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    cocopop3011

    Administrators
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    Everything posted by cocopop3011

    1. cocopop3011
      Yes I have to agree this really has been Play'n GO's year. Even though I am no where near as big of a fan of their games as a lot of members here I'm sure this will come to me over time!
    2. cocopop3011
      Just wondering guys if anyone's having any problems tonight? Every time I go to reply it automatically redirects me to the full reply page which is fine but inconvenient and it shouldn't be happening. Just trying to figure out of it's my computer of an issue here. TIA.
    3. cocopop3011
      Don't really see the need to delete the post since we don't allow any links to sign up to the casino now anyway. Links have been removed from the above post though.
    4. cocopop3011
      Still playing Rhino then?
    5. cocopop3011
      Yeah I mean you could submit a complaint as pinnit has mentioned and just see what happens. However you'll need to make sure you include as much info as possible as it's still quite hard to understand what exactly has happened here. The complaint won't get accepted unless you include a lot of information. The issue you have is you said they blocked your account so there was probably a good reason for doing so. Maybe a duplicate account? If this is the case then you won't be entitled to the winnings anyway.
    6. cocopop3011
      So they closed your account and you still had withdrawable funds available? We really need to know the reason the withdrawal was initially refused because chances are even if the account was re-opened it would be refused again. Do you not have the email still or can support tell you? To be honest I've never personally closed an account before so I'm not entirely sure of the process regarding getting it back open. We do have other members here though will be able to answer better than me on this one,
    7. cocopop3011
      Hi Gast82 I've created a new topic for you as the original location you choose wasn't really suitable. Right the withdrawal. What exactly is the reason they are not letting you withdraw? You don't want to close the account because you need to get your winnings first. We'll need some more info to help you out though.
    8. cocopop3011
      First, take Valdes' advice above. Next - if there is any news you want to comment on just come here to the forum and your can share those comments here. I'm one of the writers here so would love to read comments and I'm sure my other colleagues would too.
    9. cocopop3011
      This is the thing you see...for news that I've written I don't or wasn't getting notifications to let me know if any comments were made so I'm guessing that's one of the reasons the feature was removed. If it came back our devs would need to implement such feature.
    10. cocopop3011
      I'm sure I've seen that avatar used under a different name too ..?
    11. cocopop3011
      That's greedy advice to give to someone who seems to be new to picking games for wagering I'd be very careful if you were going to take the risk of starting at $1 with a $50 balance, the superbet feature could see that $50 to $0 in minutes! Try the mentioned games without the Superbet Feature first unless your brave like Fiekie of course!
    12. cocopop3011
      Shame!
    13. cocopop3011
      Can't actually think of a game I enjoy that doesn't have any features or free spins.Sounds a pretty boring game and I'd be interested to see if anyone does come up with a game that doesn't have some kind of feature. Sorry...let me rephrased that. I'd be interested to see if anyone does come up with a good game that doesn't have some kind of feature.
    14. cocopop3011
      My chat support was great, what happened?
    15. cocopop3011
      Yep agree with Leo - Did you self-exclude by any chance?
    16. cocopop3011
      Oh dear, dear, dear sorry to hear that Afi!
    17. cocopop3011
      Hehehe
    18. cocopop3011
      7 Fun Facts about Cryptocurrency You Probably Didn't Know Awesome work from one of our newer writers, really enjoyed reading this one, very interesting indeed!
    19. cocopop3011
      Tintin1974 - I think you've definitely mis-understood the reasons your withdrawal was refused. See below also my conversation to back up what Leo has said above. Maybe you could have another check and get back to us so we can try and assist further. Sebastian8:08 pm Hello Visitor. How are you today? I'm here to assist you. Visitor Hi there I have an account at a few of your sister casinos and was wondering if I set up an account here os that still okay? is* Sebastian Hello there, you certainly may! Visitor And there'd be no issues with withdrawals (should I be lucky of course) Sebastian None whatsoever Visitor Awesome stuff thank you for your help! Have a great evening
    20. cocopop3011
      This is actually what my initial thought was. Because let's take Fruity Casa, SpinStation and Hello Casino aren't they all under White Hat? I've withdrew from 2 of those 3 with no problems and I have no doubt I'd get an accepted withdrawal from Fruity Casa too. @tintin1974 - Did they mean multiple accounts at their casino? Do you have a copy of the email they sent you?
    21. cocopop3011
      Don't be silly you didn't nag at all but I am interested in what those few words are
    22. cocopop3011
      Did you manage to claim your free spins after?
    23. cocopop3011
      Yes you did read it write I had made a mistake So thank you for helping us to rectify that!
    24. cocopop3011
      @Mishgun - Which is why I asked you this. If you won the money off a free bonus hence the reason why you had to deposit to withdrawn then as Afi said the winnings would be capped which is why you didn't receive the full amount.
    25. cocopop3011
      Okay @Fiekie the bonus is as follows: Sign up using the code ASK50 and get 50 spins on first deposit Make next deposit and get a 100% bonus and an extra 35 spins This is an Yggdrasil exclusive so for this one the spins will only be allowed on the selected Yggdrasil games in the text. Our team are currently working on updating the news so the changes so be clear shortly.
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