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    • My account was registered using my country’s official ID, I completed face verification (KYC), and I made deposits using bank cards issued in my country. If my country or the game provider were restricted, how was I able to pass verification and use my local payment methods without any issue? Doesn’t this seem inconsistent?
    • No, I did not take any deposit bonus. No, my country is not restricted, and I did not use a VPN.
    • my stats on the 94.25% RTP version [13842 spins @0.10, staked 1384.20][+ 32.97e, RTP 102.38%] [1477 spins @0.20, staked  295.40][- 16.90e, RTP  94.28%] P/L +16.07, [peak +110.11{28/04/26}, low -17.48{27/04/26}] RTP 100.96% the last 1477 spins were on the 20c stake. highest base game win YTD:(xBet) 624xBet(62.40){28/04/26} highest base game win YTD:(AMT) 624xBet(62.40){28/04/26} total features: 76 (5 were 4 scatter features)  highest feature:(xBet) 527.2xBet(52.72){27/04/26}(FSF #12)(spin #1640) highest feature:(AMT) 273.8xBet(54.76){29/04/26}(FSF #71)(spin #13990) lowest feature:(xBet) 1xBet(0.10){28/04/26}(FSF #41)(spin #8865) lowest feature:(AMT) 1xBet(0.10){28/04/26}(FSF #41)(spin #8865) avg feature:(xBet) 79.5 avg feature:(AMT) 8.57 avg 10c feature: 80.76x (69 features)(three were 4 scatter features and paid 102.5x, 34.7x, 85.7x) avg 20c feature: 67.11x (7 features)(two were 4 scatter features and paid 273.8x and 16x) best 5 features 527.2x, 463.2x, 400.7x, 309.4x, 273.8x worst 5 features 1x, 1.2x, 2.2x, 2.7x, 3x most number of spins to get a feature; 864, 797, 620, 580, 562, 541, 539, 528, 467, 433 10.52% of the time it went 500+ spins (meanwhile Bonanza was almost 29% where it took 500+ spins when I had reached 76 features on it) but average Bonanza feature was 102.25x at the point of 76 features)   least number of spins to get a feature; 1, 2, 2, 3, 3, 9, 9, 16, 19, 20  
    • @Beatrice06 Hi there. Can you elaborate on why NV Casino didn't pay your winnings? Did your KYC submission got rejected too?
    • @herry888 Hi there. Usually, whenever a casino rejects a player's KYC approval submission, it may be due to not meeting the documentation requirements, or unclear document images, or not actual photos as required. Have you tried writing in to their Support or KYC Team for a clear and defenitive answer for the rejection?
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