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ValDes

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Everything posted by ValDes

  1. Hello there and welcome to AskGamblers. I'm afraid that your complaint against Spin Genie Casino has been rejected due to unjustified accusations not supported with any evidence. Let us know in case you need further assistance.
  2. Ouch, it seems that UKGC should apply some changed to their Self-Exclusion guidelines then if they want to be in full compliance with the court orders and avoid being flooded with similar complaints... Can I get my money back if I gamble after I have self-excluded?
  3. Oh dear, I believe you are so wrong this time... Sincerely recommend you reading this particular section of the UKGC website. You will be surprised to find out that it is mostly player's own responsibility to due the aforementioned 'due diligence'... But wait to read this one quoted below, cannot wait to hear your reaction. Can I get my money back if I gamble after I have self-excluded?
  4. Sorry, but couldn't disagree more. There is in fact a huge difference between closing your account due to problem gambling OR any other reason and that is why there are two procedures set in place from all respectful regulatory authorities. One is called Self-Exclusion /SE/ and it refers to problem gambling in 99,9999% of the time. The other one is what we all know as Account Closure /AC/ option and it refers to any other reason one would use to have their casino account blocked/closed such as not happy with casino support for example, or casino bonus policy etc etc... And that is why there is such a huge difference when it comes to SE and AC procedures, requirements and of course, all the consequences it brings once set in place. Strongly recommend you reading more about it using the links provided within my previous post.
  5. And you've managed to draw all these extremely negative conclusions by looking at the 'casino face value' only? Throwing serious accusations against a casino as well as recommending it or not requires some bare minimum of argumentation, don't you think.
  6. Of course I'm using the Stop features when playing slots... Sometimes I am just in a hurry and cannot wait the autoplay option since it's rather slow OR when I'm having that odd itch in my left hand you know.
  7. Hi there Oninja79 and welcome to AskGamblers. Please make sure to go over the guidance approved and conducted by the United Kingdom Gambling Commission in regards of Responsible Gaming policies and procedures which all approved licensees must follow, BGO including. http://www.gamblingcommission.gov.uk/FAQs/Problem-gambling/Problem-gambling.aspx It seems your case fits perfectly to the situation described in this particular article: http://www.gamblingcommission.gov.uk/FAQs/Problem-gambling/Can-I-get-my-money-back.aspx Feel free to forward all your questions and thoughts regarding the fairness of what's written there in front of the UKGC directly.
  8. So, it appears then that the Alderney Gambling Control Commission knows something about NetEnt games and features which we apparently don't know. Kidding aside, glad to know quick spin feature will be back again to Trada soon.
  9. Hi myyrijaffa and welcome to AskGamblers. Don't know about their withdrawal feature, but check this out. Thought I have seen literally anything when it comes to bonus terms, but this one simply rocks!
  10. Hi blondie, If you played by the rules and did everything as described in the offer I believe you are entitled to get these free spins and whether their support is in aware of that promo or not is simply irrelevant as each and every casino MUST stick to their promises and terms respectively. In your place I would consider the idea of using AGCCS in they fail fixing the issue by the end of this day.
  11. Yes, quitting this game, at least when playing with serious money, is probably the best you could do to avoid being driven to madness from this beautifully designed game with absolutely devastating payouts.
  12. Yes, like Sharon already explained those marked in yellow are winning combinations you have already achieved during your play sessions with the game. Keep in mind that these so called 'achievements' are kept on the Microgaming servers for your account at the relevant casino for about 30 days. Not 100% sure about the exact number of days but roughly a month or so... Sorry to disappoint, but after you unlock all the listed winning combinations happens... nothing. Unless you are playing in BetAT for example who give a 1000 reward for achieving this at both IR and TSII. Nope, if you ever hit a 5-wild win each and every of the winning combinations within this particular spin will be calculated separately - [(win.comb. 1)+ (win.comb. 2)+.... (win. comb. 243)]. Every win containing one or more wilds will be multiplied x2, only x2. Also, is we assume that win.com. X is the one wwhich most of us here dream of, the 5 wilds, it will pay what's written in the paytable, 1000 coins, and there will be no multiplies of course. The same 'skin' is being used by Thunderstruck II, Immortal Romance, Finer Reels of Life, Playboy, Jurassic Park... Hope some of the fellow members here will add to the list any game that I missed. Hoe that helps mate, but in case you have further questions don't hesitate asking.
  13. Unfortunately not as the only available payment methods we support are Skrill and Neteller. Welcome to AskGamblers though.
  14. Hehe, I just don't even dare playing Temple Cats for more than 100 spins on a bet higher than 0.50... It could literally eat you alive in a matter of minutes.
  15. Thanks for sharing, coco. Not surprisde at all though, Trada has one of the industry best support teams without any doubts and totally agree with you, they deserve a massive thumbs up!
  16. Or maybe you have used too many free spins offers there lately without the necessary amount of deposits in between.
  17. Well, one way or another you must pay for the pleasure looking at all these gorgeous a**!
  18. My first ever 1000 x bet win on Amatic video slot! Yey! What other game but Temple Cats.
  19. Oh, I wouldn't even dare comparing Zombies with Lost Vegas, cause it's probably a hundred times better in every single aspect I could think of... Lost Vegas.. Seriously, the only lost thing with this game is your time and money, the game payout is simply ridiculous and literally kills all the good impressions which graphics, sound and idea in general left at the beginning. Had over 700 spins sessions the other night, got 15+ features, equally spread between normal and zombie play and not a single one of these features paid over 15 x bet?! Can you believe that! 15 x bet, that's 4.50 playing on a 0.30 bet!... It's just another "No, Thank You" game for me and one more disappointment coming from Microgaming. Shame, had some really big expectations that MG is gonna offer a new super hit to their old fans like me...
  20. Fantastic game! Played well over 30 mins with just 10 bucks left into my account and must admit I didn't have so much fun lately! The winning potential is there, but what really caught my attention was the stunning and breathtaking graphics! Afi, you must try this one mate! Trust me, you are going to be delighted, just wait to reach to the dance battles... Warning: This slot is not meant for women. Sorry, girls.
  21. Ah yeah, free spins feature is disappointing most of the time and even ended up myself couple of time with a big fat zero. Most often I would deposit 50 and try a hundred spins on 0.50 bet, if it keeps my balance steady I would continue playing and wait for a couple of features or even raise the bet to 1.00, had some pretty decent runs so far using that strategy. However... if it doesn't pay at the beginning it most probably means it will never do that within that session and you'd better run as fast as you can cause it may literally eat you alive! Lost a hefty 300+ balance playing 1.00 per spin without a single win of over 25 x bet! Very, very dangerous game...
  22. Hi again Wincrew, Please keep in mind that posting external link in the forum without a special permission requested and granted by the forum administrators is against the Forum Rules.
  23. The solution of your situation is very very very simple... All you need to do is to change the casino which makes you wait days or weeks to be paid OR apply these silly weekly withdrawal limits of couple of thousands and find a new one, without withdrawal limits or if any at least 10K and above and which processes payments within 24 hours max.
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