account! And I didn't even know. So it was a lovely surprise to wake up to this morning. It's a shame that my issue took the route it did as my perspective of Skrill has changed forever and there's no going back for me. However the main point is I did get my money back in the end, I still believe Skrill need to make some serious changes to their operations but for now I'll say thank you to the team that eventually recovered my money. It makes a huge difference to a small town girl like me with an extended family on the way. So I am extremely grateful.

I see. You should be prepared to be told there has been a malfunction, if this is the case and I'm not saying it is, but if it is then those winnings will be void. Again you need to contact support now and ask them why the 2 euro bet was refunded and what the outcome is. Keep us updated angel.

Well in that case Garry I wish you every success!

Have you had an acknowledgement from the UKGC?

Yippee!!

I absolutely agree.Of course every casino should do this. That's in an ideal world. It would be great if a casino would tell us when we accept a bonus how much the max bet is, but it's just not going to happen. If your campaign is to get this changed then in that case I wish you all the luck in the world. I'm pretty sure every member here would agree with you. It's a term that catches so many players out, but all I'll say is don't hold your hopes on being able to change it!

I understand your explanation I think and we all want those big wins. I can relate. Take NetEnt's Twin Spin - I hate this slot I never win on it. Yet it's one of our most popular big win screenshots here at the forum. I always say I will never ever play this game again, but low and behold I find myself chasing those big wins! It's only natural. But I really want to start seeing you winning Nicole, so stick to the games you like, the ones you can win, give NetEnt a break for a while and then go back to them in a few months! You never know your luck might just change!

Yep, I'll be looking at the expansion of these skill-based slots in the future. I can't make my mind up on what I think until I try them!

Hahahahaha! Brilliant post Coolivert - Have fun, or maybe that isn't the right terminology to use in this instance!

The saying "More money than sense" comes to mind

The max bet rule very rarely applies to me since I'm a low roller. It's only by chance I have a huge win or a huge balance that I can increase my bet. The max bet rule is easy to understand. It basically means that when you are playing with bonus funds your bets cannot exceed a certain amount. It's a rule like I mentioned most casinos have in place. This particular casino explained it as an example of an irregular game play. The fact the they mentioned you cannot place bets equal to or lower than £5 or 5% whichever is less when playing with a bonus credited to your account, makes it easy to understand for me. Why the casino operator could not explain this to you I have absolutely no idea! The term then goes on to explain you cannot exceed these bets until your wagering requirements have been met. A player would know this by either checking with support or some casinos offer you the facility to check your own wagering. Once this is complete, you can then raise your stake. In your particular case you mentioned you had another £680 to wager. After you completed this wagering you would have been able to make the £7 bets you mentioned without breaching the terms. But since you still had wager left to complete when you made those bets this put you in breach of the terms. It's easy for me to say I understand the max bet rule, if you are a player (and I don't know if you are) that was never aware of this rule then I guess it can be confusing. I don't know what your experience in online casinos are but if you've been playing for a while, you should already be aware of this rule?

It's the route I usually take too Zeus, start at minimum once I start winning I'll increase my bet! Very, very rarely will I go straight in with raised based. Unless I'm playing a 9 line slot!

Absolutely agree Coolivert. Gambling is definitely a learning curve, the more you play the more you learn. And there will always, always be set rules in place that us players must follow. We may not like these rules, but let's face it who does likes rules?! If we want to continue gambling then we must follow these rules, it really is that simple IMO.

I'm not quite sure what you mean by 'stop this kind of operation'?? What operation are you referring to? Most online casino will have a max bet rule in place when playing with a bonus. This information can always be found in the casinos terms and conditions which we all agree that we have read before completing registration or playing with a bonus. Admittedly not all terms and conditions are that easy to read and it may take some time to find this particular information but nevertheless it will always be there. I was able to find the max bet rule in the bonus terms in under 5 minutes after I read your post for this particular casino. So I am a little confused as to what operation you are referring to here?

Hello angel.amsterdam Have you spoken to support regarding this issue? As you said after a game error you would expect to see the winnings in your balance once you reload the game. If you haven't spoken to support have a chat with them, explain what happened I'm sure they'll be able to assist you further.

I agree there's nothing like personal experience, but if you were to read a casinos reviews and they were all bad would you still deposit and play there anyway?

Garry, I know you are annoyed with your personal experience at another casino but the max bet rule applies at pretty much every online casino you play in with a bonus.

Excellent question Zeus! I have to admit I am guilty of saying I have read the new terms without actually reading them. However I always get the facts before I play with any bonus. I've made too many mistakes in the past not to learn from them!

Check with live chat Zeus because I think the game might depend on which country your from.

Nicloe - I'm sorry to hear you lost your balance, I really am but if you enjoy Thunderkick games and other softwares where you feel you can place high bets and win then just stick to these games honey. Forget about NetEnt games if you can't win on them. The reason why most members here don't agree with you when you bring up NetEnt is because there are a lot of members here than are big fans of NetEnt. But not everyone is going to like them. Reel Rush in particular is notorious for draining a huge balance in no time at all, even on £1 bets! It's one of my favourite NetEnt slots actually but I know how bad this slot can be too, you've got to be brave to play it and willing to lose. What I'd like to see now Nicole is you playing games that are good for you then you can come back and open a thread on how successful your game-play was and you had a withdrawal