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@Protich Hi there and welcome to the forum. In order to file a complaint against the casino, kindly use the AGCCS facility (Casino Complaint Services). You can click on the 'COMPLAINTS' button at the top of the screen to access it. Good luck! -
Hello AskGamblers Team, I am submitting this complaint regarding a rejected withdrawal from my Megapari account. * Megapari Account ID: 1759809023 * Date of Request: 21.08.2026 (07:34) * Withdrawal Amount: 16,000.00 KES * Payment Method: Electronic / M-Pesa Details of the issue: I recently requested a withdrawal of 16,000 KES from my Megapari account, but the transaction was rejected. I have attempted to process my winnings, but the payout keeps failing without a clear resolution from support. I kindly request AskGamblers to intervene and help me get my withdrawal processed or clarify the reason for the rejection from the casino. I have attached a screenshot of the rejected withdrawal details from my account below. Thank you, Benard Kiprotich -
@a0943037093 Hi there and welcome to the forum. Thank you for your invaluable post above to warn unknowing players from becoming prey. There already has been some complaints on Dafabet Casino posted here in this forum, so yours is yet one more addition.
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As Afi says above websites(casin/businesses) will generally keep your details long after you have deactivated/closed your account for compliance reasons. -
I wouldn't mind seeing them reviewed too but I do note they got rid of their 500% deposit bonus and theres warnings of them elsewhere with deposit terms that are unfavourable for wagering(playing low risk slots to clear bonuses etc)
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