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  1. NO WAGERING !!! Up to 120 free spins in Big Bass Bonanza Megaways The classic theme Big Bass Bonanza now gets a Megaways makeover with 46,656 ways to win! This underwater adventure brings the highest volatility rating so you’ll never know what’s coming next in this 6×7 slot! Big Bass Bonanza Megaways is a slot produced by Pragmatic Play. This is a high volatility game, RTP 96.7%. Make a deposit with the bonus code TUESDAY till 25.11.2021 23:59 UTC and the free spins for Big Bass Bonanza Megaways will be credited to your account right away! GET FREE SPINS NOW! Winz.io Casino
  2. Hi and welcome to the support thread for BitStarz Casino with your rep Olle - @OlleBitStarz You can message Olle directly here - OlleBitStarz or you can use this topic to address any questions about the casino. Please note that this topic is only for questions relating to BitStarz Casino.
  3. Hello Guys! We just released an enchanting new game revolving around old legends. The Fisher King is trapped away in his castle due to a fatal injury. He's only able to fish on a tiny boat on a river near his castle, waiting for the day that a noble player will cure and set him free. All he needs is just a few drops of Holy Grail lifeblood to heal his wound. Two drops are enough for a full recovery and the Fisher King will be set free. This new slot has 5 reels, 3 rows, and 20 paylines which includes both a Classic Risk Game and a Bonus Pop feature. Our CEO Jan Urbanec shares a few words on the new release: "Our design team at Endorphina loves folklore legends and tales. A fresh game mechanic, that unites the stories of the past with the entertainment of today is a magical combination. As always, it has amazing designs by our artist and I highly recommend players to experience it at their nearest casino." How long will it take you to find the cure and heal the wounded Fisher King? Many have tried before but maybe you've got what it takes. Spin and see for yourself in Endorphina's newest Fisher King slot! Try the game now! https://endorphina.com/games/fisher-king/play
  4. Hello! I have the same problem like this Topic! I use HighStakes Casino to play blackjack. All my winnings exist in the Ezugi history. The main problem is that support of Ezugi doesn't work. All my support tickets close after 24 hours automatically without any answer! What can i do ? What can you recomend me to do ?
  5. Hi and welcome to the support thread for Winz.io Casino . Please help me in welcoming our brand new casino rep, Juri @winz_juri You can either PM our rep directly here - @winz_juri Or use this thread to ask any questions.
  6. Hi and welcome to the support thread for LevelUp Casino with your rep Emma- @Emma_Balevski You can message Emma directly here - @Emma_Balevskior you can use this topic to address any questions about the casino. Please note that this topic is only for questions relating to LevelUp Casino.
  7. Hi and welcome to the support thread for TrueLab Games with our new rep @TrueLabGames You can use this topic to ask any questions you have or feel free to message them directly using the link above. Now please let's give them a warm welcome!
  8. Hi and welcome to the support thread for Endorphina with your very own rep @Endorphina_Official You can now use this topic to ask our lovely rep any questions that you may have. Let's give him a warm welcome
  9. Hi and welcome to the support thread for BetBeard Casino with your rep @BetBeard_aff You can either directly PM the rep or you can use this topic with any questions or concerns.
  10. Hi everybody! Let us introduce ourselves We are representing an online casino called Playouwin and we want to make sure that our customers have a good time We've joined the AskGamblers forum with the hopes of offering you incredible promotions and staying in touch with all of you. We will shortly disclose our exclusive offers for all AG members, and in the meantime, please check out our current promos. We will remain here for the next "decades" to assist you with any queries or problems you may have, as well as to offer promos from time to time. You can rest confident that I will not over-spam you Play and have fun guys!
  11. Hi and welcome to the support thread for Kajot Casino with your rep Michaela - @Kajot_Casino You can PM your rep directly here - Kajot_Casino or you can use this topic to direct any questions or concerns.
  12. This thread will cover any questions relating to Frank Casino
  13. Hi and welcome to the support thread for Videoslots Casino with your rep - @Team Videoslots You can directly PM our casino rep here - Team Videoslots or you can use this thread to adress any questions. Please note that this thread is only for one casino brand - Videoslots Casino
  14. Hello everyone! My name is Mike, and I am an official representative of RocketPlay Casino. I am here to answer any questions and assist you with all your queries regarding our brand. You can also reach us through our live chat (located in the right upper corner of the casino's main page), or email us to [email protected]. Rocket Play is a fantastic place with a lot to offer: from weekly tournaments and generous welcome bonuses, to a great variety of slots from world-class game providers, high payouts and convenient payment systems. We have a 24/7 customer support who is always ready to address your concerns. Join RocketPlay today and start your fabulous journey to great wins and outstanding emotions.
  15. Hi everyone Some of you may have already received an invitation off either myself or another member of the team to write a review of AskGamblers on TrustPilot. Thank you to everyone who has responded so far and the invitations will still be going out. However we still need your support guys! We'd really apprecieate it if all of our forum members could head over to the AskGamblers TrustPilot Page and leave us a short review. There's no minimum words so you are free to write as little or as much as you want and it honestly takes up just a few minutes of your time. You'll need to register at TrustPilot to wrote the review but again it takes only a few moments. And, we're basically just looking for your honest opinion guys. If you have any questions you can post them in this thread or feel free to PM me or Valdes too. Thanks for reading guys.
  16. So i decided to start a topic about all Greek gamblers cause of the law restrictions we have for the past year. In most casinos we dont get any kind of bonus and in a good majority we cant even register. The past month even more casinos (some of my favorites as casumo and thrills) stopped accepting greek players. so here is a full list of casinos that support greek players and we have bonus rights limoplay Boss casino trada LVbet mucho vegas enzo spinit shadow bet Loki riobet play7777 lapalingo spinstation staybet dunder the order is totaly random i ll come back with more! feel free to give more suggestions.
  17. I have decided to share my experience with Inetbet. In fact, this is a safe casino and I can say that for sure after 10 + withdrawals that I had here. The payments always lasts 24 hours and also the bonus offer is not bad. However their support is the worse in the whole industry. They have support only via e - mail and it happens often that they simply ignore the e - mail that you have sent to their support.
  18. Hello, my dear friends. As you all know, AskGamblers was the first ever gambling portal which introduced a Live Chat facility for its customers. Now we made another unprecedented step ahead and since you all deserve nothing but the best, our Live Support became 24/7! You could read more about it here - AskGamblers Customer Support Is Live Round The Clock Feel free to share your feedback anytime.
  19. I have dealt with many people as u all have. There are some support agents that are a step above the rest. Alex/Sam from luck and next are amazing and always efficient. Thi baud from DUBLIN is incredible Nat from LEO is also amazing.... Amanda from video slots(sorry for the swearing back then) is a pure professional. BUT.......there is one agent who basically leaves everyone in his wake.... RYAN from NETBET..... This guy is fast, efficient, fixes every problem without even having to ask, polite and always ready to be there for a player. Good job Ryan... Whose your number one?
  20. Hi everyone! My name is Mike and I’m here to help you out with anything concerning Casino Adrenaline. Feel free to send me a direct message or just reply to this topic and I’ll do my best to help you out. I also come bearing gifts in the form of free spins: follow our account on twitter (@c_adrenaline) and we’re giving away 5 free spins on Lights. Here's the link: https://twitter.com/c_adrenaline/status/633259505602699264 Good luck and see you around.
  21. Difference between the people representing the casino on Askgamblers and the casino support? It just seems like the complaints is resolved in a more responsible, adult and reasonable way when you complaint through this site. In many of the other complaints on this site, the costumer have been told that there is no way they are getting their money back and so on.. And the promised "we will get back to you in a few days..." and they never do..
  22. I had very unpleasant experience with Grande Vegas casino,who declare,that they have the most incredible ,professional support or what so ever,but from my experience i must say the opposite way,see them them a non professional support and not serious casino,making such a mistake as they done to me. I must say i have lost all my confidence in them being reputable casino,even so i am not such a depositor there,still they should treat all their customers equally. So the story goes like this,few days ago they had some maintenance updates and send all their players a 25$ free chip.I couldn't see any code like they usually send it,so maybe i had some problems with my flash player,so couldn't see the bonus and was using my mobile,i decided to contact their live chat support for help. The girl from the live support asked for my user so she can access and check my account ,but minute after she requested that i should forward the same email to their [email protected] so they will check (as i would lie having an email from them with free chip). I forwarded their email to them right away and after couple of minutes received email from them,how they apologize that i have waited and claim the code for me,so informed me that I have 25$ free chip to play.I played maybe more then an hour and managed to wager the bonus,so i was left with 110$ and asked for a withdraw. The next day i got email from them,that my payout was denied and my winnings were forfeit,because i used 2 or more free chips in a row.So i ask GrandeVegas Casino,when i talked to support why they didn't checked my account??? If i was not eligible for that free chip,why they claimed the bonus for me,giving me green light to play,knowing i cant withdraw,actually the question is ,do they check our account's before giving free chips ?? Very unprofessional attitude Here are the emails I received from them Dear Katerina, Thank you for contacting Grande Vegas casino support. We appreciate your patience while you were awaiting our response. Katerina, you recently contacted us via chat and the requested coupon code ENJOYGV has been successfully credited to your player account Should you require any further information or assistance, please feel free to contact us anytime via phone, e-mail or Chat with us. Yours Sincerely, Nora Casino Support Toll Free: 1 866-888-5833 ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ And after this email i got the Payout denied mail,who does things like this,except from the famous rogue casinos
  23. Hello i joined Almighty Vikings casino a while back but i never deposited there as i was kinda put off by their maximum 2000 euros pr week cashout. As i usually play at around 1 euro pr spin i could easely win more than this. But the other day i just wanted to play allitle DOA for fun so i made a small deposit of 59 euros/500NOK, got the 100% welcome bonus and to my amazement i cleared the wagering requirments with over 500 left in my account. I read their bonus terms stated that one could bet up to 10 euros/pounds/dollars/unit pr spin while in bonus so i decided i would play DOA at some bigger stakes in the hopes of getting maybe a 100x bet win or so on 4,5-9 euros pr spin. I had my balance all the way up to 900 and when i had 760 left i decided to cash out(since they deduct the bonus) leaving me with 700. Its now been pending since 1 in the morning thuesday night. So the second buisness day now. Their chat seams to not understand english very well, and i can tell by the way they write that its not their native language. They seam to be very vague and give strange answers when i ask about my cashout. They said within 48 hours, then after 48 hours, and then 2-3 buisness days.. Well, I sent them an email asking about some banking details around my withdrawal request and i have not gotten an answer and its been two days now. So do anyone have any experience with them? Do they pay? I know that sometimes it can take a few days, but its strange to get multiple answers and no responce to my email.
  24. Hello I'm currently working on collecting some info, regarding bonuses and country limits and restrictions related to it, so I'm sure I'll have a lot of interesting chats with supports and so many new experiences with it Today, I was checking 50 Stars Casino. Went to their live chat and I'm still confused if I was talking to live person or robot. Here's a dialogue, it's kinda funny, so I wanted to share and maybe even make you smile Laura says: Hey you . I have a special bonus just for you! Laura says: You with me? All you gotta do to get the bonus is click here to download, install, and enter real money mode by depositing in the cashier section. User says: Hi Laura, sorry Laura says: No.. that's ok Laura says: hey there.. ;-) User says: I'm not a player by the way Laura says: Ok, I just need a minute of your time to tell you about ouramazing first deposit bonus! Laura says: Yep? User says: do you have the list of countries restricted from getting any bonuses? Laura says: We are offering an amazing bonus right now worth hundreds in free cash!!! We give you a 100% match up bonus on your first deposit and 125% on your second deposit. User says: (I'm from AskGamblers.com) Laura says: For example: if you deposit $100, we'll add $100. If you deposit an additional $160, you can play with $360! All you need to do isdownload now! Laura says: So, to get your bonus just click here to download our secure Playtech platform, choose 'Play for Money' and fill in your details! User says: have you got the chance to see my question, beside all those bonus ads? Laura says: how can i help you? Laura says: nice! Laura says: when you make you're first deposit, we will give you a 100% match up bonus on your first deposit up to $200 and a second match up bonus of 125% up to $200! Laura says: So start playing and get your welcome bonus now! Laura says: Don't forget that the bonus is subject to our terms and conditions. Laura says: anyway, if you need anything else in the future i'm here to assist you anytime! User says: i need a list of restricted countries, from getting bonuses? User says: if there is any Laura says: well, we are offering you a 100% match up bonus on your first deposit up to $200 and a second match up bonus of 125% up to $200!!! Laura says: For example: deposit $100, we give you a matchup bonus of $100, deposit an additional $100, and you can play with $225! Don't miss out on this amazing offer, download now! Laura says: in addition, you don't need to worry about computer threats because we use playtech secure software (playtech is a public traded company based in london ). we provide you with technical support 24/7 and are very committed to client satisfaction. User says: sorry, are you live person or this is some automatic chat? Laura says: yeah yeah, i'm real Laura says: don't sweat it.. Laura says: yes, i'm alive Laura says: Well, If you need further assistance please let me know.. It's been a pleasure talking to you User says: okay, can you assist me? Laura says: I'd love to help you, no problem. Laura says: bye ;-) Laura says: [Chat ended]
  25. I don't know how this will go down but last night after speaking to Jay our BETAT rep it got me thinking. I often see new threads started by 'casino reps' however over time they gradually just get lost in amongst all the other posts. I don't this this feature is being utilised as much as it could be, and the reason why is because it needs its own designated section on the forum. If we had a section of the forum which was dedicated to all the casino reps then players would know exactly where they can go for help and it would be a brilliant way to generate new members too as I feel at the moment the casino reps section is overlooked somehow but it's such a useful tool to have! Only the reps are allowed to create a thread but members can go there 24/7, find the rep they need for that casino (if we have one here) and post their question to the rep direct. Then the rep can just reply to these as and when they can!
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