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ValDes

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Everything posted by ValDes

  1. Hi @Pierro, You'd better start reading the relevant terms and conditions asap. IF you find there the commonly used rule referring to forbidden usage of payment method registered on name different than your own then it's all crystal clear and can forget about your winnings. Deposits shall be returned of course. Re Gamstop, as explained by Mr P already, 4 out of 5 matching personal identifiers should be okay for the casino backoffice system to catch active SE with Gamstop, but this isn't always the case and depends on the level of integration between these highly sophisticated systems anyway. Personally, I believe ALL identifiers should be matching and anything else could and should be considered as a classic attempt for circumventing the initial internal system checks upon registering account/s with the relevant operator. And for what is worth, this is how such complaints are being treated by the AskGamblers Complaints Team too. Still, to be able to assist more properly we need the casino name.
  2. But I have already done that, just click on the username highlighted in black in my previous post.
  3. Hey Johnny, Feel free to ping @Team_Videoslots and ask them for further assistance.
  4. Hey there @Pierro Really nice way to start your forum activity, I give you that! Huge fan of newest Elk slots myself but gees, playing Tahiti Gold on a 100 EUR bet?! I'm often busted in less than 30 mins playing 100 deposit on 0.60 bet... Congrats and keep these amazing winner screenshots coming!
  5. To be honest, have never been able to resist good poetry and that's the only reason why this particular forum topic has been approved.
  6. Hi @Renee It's been a while since we've seen you around for the last time, really happy to have you back at the forum! And thanks for clearing the mist with these mysterious CR big winners, appreciate that! Pretty sure Casino Rewards are cooking up some great stuff for Christmas, so our forum is at your disposal to make all these viper MG fans even happier. See ya...
  7. Hi there and welcome to AskGamblers. Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. Using AskGamblers Casino Complaints Service Let us know in case you need further assistance.
  8. Relax, it's just an URL change obviously.
  9. I think we already had a similar forum topic before but nice idea nonetheless. Speaking of which... This one resonates perfectly with my desire of crashing my laptop after the next terrible slot session.
  10. Hey there @balotelli, Sorry but have explicitly mentioned the complaints process length when an ADR and/or regulatory body is involved would usually takes much longer in comparison with third-party mediation service such as our AGCCS for example. Patience is the key word!
  11. Sorry to say that but this is the most ridiculous question I have ever seen someone asking to an affiliate website! The nature of the word 'affiliate' says it all and of course, yes, their is potential for conflict of interests with both players and presented casino operators for the obvious reasons. For your comfort, we are super proud of not allowing any potential conflict of interest to influence and/or interfere in anyway the fairness, the honesty and the quality of AGCCS. This is exactly why AGCCS is getting and resolving several times more complaints on a yearly basis that all other similar services combined! This is exactly why AGCCS got more new complaints last year than official ADR entities like IBAS, eCOGRA, etc!... Well, anyway, I have better things to do than offering assistance and answering questions coming from a person who simply doesn't take No as an answer! Unfortunately persons like @jwholland often confused the friendly, liberal and straightforward forum environment we built here and which we are so proud of with some easy access and opportunity to feed their personal vendettas. Those of you who are with us for longer know well that both Sharon and I always try to give everyone a fair chance and tribune to share their opinion, regardless how often that turns into ridiculous, totally unfounded and unfair attacks on us and despite the fact those persons have been banned long time ago across other forums for doing the same. Wish to believe we're simply too liberal or just believing in the good in people although often proved wrong by members like the aforementioned person... Sigh! Enough is enough though! Our tolerance is obviously not endless so about time to put a stop on this ludicrous crusade and advise the OP to find some other place for the purpose. Apologies to our valuable forum community for not doing that much earlier.
  12. Err, answering to a post from 2012, submitted from a forum moderator who's not working with us for like 2,5 years? Kinda confusing to say the least... Welcome to AskGamblers Forum though.
  13. If you have proofs for duplicate reviews by same user/s, pls feel free to report these to [email protected], via live chat or by sending me a PM. Make sure to explain clearly what you found out to be in violation of AskGamblers Posting Guidelines and to support your accusations with proofs if any. Re "their own ADR" part, well, let me just remind you the website you are referring to is yet another casino affiliate website, same like AskGamblers. With the above, I consider the matter closed. Thanks in advance for your upcoming reports.
  14. Thanks for stepping in @Conor@Trada, appreciate that!
  15. Now that would be a rock solid proof they are using real RNG in their casino, isn't it?!
  16. I guess most of what we have already discussed about "gambling budgets" could be found here.
  17. I guess most of what we have already discussed about the so called 'gambling budgets' could be found here.
  18. Alright, this whole 'holy crusade' you are up to is really starting to exhaust both my goodwill and patience. I guess the same feeling is being shared by all the other members active here too. Let me explain one last time that unlike most/all other sites you have been referring to in your posts, AskGamblers is actually not just giving players the chance to share their thoughts about online casinos but to rate these as well. The result is Players Rating which IS different from the AskGamblers Casino Ranking score. Will not waste time commenting differences between AG and other websites ranking scores for the obvious reasons. Feel free to stay with the one which you find provides rankings similar to your own taste and preferences. I believe we've done everything possible to answer any of your questions so far. Unfortunately (for you), we have better things to do other than keep spinning again and again within the same circle of 'concerns and speculations' you might have. In other words, this would be my last post here.
  19. Nah, you know me... had to 'invest' that sudden win into multiple other tryouts Needless to explain how it all ended up, right... Next time!
  20. Oh, come on, Mr P... We all know 'empty' means just less then a five-figure sum in your books and way way above the absolute zero.
  21. Hehe, tell me about it.... Still have no rational explanation what drives me trying this this particular slot considering the fact I hate all previous clones. 6th sense, 66th feeling, don't know but what I know this one came after 5 spins during my weekend session?! Go, figure it out...
  22. Awesome hits mate, congrats! And a decent bet as well, bravo!
  23. Casino rep has just been notified (again). Sincerely hope we will soon receive some feedback from the source directly.
  24. Just spoke with the relevant team and it seems like we don't have many cases where a player would get back to us with requesting removal of their approved review. A dozen or two max per year... As for the rest, sorry, not following you?
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