ValDes

Personally, BTG has been put in my gambling freezer for months. Have no intentions in-freezing it anytime soon. Even after your awesome winners! Seriously, congrats Mr P and keep them coming! Someone has to win in this forum after all!

Amen!

Hey there and welcome to AskGamblers. Huh, first time I hear EU country imposing taxes on Curacao licensed operators specifically. ? Will greatly appreciate if you could elaborate a bit about it, would be useful for our forum community to know. As for the requested deposit/withdrawal history you can easily take a screenshot yourself and present as some valid evidence. Another option would be check your preferred method of payment history, should be a sufficient info and logs there as well. Re denial of gaming logs, totally unacceptable as no online casino operator has the right to refuse providing such crucial piece of information. You could either send them official GDPR request or submit formal complaint with their regulatory body directly or use a third-party, independent mediation service such as AGCCS. Hope the above helps.

Great idea, dear! Not sure how many nights you'll be able to use for the purpose though, but still, sounds as a plan! Good luck!

Have just merged both topics. Much easier for all who are following...

Part of the forum software charm I guess. ?

One more decent Riders Of The Storm session this weekend and another hefty $500 profit form this game. ? The thing is why Thunderkick still didn't send me a bottle of some expensive wine? So much advertising for free... Or perhaps they are still preparing their Christmas gift for Guru... ?

Ouch! Breaking news out there! Mr P? Or you're still on the hangover part?

Could be.... Heard stories and rumors about a dwarf who's been set off unemployed by Playtech a few months ago. Reason for firing him off - unable to keep up spinning the Cinerama RNG wheel in accordance with Playtech's brand new RTP (Return To Profit)strategy. ?

Definitely my most favorite Thunderkick slot game ever! And I still have that odd feeling the game is about to give me far better hit soon.

Same as Afi and Coco here... My greed is gradually growing along with the state of my monthly gambling budget, meaning the more I have the bigger the min threshold for withdrawal will be set. It could go anywhere from 100 to 500, sometimes even 1000 (happy times!).

Ah, reading is so boring.

Congrats to the happy winner and good luck to all participants for the upcoming contest cycle! Of course, many thanks to @goodwin_casino for organizing the race! ?

Hello there and welcome to AskGamblers Forum Perhaps you will feel yourself more comfortable in the German section of our forum.

Well, RG cases have always been the most difficult ones to assess and decide regardless how obvious sometimes these could be at first... There's still so much 'gray' into the whole process called Responsible Gaming anyway so you could imagine how it could affect the process of taking decisions adopted by operators and /or mediators respectively. What you may find particularly interesting speaking about AGCCS RG related cases though is that: a/ probably 95% of all newly submitted RG cases end up as rejected due to lack of info and proofs. Upon rejection complainants are being instructed we are expecting from them to provide valid evidence for an existing SE with the operator (chat transcription, emails, etc) as well as proof that they used the same registration details upon creating account with the same and/or other operator working under the same license. To date, we have received valid evidence from less than 1% of these complainants. Oh btw, the majority of these complainants are coming from UK. Leaving to you to draw your own conclusions. ? b/ even when a RG case is being finally approved and processed, our complaints team is facing some really serious troubles conducting any adequate investigation due to mass denial from UKGC licensed operators to cooperate accordingly. Luckily we manage to persuade most of them what's best for their reputation and would receive all the relevant info and/or evidence (often after complainant's explicit written consent though) but most often it will be saga nonetheless. My colleagues are sharing that recently more and more MGA licensed operators are adopting the same approach which is really pity. c/ the complaints team is categorical the amount of obviously insincere and dishonest RG complainants is disproportionately high in comparison with any other complaints area. Again, draw your own conclusions.

Hey there, Still amazed why you would write a forum post twice longer than your official AGCCS case?! After all, it is during the submission of your complaint where you must pay attention to sharing as many details and facts as possible not in a forum post... Needless to say your case has been rejected for the obvious lack of information. Strongly encourage you to take a look at AGCCS Guidelines once again prior using the service.

For those who are interested following the case, link is below. Mr Green Casino - Keeps £15,000 hostage, a month afterwards still no answers why

The fact that I recommended you filing official case with MGA wasn't a coincidence, otherwise I would offer you to go straight with AGCCS. The disputed amount at stake here is large enough to make even MGA start asking questions sooner than they would usually do.

Simple math would support the theory "More Spins, Bigger Chances" but then we all know modern online slots have little to do with simple math as there are so many other ingredients involved. such as TRTP, AI, graphical teasers, etc etc... Still, have always been fan of of deposit more, win more theory. Especially if you could afford it.

Do we have a winner here? ?

Hey, don't forget the next economic crisis is lurking around the corner for quite some time now, sooo, maybe, some gaming vendors are testing the grounds. ?

It shouldn't discourage you! Just make sure to explain them you have already turned to eCOGRA but they refused to handle your issue due to the relevant reasons and so on...

Hmm what do you mean? I already gave you the link for submitting official dispute with the regulator - https://www.mga.org.mt/support/online-gaming-support/

Admire your persistence, really!

And I may assure you are definitely not the only one feeling the same way, Mr P... Getting identical feedback from so many other regular players and now starting to wonder whether we are witnessing some really dramatic change of course for iGaming business in general or just some ordinary up and downs or let's call it 'adjustments' of the niche as a whole... ?