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Hi folks! I'm in a mood for a good discussion tonight, so I'm already eager to hear your opinion about what do you think casinos do with all the personal information they are gathering over the years? Feel free to pay attention to all possible aspects of the question, I know it's huge.

I thought valleys was going to have a problem with this casino and his ID as they refused it and kept asking for his passport. I persevered and what a pleasant surprise it was to have an apology email off them and saying they had now accepted his ID and are processing his withdrawal. A breath of fresh air, restored my faith in them, thanks 777 Dragon I will report back how long it takes

Rules- I will post quiz on Thursday every week, you got 1 week to get your answers on here, and I will post your scores along with the next weeks quiz questions. Everyone is welcome even if you have missed a few weeks NO GOOGLING OR CHEATING We play until the death (lol just kidding) Winner will be crowned champion of the world...uuuhmm ...I mean casino champion (getting a bit carried away) Any suggestions are most welcome ------------------------------------------------------------------------------------------------------------------------–-------------------------------------------------------------------------------------------------------- No theme this week, starting off with a nice easy one Q1. What is the highest number on a roulette wheel? A) 37 b. 38 C) 36 D) 35 2. What is pontoon called when it is played in a casino? A) RedJack b. BlackJack C) RedHeart D) BlackHeart 3. In poker, which hand is more valuable, flush or full house? A) Flush B. Full House 4. Which popular casino game involves betting on numbers that will be drawn in a lottery? A) Gleek B. Keno C) Red Dog 5. What is the only mathematically beatable game in a casino? A) Craps B. Blackjack C) Roulette D) Baccarat 6. In bingo, what number would a caller be giving if he said 'Key of the door'? A) 21 B. 18 C) 16 D) 25 7. What is the main object of the popular card game of pontoon? A) To score 25 ( or as near as possible) B. To score 22 ( or as near as possible) C) To score 19 (or as near as possible) D) To score 21 (or as near as possible) 8. What is a 'straight up' bet in roulette? A) A bet on a single number B. A bet on black or red C) A bet on an even number D) A bet on an odd number 9. How many numbers are on a keno board? A) 100 B. 80 C) 70 D) 50 10. Is it possible to predict when a slot machine is going to hit a jackpot? A) Yes B. No --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- That's it folks, your first 10 questions, ill be back in a week for the scores on the doors...good luck. NEXT WEEK IS A THEMED WEEK, THE THEME BEING "NETENT"

Just read a brilliant joke about casinos which gave me an idea to start a thread for jokes. Somewhere we can come when we have lost some money or had a row with live help, read joke of the day and cheers yourself up. (I think it would be a good idea not to focus on the addiction part of gambling....due to the possibility of offending other members) No other rules...anything goes. No swearing of course I will come and post a joke everyday (to the best of my ability lol) but would like some help too. P.s I'm not sure whether this should be in the quote of the day post, can u move if it is please Valdes and edit this bit out lol)

Brick and mortar casinos aren't just about the gambling. That is the major part, but the experience itself is over the top. Many gamblers forget how much fun they have in one. Casinos are multi million dollar properties with 40 foot ceilings, incredible physical appearances both inside and out, filled with people, many of whom have enormous amounts of money. You may see people betting more on one hand of Blackjack than you paid for your last car. Most Casinos offer free drinks as an amenity to your gambling, and most of the servers are very attractive. There will probably be hundreds of people talking, laughing, praying for good cards, and as many paying more attention to their gambling than to their companion. You may see men with their granddaughters or nieces, (snicker) unescorted women sitting at the bar, or people getting a massage right at the Blackjack table. There will be slot machines ringing, music being piped in, announcements over a bad PA system (did I mention free drinks) and every other distraction you can think of. While all this is going on, you will be playing cards for money, your own, and trying to make decisions on what to do with a table full of other people in the same boat. However, the food is almost always very good and the restaurants are top notch. Some of the major Casinos have huge names for their restaurants, names like Emeril and Wolfgang Puck. The drinks are never watered down, and the excitement is real. If you are someplace that has a showroom, the headliners are the biggest and best. This is why you go to a brick and mortar Casino. It is an experience that you can’t get anywhere else. Even if you’re just a people watcher, you can’t beat the experience! Casinos have been called Disneyland for adults, and rightfully so. If you really want to have a great evening out, go to a Casino!

hi! I saw that there are different kinds of casinos but I can not find the casino promotions FAST CPU or casino Casino770 as pasha.

Hello, any suggestions on a good first deposit bonus with a reliable casino? that is powered by RTG or microgaming only please!!

4 x € 1000 Casino Races We like to try out new stuff and keep things fresh and interesting for our players. Which is why during January VideoSlots.com will offer 4 Casino Races. 1. Race 07.01 - 13.01 2. Race 14.01 - 20.01 3. Race 21.01 - 27.01 4. Race 28.01 - 02.03 Each of the Casino Races will have a €1000 Prize Pool, so that makes it a Total of €4000 In Prizes! Players simply need to spin as much as possible at video-slots and slots during this period and progress in the leaderboard. (Please note that progressive jackpot games are not included to the race) Min spin value in all of the races is €0,50. Each of the race will reward the Top 20 players, who have collected most spins, with cash prize accordingly. All of the prizes are real money and they will be paid to players accounts within 10 days of the ending date of each race. So don't wait any longer! Try out our Newly added Video Slots, Spin as much as you can and be in the chance to Win More! Yep That's it - The more you Spin, the more you Win! Click here to check out the Casino Race page & Leaderboard. Good Luck to You All. Kind Regards, Lucas Affiliate Manager VideoSlots.com

Ladbrokes Financial Betting -"If I am wrong why did you remove the service?" Dear Members, Merry Christmas to all and Happy New Year. I am here to report what I believe is a very unfair action taken against me. I placed few accumulating financial bets on Ladbrokes which five were winning bets. The amount is won is 1080+initial bet = 1134$. As soon the bet was won, it remained in stall as shown in the picture and the winning weren’t paid. So I gave a call to customer service and they said that the winning will be paid in the night (29/11/2012) The next day I received 210 $ out of the 1134 remaining 924$ to be paid (PICTURE 1), so I waited over the weekend for the rest. Oh and you know what is funny? While keeping in stall my winnings they took good care of removing the multi bet on the financial market, why? On Monday I did not receive the winnings so I decided to give them a call again. The customer representative contacted the financial department and confirmed me that one of the 15$ was wrong which was the lost one as in the picture and upon asking about the other one, she confirmed that is a winning bet and she will call back in two hours. They never called back. After few hours I decided to contact them for a second time, and they said that the bets were loosing bets and that I have lost on the Gold stock in all of them (the fifth positive symbol (PICTURE 1). Now I would have accepted that as a computer error. However unfortunately for them I have placed a bet of the same stock 10 second apart moving in the opposite direction, the outcome would result positive and not negative if it was loosing, additionally having lost the first 15$ bet does not mean I lost the first bet placed at the opening of the market. So I have told them that I have a print screen with the bets and it was impossible that I have lost and that a computer could not make this error over four different bets at different times. The customer representative asked me to send the pictures of the print screen in order to prove my statement. Never got a reply or a feedback on the 9/12/2012, with the patience of a turtle, I phoned them back asking for the feedback of the email. The representative on the phone said that he had no email from me, which was weird because I used CC (next post) to confirm they did receive and read the same email I wrote. The representative gave a look at the bets and re-contacted the other department leaving me on hold. After 5 minutes he comes back in the line and said that they were loosing bets on Gold. The fishy/scam/lie they used on their defence was that Gold lost, however this cannot be proved as in the account statement and summary the Gold bet does not appear (PICTURE 1) so this clearly has been used as a way to excuse them and not pay. I questioned the reliability of the software in use as the day earlier I have lost few bets by only 000.01 AND 0.00006(PICTURE 2)! So the system could give me a negative symbol on it or a DRAW (symbol)=. So how can it be possible that the system does 4 different errors while being so reliable? Computer do not fail, is the person who operates it that makes it fail. Therefore the customer representative asked me to resend the email and that it would pass to investigation and I will be contacted within 48 hours. You think they called me back? Not!!! On the 19/12/2012 I have called for the result of the investigation, which was, suppose to be emailed to me. The representative checked and read the report and said: " I have looked at the 4 bets in question. For all 4, at least one of the customer’s selections lost; therefore they have been correctly settled as a loser. I have attached details of the bets". Although I did not receive these details, guess which one will turn out to be losing? OFCOURSE the Gold because I had no prove in my account summary of the numbers (PICTURE 3). This is the untrue and ridiculous because if one of the selection were lost then the others would be positive when moving in the opposite direction few seconds apart. Therefore I gently asked to email me the investigation email. After reviewing it, I read that they added " have reviewed the settlement prices used for all markets within the 4 bets and I can confirm that the prices used are correct as supplied by Reuters (non-FX) and CFE (FX). The settle prices can all be confirmed within the “History” section of the betting client" The price in the History section in my account is all winning except the GOLD that is missing for some reason. On the same day I sent a complain letter stating all the dates and times I have called, how much precious time and money was lost and demanded an appeal for a new betting investigation with the intention of contacting the Gambling Commission if not proving as I provided more details of loosing. They never wrote or called me back or showed me a proof I have lost. 21/12/2012 my last email of delusion and disappointment with the company for unfairly treating me. I wouldn't fight for something I do not deserve. But in this case, my life was ruined because of Gambling. Lost television, tablet and camera to pay debts with the intention of always trying to win back what was lost. Even if stopped playing, today on Christmas and few days from my birthday I find myself with an overdraft, which leaves me with no choice but to be alone and survive through kindness of friends. This was a chance to put me back on track and I really deserve it!! Not only because I won and they should pay but also for all the effort I did put, the time lost, what I have been through. I do blame myself for throwing that money but I BLAME THEM for humiliation, loneliness, and procrastination and for instigating me with suicidal thoughts that I should not have, by being left with nothing. I have nothing more to say but to ask for support and help to you. Merry Christmas and Happy New Year PICTURE 1 PICTURE 2 PICTURES 3 PICTURE 1 PICTURE 2 PICTURE 3

Hi folks! 2012 is almost in its end and as usual at the end of the year we all try to make a recapitulation! And since we talk mostly about gambling here, at the AskGamblers.com, I guess it's time to understand what was the year for all of in terms of online gambling! Have you managed to win good? Or you have lost a lot? Or the year was even with some ups and downs? And don't forget to cast your vote in the poll!

Casino licensing, regulation and certification – are they really so important? Made by the request of SlotoHolic I admit that generally think a lot, before giving a definite answer to any question, but in this case, it’s not that complicated at all! So if I have to respond immediately to what all the fuss is really about and are the licensing and certification of an online casino really so important to us, then the likely response is only one - yes, yes and yes again! In fact, only recently, I realized that if we look at this aspect of the relationships between a casino and a player from the point of time, we will certainly find that this is probably the most dynamically changing value. But for all this after a while, and now let us go back almost 20 years ago. And so ... Alongside with the rapid growth of the internet technologies in the middle 90s, came the unlimited business opportunities to offer customers something completely new and totally innovatively – the ability for the people to entertain without the need of leaving their own homes! And that includes the gambling, of course! So, basically, the birth of the online casinos can be described by a simple mathematical equality – new technologies + Internet + gambling = online casino! Well, this mathematical equality could be really simple, but what had happened in the next couple of years was unbelievable! From just a few online casinos in 1995, the number of online operators in the 1999, offering their clients all kind of gambling, has increased to several hundreds! Almost every month, more and more new players appeared on the market and soon it was crystal clear that this business has a huge potential. But not everything was going so smoothly. Wherever there is fire, there’s a smoke too, so very soon appeared the first players, stung by online casinos refusing to pay them for one reason or another. Increasingly casino customers fall victim to various scams like ID data theft and credit card fraud or just being treated in a rude and disrespectful way! Pretty soon became apparent that the market for online gambling is too free and desperately needs a serious adjustment. All licensing jurisdictions gradually increased their requirements for issuing a license to the online operators, and soon after came the first of the so-called "third party watchdog organizations", whose main role was basically to monitor how the casino takes care of the privacy and security of the owed personal data, for the accurate and timely payment of winnings and for the integrity and quality of the gambling software, and all other aspects of the relationship casino - player! The first country to allow an online gambling casino to deploy its servers in its territory was the small Caribbean island of Antigua and Barbuda in the distant 1994. This became possible by the adoption of the Free Trade and Processing Zone Act from the local Government and only a few years later, the country has huge revenue, up to almost a third of the gross national product, and hundreds and eventually thousands of new jobs. In the same year was founded the largest company producing online gambling software - Microgaming, which even at the present dominates the market without a doubt, both in terms of quality and quantity of games offered, as well as the security and integrity of its software! In 1995 began to work what is believed to be the first online casino - Internet Casinos Inc. (also known as ICI). The casino offers its customers only 18 online games, but also an access to the National Indian Lottery. The uneventful existence of the online casinos, estimated in annual revenues in tens of billions of dollars, lasted until about mid-September 2006, when in response to the attacks of 9/11 and in an attempt to reduce the ability of terrorist groups to launder money through online gambling, the US Senate passed the Unlawful Internet Gambling Enforcement Act 2006 (UIGEA). This act prohibits the financial institutions to accept any money transfers to online casinos by players and virtually removed from the equation more than 20 million US customers! In less than a year, the number of ceased to exist gambling operators and organizations approached the number of 2300! This is the largest decline in the short, but full of dramatic events, history of online gambling until and even now, the consequences of which can not yet be removed. Yes, it is true that millions of Americans currently play online, but it is on the edge of the law and, therefore, it is this group of players, which are most often the victims of unscrupulous casino practices. Which brings us back to our topic and namely what exactly we are talking about, when it comes to casino licensing, regulation and certification? In general, to be confident that an online casino is honest, trustworthy and works in a transparent and credible manner, it must owe a certain set of qualities and characteristics, which to prove both to their clients and especially to the responsible organizations is a complicated and delicate process! This process consists of several stages, and failing with even one of them automatically means almost certain failure of the whole project. So, I guess you wouldn’t be very surprised, if I tell you that only a small portion of the existing online casinos have successfully completed 100% of all stages, which, of course, is the main reason that some names in this business are incredibly successful, while others simply come and go in a short time! So how it all begin... Forefront in creating a fair and honest online casino takes the choice of the so-called "licensing jurisdiction". Or should this term have to be explained in simple words - this is the place, where the casino lands its servers and where all gaming and financial transactions are made to and from. In other words, to operate the casino needs a license that allows him to perform all the above operations. This license is called "gaming license". But in order to operate an online casino, however, it needs suitable software, which must also be licensed. Usually, each of the gambling software providers have deals or arrangements with one or more licensing jurisdictions, giving them the exclusive rights to own a so called "Master License" or to have access to the ability to getting you a gaming license. In most cases, a gaming license is required from the licensing jurisdiction you are based in order to take wagers on the internet. Some governments do not require a gaming license, while others (like Antigua, Gibraltar, Malta, Isle of Man and Costa Rica) do. And since the negative attitude of the majority of governments around the world regarding any kind of gambling is not a big secret, it should not surprise us at all, that most licensing jurisdiction are actually small countries, often called offshore zones, which owe all the necessary attributes for doing a successful gambling business - liberal laws and a huge appetite for investments! At present, these jurisdictions are more than 70, but the majority of the valid casino licenses are concentrated in only a few of them – Antigua and Barbuda, Australia, Alderney, Costa Rica, Netherland Antilles(Curacao), Gibraltar, Malta, Isle of Man, Cyprus, United Kingdom, Panama, Kahnawake(Canada) and Vanuatu. Some believe that those countries hold almost 90% of all issued casino licenses at the moment! Anyway, now it’s time for some questions and answers, regarding the licenses with examples: Q: How much does it costs a casino(gaming) license? A: It depends. It may vary from a predefined annual amount up to a small share of all net profits or generated revenues. Example: Currently if you are planning to obtain a casino license from Antigua and Barbuda, then you are supposed to pay $75 000 per annum for landing there your primary server alongside with paying all the required taxes, such as 3% of the net wins, luckily capped at the amount of $50 000 per month! In Gibraltar there’s no start-up fee, but only a £2000 annual fee for maintaining the license and online casinos are taxed at 1% of the gross product with a cap of £425,000 per annum. Q: How much does it costs you a gambling software license? A: There is so many variations on that matter, that it’s simple impossible to summarize, but as a whole yes, it will cost you something. And in most of the cases it will cost you a lot! Example: Usually the gambling software provider charges a software licensing fee. Most also take a percentage of the take for each month's revenues of the casino as well. In some cases a part of your agreement with the provider will be to use only his hardware and network equipment, or to use some predefined marketing strategies, specially designed for you casino. At the end, you will be a lucky casino manager to end the month with at least 30-40% of the net wins! J Q: Do all of these licensing jurisdictions are equally exacting and rigorous? A: No, not at all. Unfortunately there’s a huge difference between the quality and quantity of the applied minimum standards! As more rigorous and exacting the licensing jurisdiction is, as lower is the number of players complaints and issues! And conversely – the more liberal the requirements for issuing a license are, the more players get some run around, slow payments and bad attitude! Example: Strict jurisdictions – Gibraltar, Isle of Man, Alderney, Australia, UK; Not so rigorous – Malta, Vanuatu, Kahnawake, Cyprus; Liberal – Curacao, Antigua and Barbuda, Panama, Costa Rica. Q: Can I seek for a help from those licensing regulatory bodies in case I have an issue with a casino, holding a license, issued by them? A: Yes, you can! But actually only a very small number of players know that all of the licensing organization in any of the licensing jurisdictions is supposed not only to issue a license and get the money but also to regulate the casino activities and to take adequate measures in case it’s proven the operator is acting unfair and fraudulent against its own customers! Example: Each one of the listed licensing jurisdictions above has its own specially designed organization, which owes the exclusive rights to give or take a casino license. Moreover, those organizations are supposed to help you in case you have troubles with one of their issuers! So, I will try to list some of the major players in the licensing market worldwide, as well as to provide you with their Internet addresses, where you can ask for assistance! Alderney Gambling Control Commission www.gamblingcontrol.org Australian Gambling and Racing Commission http://www.gamblinga...ing.act.gov.au/ Antigua and Barbuda Directorate of Offshore Gaming www.antiguagaming.gov.ag Costa Rica Commerce, Industry and Economy Ministry www.meic.go.cr Gibraltar Ministry of Finance Gambling Division www.gibraltar.goc.gi/internet-gaming Malta Lotteries and Gaming Authority www.lga.org.mt United Kingdom Gambling Commission www.gamblingcommission.gov.uk Isle of Man Gambling Supervision www.gov.im/gambling Cyprus Ministry of Finance www.mof.gov.cy Kahnawake Gaming Commission www.gamingcommission.ca Curacao Internet Gaming Association /Netherland Antilles/ www.ciga.an Panama Ministry of Economy and Finance www.mef.gob.pa/Portal/Dir-Junta.html Vanuatu Interactive Gaming Consultants Ltd http://www.igc.vu And so, we've got already a valid license for our casino that gives us the right to accept bets, managed by secure and appropriate software and everything, regarding our casino project should be perfectly legal and fair. But... Yes, something is missing in the big picture and that is the guarantee that the casino will operate in a transparent, trustful and honest way to its clients. What if the software has been manipulated in favor of the operator? Or a casino just refuses to pay profits without any reason, or his staff is behaving rude and inappropriate with clients? Who will ensure that our casino will operate in a completely legal, honest and open manner? Yes, one could reasonably guess that this is a matter and duty for the very licensing organization or the software provider, or all of them combined. But hey, let's face it openly - they all have a benefit from a working casino and I deeply doubt, anyone has a substantial interest in preventing normal operation with constant checks and additional problems, right? Here is where the main role is played by the so-called independent "gambling watchdog” organizations. What are their main tasks? Firstly, to appreciate a casino or gambling software in an objective and impartial manner! Second - to use a transparent, fair and qualitative methodology on which to perform the necessary analysis and to summarize the results. And third - to give the necessary support to all players who have reasonable doubts about the randomness/fairness of certain software or have a problem with a casino! I think now you all understand why the possession of a certificate from such an organization is unbelievable occasion for pride for any casino or a software vendor! And therefore not surprisingly, the majority of online casinos (or at least those, who still owes a certificate) always have these organizations logo prominently positioned on their web pages, showing all current and future customers that this place is a safe shelter for them and for their monies! But even with this type of organizations not everything has evolved in the easiest way! Over the years, some of them have been charged for not so fairly and objectively evaluating certain online casinos, while others for openly manipulated the results and not in favor of the players, of course. The good news is that in this business reputation is everything and this led to exclusion from the market of many companies, in whose impartiality exist even small doubts! To get to this point, where the entire market for independent audit and certification of the online gambling industry is dominated by just a few names among which stand out clearly those of eCommerce and Online Gaming Regulation and Assurance (eCOGRA), Interactive Gaming Council (IGC) , Gambling Commission (GC), Gaming Laboratories International (GLI) and iTech Labs. Let me tell you now a little bit more about each one of them. eCOGRA – eCOGRA, which stands for e-Commerce and Online Gaming Regulation and Assurance, is a non-profit organisation based in the United Kingdom. It was found on April 14, 2003 by two of the leading companies, involved in the online gambling – Microgaming Software Systems Ltd and Virtual Holdings Ltd, owner of the famous Casino-on-Net and 888 in a later stage. eCOGRA was a huge success almost from the start, but no one was even dreaming that it will become not only the best in its field but almost a legendary institution! Nowadays, being certified by eCOGRA is a must for every reputable online operator and gambling software provider, but it’s still only a dream for the majority of the online casinos, due to the highest possible standards required! But that’s not all – thousands and thousands of players get a precious help by this organization each year! Personally, when I see the eCOGRA logo on any casino website, that’s more than enough to know that the operator is honest and trustworthy. International Gambling Council – IGC was originally found in 1996 in the United States but move to Vancouver, Canada in March, 2000. It is a non – profit organization, established to provide a forum for interested parties to address issues and advance common interests in the global interactive gaming industry, to establish fair and responsible trade guidelines and practices that enhance consumer confidence in interactive gaming products and services, and to serve as the industry’s public policy advocate and information clearinghouse. Today IGC has become a synonym of trust and respect, when talking about gambling certification! Gambling Commission – The UK Gambling Commission was established under the Gambling Act 2005 and assumed full powers in 2007, regulating various gambling activities, such as bingo, casinos, slot machines, etc. The Commission's stated aims are "to keep crime out of gambling, to ensure that gambling is conducted fairly and openly, and to protect children and vulnerable people". The Commission is a non-departmental public body and issues licenses to gambling operators, can levy fines and revoke licenses, and is tasked with investigating and prosecuting illegal gambling. Gaming Laboratories International – GLI provides gaming devices and systems testing worldwide. With 13 offices working with more than 450 jurisdictions, GLI also serves as an independent consultant to governments on the development of rules and regulations and technical specifications relating to casino gaming. GLI also provides complete independent testing and certification services for all types of gaming systems and equipment, including gaming devices in casinos, protocol analysis and certification, amusement games, bingo and keno devices, progressive systems/signs, tote systems at pari-mutuel facilities, and many others. iTech Labs – Originally founded back in 2000, the company is dealing with testing online gambling systems. Their clients include some of the largest in the online gaming industry. Integrity, accountability and a commitment to protect player's interests are their guiding principles. iTech Labs consultants have tested and certified all types of games on a wide range of online gaming platforms during past 12+ years and the staff has been at the forefront of development of Australian Internet gaming standards, now used in various forms by regulators worldwide. Now let’s see a few questions and answers, so that all of you get the whole picture. Q: My casino is powered by one of the biggest gambling platforms, but did not list even a single certificate on its website. Is it safe to play there? A: Perhaps it could be a safe place after all, but more often the lack of any certificate for quality is simply a sign of future troubles and lots of nerves, when the withdrawal time has come! My experience with such type of casinos is categorical – less certificates always mean more trouble and vice versa, so take your notes folks! Usually, I always trust to online casinos, owing an eCOGRA or TST certificate and never have been disappointed so far. Q: My casino claims to owe one or few certificates and even listed them on its website, but none of the links work? Is it safe to play there? A: This is an old advertising trick, which unfortunately has spread widely across many online casinos recently. Although it might be just some kind of a mistake – perhaps the casino IT department has forgotten to make the rights links?! In such cases there’s only one solution. If you want to be sure that no one is playing you fool, than simply ask the support to send you a link, or an e-mail, which proves for the aforementioned certificates! If they send you the requested proves, that’s cool, if not – run from that casino as fast as you can! Q: Although my casino owes some quality certificates, I got a problem with it. Can I submit an official complaint to one or more of the organizations issued those certificates? A: Yes, you can! You have the right to bother the issuing organization about any matters, which you consider is not complying with the listed certificates. But let me tell you something straight! Dealing with this kind of serious organizations, like the aforementioned ones is not a joke at all, my dear friends! You are supposed to provide your complaint with very solid arguments and a complete discretion, otherwise you risk to be ignored from the very beginning! I have used this option only once a few years ago, when I submit a complaint to eCOGRA from a Microgaming powered casino, claiming its RNG (Random Number Generator) was faulty. Frankly speaking, I lost, although I was quite confident in my point of view (backed with some proofs, of course)! Simply the guys from eCOGRA literally smashed me down with real logs from the Microgaming servers, making me look like a fool! Anyway, if you think you are right, never surrender or give up! But you should also know when to say a simple “Sorry, guys, I was wrong!” APPENDIX A – List of current licensing jurisdictions Africa – Comoros, Mauritius, Seychelles, Tanzania; Australia – Australia, New Zealand; Asia – Hong Kong (China), Macau (China), Maharashtra State (India), Hutt River Province, Nepal. Norfolk Island, Philippines, Solomon Islands, South Korea, Taiwan, Vanuatu, Vietnam; Caribbean – Antigua and Barbuda, Dominican Republic, Grenada, Jamaica, Curacao (Netherland Antilles), St Kitts and Nevis, St Vincent, Virgin Islands Europe – Alderney, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Island, Ireland, Isle of Man, Latvia, Liechtenstein, Luxemburg, Malta, Monaco, Norway, Russia, Serbia, Spain, Slovenia, Sweden, Switzerland, Netherlands, UK; Mediterranean - Cyprus, Israel; Americas – Belize, Nicaragua, Costa Rica, Panama, Canada, Kahnawake (Canada), some US States – New Jersey, Nevada, Oregon, California, Louisiana, Washington, Argentina, Colombia, Venezuela, Chile, Brazil; APPENDIX B – List of current gambling watchdog organizations and labs eCommerce and Online Gaming Regulation and Assurance - eCOGRA Interactive Gaming Coucil - IGC The Gambling Commission Online Players Association Gambling Supervision Commission SafeBet The Offshore Gaming Association Gaming Laboratories International - GLI iTech Labs

It's called Free Prize Casino....It doesn't look like there's many games only blackjack, craps, and roulette. But they claim to give away gift cards to winners. Seems too good to be true. I'm always afraid of giving information over the internet but I don't think they are asking for much. What really interests me is they have tournaments where you play against other players. Can someone from this forum check it out for me? and let me know. Thanks! also I tried to post a screen shot of their home page but i couldn't figure out.

Crazy Luck Several reveiws found after the fact. They dont pay. Just give you the run around. DONT EVER GAMBLE There

Hi folks! A few weeks ago I've decided to do something new, interesting and helpful, let's hope! And here we go - a brand new table, which I called AskGamblers.com Top 50 Quick Check List! It took me a lot of time, I sent and received dozens of e-mails, spent a few hours across numerous live chats, but finally got all the information! Now let me tell you the reasons for creating that sort of table and for spending such a huge amount of time in something like this! Maybe most of you have already noticed that in the last year or so too many online casinos obtained some sort of bad reputation, if not even worse. So, in times like this, in my opinion, it's a good idea to pay some tribute and respect to those casinos, which have managed to remain honest, trustworthy and loyal to their customers, despite all sort of economic and financial crisis, despite of the fierce competition for every single player and despite of the burning desire, every single business company has, to increase the profits more and more and more, sometimes on their customers expence! Another reason to do this list, is to save you time, while looking for all these small, but very important details, like whether a casino give you the ability to flush your withdrawal or not, is your welcome bonus cashable or not, how long the pending period lasts and so on - my personal experience tells me that, all these details are crucial for your success and in an online casino most of the time, but are hard to find or not so easy to discover at least! And finally, it will be just perfect if some of the checks in the table, like pending periods and flushing for example, become more and more popular and important to check, not only among players, but among the casinos too, because, to be honest, there's still much to be desired from most of their websites, regarding this sort of key information! I was stunned, while making all the necessary researches for the table, from the fact, that most of the casino's support representatives were totally unaware of what a "to flush a withdrawal" means? At least half of the checked 50 websites were quite laconic in stating their pending periods in a clear and visible way... Well, it's not an easy task to be perfect, but this is what are players like us for, right? To keep pushing and bothering the best with constant, irritating remarks, like "Hey, why don't you do that...", ""Why, don't you do that..." Attention to US players! Although there is not even a single casino among all the 50 in the list, which accepts players from the United States, I leave that column intentionally! Let all the members see, how cruel and totally unfare is to all US players, to be banned from most of the major and trustfull casinos and software platforms! As a compensation to all of them, I'm planning to make a similar table, dedicated to all decent casinos, accepting US customers! Now, I'm leaving you to take a look at the table! And please, do not be harsh with me, if you notice some inaccuracies - I'm just a man, standing in front of the members, asking them to like me... Oh, come on man, wasn't that a cue from a movie?!! (Tip: watch the movie "Notting Hill") So, here is the table: And here's the link to google docs in the original excel format for your convinience: https://docs.google....RVBwWllmcUlJd2s Your turn now!

Only really started using this site after experiencing RTG casinos. The support and help on here has been great, but i just wanted to start this thread to express my opinion. After some years of playing on online casinos, I have to say that microgaming are by far the best out there. Ive recently had experience of RTG and I will never return as looking at the complaints listed and the experience ive had recently, its not worth the risk. Im a member of many microgaming casinos and basically won more than ive deposited with some big wins and ive never ever had a problem with withdrawals, always within a 5 day timescale and if I had to reccomend any it would be golden lounge, 32 red and ladbrokes. Pay out times are fast and regular bonuses on 32 red and golden lounge. For the other brands ive had a go but find their range of games limited, unless someone can recomend a casino for me to try!!!

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As I turn back in my memories, cannot remeber of having found a single place, where a regular gambler can actually find complete and consistent information on how exactly to defend his rights in any conflict with the online casino in which he/she plays! Everything I found was either too fragmented and unclear, or too short and concise! I am fully aware of the fact that such moments are extremely sensitive, but I also think that a player deserves the best! So I decided to sit down and share my personal experiences on the issue, moreover, unfortunately, in the recent months I had such battles on several occasions! And the most important is that I won every one of them! But how, you will maybe ask? Well, that's what we'll talk about in this practical guide! And so, sooner or later, everyone who practices online gambling reaches a certain point, when he/she considers that his/hers rights and interests are infringed upon by a casino! In no case is necessarily a casino, you have a problem to be some kind of “rogue” or “scam” – it is entirely possible to get into a conflict situation even with the best in the industry! So, what can be these bottlenecks about? Bonuses, promotions and everything connected with them, like wagering requirements, deadlines, eligibility, possible capabilities for cashing out, so called "bonus abuse" and others; Deposits and withdrawals and everything connected with them, like refusing or delaying payment of the amounts, timing, feasibility and others; Problems with the casino support; Problems with the casino software platform; Any other situations in which there is a disagreement between the casino, on the one hand and the client from the another. Well, let's imagine that unfortunately you find yourself in such a conflict situation! At such moments it is extremely important that you are fully aware with both rights and obligations, you have accepted voluntary, upon the registration on any online casino! So, you are completely sure that you have no guilt and believe that your casino concerns with you cheating! How to act to protect your rights? Try to remain calm and keep your mind cool no matter how much money, nerves and emotions are involved! If you can prevent yourself from being impulsive and from making thoughtless actions, I guarantee, you will win the battle in 90% of the cases! But if afford to be rude, disrespectful or even worse - to insult the representatives of the casino, which argue with, I'm afraid that your chances of success decrease dramatically! Every single word can and will be used against you, so very be carefully and think twice what and who you're talking! Again, do your best and behave yourself calm and with good manner to people on the other end - in most cases they are exposed to even more stress and tension by yourself! Do not rush to publicize the problem, no matter how serious the situation really is! All casinos are very sensitive on this matter and if you make them to understand that you are discreet and give them another chance to correct what you consider is unjust, I am convinced that your chances of success increase significantly! Moreover - in the majority of the cases in which you will rely on outside help, you will notice that maintaining confidentiality is an explicit condition to get such! Prior to interfere with anyone else in your problem, do try to resolve the case by your own! Try to get in touch with someone from the casino management team and explain everything clearly, accurately and honestly and if possible, support your thesis with all the proves you have like e-mails, chat transcriptions, bank statements, screenshots and etc. Try to show a strong and unshakable determination to seek for your rights – it will make the casino manager to take you seriously and do everything he can to solve the case! If you succeed – great, but if you do not - calm, the battle is just beginning! Here now is just the right time when you should seek for a help from outside! Generally you have two options - to contact any of the official organizations that deal with licensing and regulation of online casinos or ask for help from any of the numerous websites and portals, dedicated to online gambling. Please note the fact, that no matter of the options you choose, you will be asked to cooperate fully, honestly and fairly when presenting the facts and circumstances that led to this conflict, and to respect for confidentiality and discretion! Do not try to cheating by saving important facts or events - sooner or later everything becomes crystal clear and if it turns out that you were not honest and trustworthy in sharing the problem, I can say that the only loser will be you with one hundred percent certainty! I recommend that you first seek help from someone of the largest and most reputable websites and portals, dedicated to the lovers of online gambling! I guarantee that you will be pleasantly surprised by just how much the people there can help! A great example of such gaming portal is AskGamblers.com, offering to its members a unique complaint system, through which you are given the opportunity to resolve any kind of issues, by the mediation of the AskGamblers team completely for free! All you are required to do is to present your problem clearly, accurately and fairly and to read carefully the terms and conditions for publication of such a complaint! Typically, such complaints are resolved within a week or two, but may take longer, so be patient and let the people who deal with your case calmly to do their job! Be absolutely sure they will do everything that is possible to help and provided that it does not cost you a penny, I think it deserves respect! If, despite everything you've done so far, the problem is still on the table and you remain absolutely convinced that your position in this case is correct, then I'm afraid it's time to interfere with the heavy artillery! And these are just the official, in many cases even controlled by the government, organizations which issued the license, thanks to which, a casino, you have a problem with, is operating! Absolutely all online casinos have such a license! So what you need to do is look for which of them has issued the license, by which operates your casino. Usually this kind of information is marked visibly on the website of the casino and should not hinder you much finding it. So you found the name of the organization, it is time for the next step - contacting and filing a formal complaint! This is the most serious action you can take against a casino and, therefore, you are expected to approach with a maximum dose of integrity and responsibility when describing the details of your problem! Try to be short, clear and precise! Express clearly and unambiguously your claims, try not to make unnecessary emotional comments and in no case allow yourself to insult! If you have an opportunity to present evidence, than do it - saving any effort on your part of the job, reduces the chances of success, so do not be lazy at the very crucial moment! Do not give publicity to the fact that you filed a formal complaint, until the investigation has ended - otherwise you risk your complaint being terminated immediately! Be patient, because the official procedures take longer time to finish! It usually takes at least 6 to 8 weeks, but can last up to 6 months! I know it's awfully hard to wait for such a long time, but these are the rules of the game, so they must be observed! Here I will try to list some of the major players in the licensing market worldwide, as well as to provide you with their Internet addresses, where you can ask for assistance from them! Alderney Gambling Control Commission www.gamblingcontrol.org Antigua and Barbuda Directorate of Offshore Gaming www.antiguagaming.gov.ag Costa Rica Commerce, Industry and Economy Ministry www.meic.go.cr Gibraltar Ministry of Finance Gambling Division http://www.gibraltar.gov.gi/remotegambling Malta Lotteries and Gaming Authority www.lga.org.mt United Kingdom Gambling Commission www.gamblingcommission.gov.uk Isle of Man Gambling Supervision www.gov.im/gambling Cyprus Ministry of Finance www.mof.gov.cy Kahnawake Gaming Commission www.gamingcommission.ca Curacao Internet Gaming Association /Netherland Antilles/ www.ciga.an Panama Ministry of Economy and Finance www.mef.gob.pa/Portal/Dir-Junta.html Other useful links: Central Dispute System - for all players using Real Time Gaming software eCOGRA Dispute Form - for all players in any casino, certified by this organization Well, basically this is the most successful model, I have always tried to stick to when solving my casino problems and issues, no matter of the name and reputation of the casino! In fact, for all those nearly four years, in which I deal with online gambling, I have fought such battles only 9-10 times, but I am extremely proud of the fact that I have not lost any of them! Anyway, each case is different and has its own specifics, so a universal recipe for success is not yet invented! But I can help you with tips on how to choose an online casino so as to limit the unpleasant emotions to a bare minimum! Be brave but never unreasonable! And remember that here, in AskGamblers.com, you will always be able to find someone to help you! ValDes

Ok, dear ladies and gents! I was always so curious what kind of a casino gambling platform other players actually prefer! So, finally got the courage to ask and now I am anxious to hear your opinions! But first, let me share my preferences! WIthout any doubt my number one is ... Microgaming! Actually, in the last couple of years I fell in such a deep love with MGS, that now it is a constant part of my uneasy naps! Although my biggest wins so far are not connected with Microgaming, this is the platform, which I respect and trust most! Why? - unbelievable diversity of games and slots; maybe half of the most popular slots last years are MGS, including but not limited to Thunderstruck II, Lord Of The RIngs, Immortal Romance and many many more! - when was the last time when you heard of a rogue casino, powered by Microgaming? - fair and honest odds, guaranteed by the most truthful certificates in the world of online gambling like eCOGRA for example! - top-notch security for your personal data and money, including 128 bit SSL and live chat with highest possible security standards! - one of the biggest available progressive jackpots in the industry nowadays! - super achievable bonuses, always cashable and with wagering requirements as low as only 30 times the value of the bonus! I am also a hge fan of Playtech (unfortunately only two casinos, powered by it accepts Bulgarians), Cryptologic (my biggest win so far was the Marvel Hero Jackpot, won while playing Fantastic Four slot with bet of only 0.25$ ) and Net ENtertainment (I can play Gonzo's Quest slot forever, I simply adore this game)! Now it is your turn, friends! Let's wag the dog!!!