cocopop3011

Yep and this is a really important point to raise thank you Afi. It's how we distinguish if they are the actual rep or not.

Can you please share this persons username below - he should not have access to your email as we hide this information in your profile.

Hi and welcome to the forum - so they didn't give you a reason why it was rejected? Can you not just take a another copy and send it them though?

Hi and welcome to the forum. I'm not familiar with the casino. So you took a no deposit bonus to get your winnings and you've not Mae a deposit yet? Or are they asking for an additional deposit? If it's no deposit, chances are you can't withdraw it all anyway.,

Hi and welcome to the forum. How come you can't access support first of all? Do they not have live chat?

Hi and welcome to the forum. Unfortunately we don't have one. Is there something I can help you with maybe?

Hi and welcome to the forum. Thanks for sharing your positive experience here.

Hi and welcome home to the forum. I am not familiar with this casino - which license do they have please?

No not yet.

This is really helpful. I'll show @Keith - AG Team and see what he says.

We’d love to see the limit reached!

No correct needed Afi - its changed to 10x

Nope, we are happy with the 10x but thanks for your input.

ANNOUNCEMENT - The requirement for you to write a slot review has been lowered to a minimum x10 multiplier for your screenshot. I hope this gives people more chances to get involved with your reviews. And as always - if you want to write a review but you still don't have the minimum x10 please just contact me and I'll see what I can do for you.

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There is no rule on the time - as long as you’ve played there you can write a review!

You are allowed to play with bonus funds anyway!

Hi and welcome. If you've had a complaint rejected I'm really sorry about that - could you tell me why it was rejected please? We can try help you in the forum.

No clue what you are on about sorry?

Will see how it works out but yes if it does it will be. There will be an exception for provider contests.

Exactly - and if people don’t like the rules then they don’t have to enter. We will always adjust contests to see what works and what doesn’t and that’s the way they will always be.

He didn’t have it lowered. I make the rules and no one else.