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  1. Long time lurker, first time poster. I signed up at JackpotCity and at the time of withdrawal, they changed my withdrawal method from card to neteller. I personally prefer to get my money to the same method I used to deposit. But wanted to know from forum members here- is there a reason you would choose to withdraw from a different method to the one you deposited in?
  2. I am fully disappointed and frustrated with this company They removed my winnings 464€ without acceptable reason I wins one bonus with rollover 150,00 and with maximum winnings limited in 100€ Then I done bets using the bonus (prove evidence here in attachments files) and ended the rollover with 119,56 as proved in this image of prove evidence Then, after this moment of rollover ended, all bets I done (thousands of bets for long days of last weeks) was done using deposit funds, bonus deposit funds (other bonus) and real money I then have now 522,56€. I asked a withdraw and when the finance team was remove that extra 19,56 (because with the bonus I wins 119,56 but the maximum is 100,00) then this team wrong and removed 464€ I am being stoled by Tipbet, I am fully disappointed and frustrated with it. I have all print screen of my thousands bets done for long days there. And the prove evidence of page bonus (prove evidence here in attachments files) proving they would must to remove only 19,56 I think they are promesing bonuses only for to lie, offers liers without to honour if the customer to win and end the hard rollover with some profit, only as strategy of marketing I think, then, Tipbet is scam company. I am unhappy with this and resolved to public for millions of peoples in all world here in this forum, as alert of scam company
  3. Evening all So I've just come across a casino and upon checking its terms found the minimum withdrawal amount is a massive 250 EUR!!! I honestly think this is the highest I've ever seen a minmum amount and there's absolutely no chance I'd play here. The minimum amount for me has to be £20 or less anything over that and I'm afraid I just won't play there. Just wondering if you guys have your own limits too?
  4. Hi, I have recently made a withdrawal from my Dunder account to which they wanted ID documents to verify my identity, it seems on sign up I entered the wrong date of birth (17th instead of 25th) will this affect me verifying my account? I have contacted support to which they stated they have added a note on my account saying it was a mistake. Has anyone done this before? Will this be an issue? Thank you
  5. Hey there, i made a payout at videoslots.com today and i couldnt choose between different bank transfer options. I had good experience with trustly (instant on bank account even weekends and nighttimes) but as I asked the customer support they used "Entercash" to proceed my withdrawal. So my question to you is: Does anybody has experience with them? Do they also proceed transactions on weekends? How long did it take for you? Im looking forward to your answers. Best regards, Obama
  6. So, up until now me and the other half haven't really had any issues when it comes to withdrawing under all the new regulations the UK have set. None of us play as much as we used to anymore due to other committments but still have been lucky to withdraw now and again. Until now ... This is the other halfs withdrawal pending at LeoVegas - a casino none of us have ever had a problem with in the past. Now he is trying to withdraw and they've asked for a million things! Or at least it feels like, none of which are an issue getting really it's just the inconvenince of it all. They now need: 1. Pictures of all bank cards May impose an issue if some have expired or been updated 2. Proof of address 3. Pictures of bamk statements This is on top of the original verifcation documents which have already gone through. I just hope this doesn't result in a complaint
  7. [Posting on behalf of my partner] So...He's recently made a withdrawal and it's probably been over a year now since he's withdrew there so he deposited using a new card. Once he requested a withdrawal BETAT then requested that he verify the two other, old, cards he had on his account, even the one he's never used to deposit. The problem here is that he no longer has those cards, both are old cards which have been replaced. Anyway, I think he's managed to finally overcome that obstacle as BETAT finally got their head around the fact he doesn't have the cards!! Now he's having an issue with his current card. The picture he sent they wouldn't accept because he didn't cover the middle numbers of the card! So I've resent the picture for him and we're awaiting the next reply. My main point in posting this though is this is not the first time we've experienced problems with old cards! I just don't know why some casinos are persistent in verifying cards that don't even exist any more. Anyone else had any similar problems?
  8. Hello AskGamblers-Forum-Members, I´m a bit frustrated at the moment. I´m totally new to this Forum and first of all I have to apologize for my bad english. I just saw that my withdrawal at Mrringo got refused and the Live-Support isn´t online yet, so i saw in Google that some other People posted a similar problem with Mrringo here. I did my first deposit of 100€ on 10.11.2016 on Mrringo and lost them... 11 Days ago I´ve got an Email with a 100% Bonus up to 200€. I decided to give them another try and deposited 200€. In the Email it says, that I have to wager the Bonus 10x on min. 2,0 odds in Sportsbet. Now I have wagered the Bonus atleast min. 10x and did a total of 36 Bets. 2 of the Bets had Odds under 2,0 (1,8 / 1,9). After the wagering was fully done, i had ~1000€ and I liked to play some Casino Slots with the good profit before I do a withdrawal. In the Slots I was a bit unlucky and dropped to 359,77€ and decided to do a withdrawal. Now I have got an Email, that ALL my money got refused cause I placed on sportbet Odds under 2,0. I´m now asking me, why this is a reason to refuse ALL of my money. I mean i even did the wagering requirements without the 2 bets under 2,0 Odds. Futhermore there is no Info in the Email that I´m not even allowed to bet under 2,0 Odds. It just says for me that bets under 2,0 won´t count for the wagering requirements. I can understand when bets under 2,0 don´t count for the wagering Requirement, but that can´t be a reason to refuse the money. I mean in the AGB´s of Mrringo it says, that it is a Bonus Violation when you bet on Odds under 1,8 (what i was not even doing), but I think it´s not really fair to hold the Customer in uncertainty like this. For me it´s not even Right binding to give such rules in the AGB´s, it´s like to say when you deposit between 10-15 o´clock, we have the right to refuse all your money. ^^ It really sounds offending against Mrringo, but I don´t really want to prejudice them... thats why I´m trying to get some help or experiences with this, but hopefully the Live-Chat will help me tomorrow. Thank you in advance!
  9. I already write a review about SlotsMillion, you know, the first virtual reality online casino evah! They have 1981 games from over 20 gaming providers, that's a bunch of gaming providers. Well, in my review I said that their withdrawal time frame was too long in my opinion. Last friday I made a small deposit there to check their latest slots or slots that other casinos do not have. To my surprise I got lucky, that happened quite often when I make a small deposit. So that evening I requested a withdrawal and since the finance department doesn't work on weekends I had no other choice than to wait till monday (today). Guess what? It's still pending...pending and pending. Call me impatient but they can't be that busy with right? I refused to cancel my withdrawal and therefore I locked it so I cannot reverse it. SnailMillions, my grandma walks faster than you work!
  10. Most of you already know about what happened to me a couple of years ago (for our newer members, money got stolen out my account, Skrill handed it terribly, eventually got the money back which they even failed to tell me was in my account - long story short) since that my trust with Skrill has been, well basically there hasn't been any there. Gradually over the last year I'd say I've taken baby steps to start using them again. Customer support has and always will be terrible and that is my major concern and until someone proves me wrong with their customer support I will always doubt them. However I am the first person to say when someone does well... I did transfer some money from my Skrill to my bank and I couldn't believe it when the money reached my bank in about 4-5 hours!! When I was back using Skrill full time withdrawals sometimes took up to 3 days. So, with their now fast withdrawal times it begs my original question - Can I trust Skrill again? Thoughts please guys? Any experience in the last two years with them would be great for me to hear good and bad. At the moment I fund my casino playing with my card and I've missed using Skrill BUT I will only go back to them if I feel I can 100% trust them with my money again.
  11. Hello, fellow gamblers! I played on Nordicbet casino and managed to win 5400 euros. This was my first time playing on this casino. I made withdrawal, and sent documents. Day after this I decided to quit my Betsson account due to gambling addiction. After this, I saw that my Nordicbet account was closed too (same concern) How do casinos usually act on cases like this, should I be worried that I won't get my money? I asked it on the chat, they told me to wait and that they are processing my withdrawal. (Today received mystery 200e on my bank account via Trustly, I have no idea where did it come from. I had no other withdrawals on other casinoes.)
  12. Hi friends! Inspired by a bunch of naughty boys in this thread, I decided to start this one! Let's share the experience and all around our last withdrawal, so that everyone can take benefits from the positive or negative emotions we had!
  13. Went onto pkr casino, deposited £380. Was given a £300 welcome bonus. Was playing for about a week. Got it up to over £6000. Even got a email congratulating me on my winnings. Withdrew £6000, after a week waiting for a email saying I breached there terms and conditions. Dear Alan, We have generated a support ticket to help us track your inquiry. Your ticket code is LTK111530196245557X. Please use this code in any further communication. This is Keith from the Security Team at PKR. We are contacting you regarding your recent play at our casino after accepting the casino welcome bonus and terms. We note that your play sessions were seeded or funded by bonus money play, as with many other operators there are rules surrounding the use of bonus money play, either by way of the games it can be used on or the rules around staking patterns. The PKR Casino Welcome Bonus includes the below terms, which you have breached by placing bets of a higher value than permitted. 16.The maximum stake or bet allowed until the wagering requirements of the Welcome Bonus Offer are met is €10 (or currency equivalent) or 20% of the deposited amount per spin, whichever is the lower. PKR reserves the right to void any Welcome Bonus Offer and any associated winnings where this term is breached. As such, and in accordance with the Terms and Conditions we have taken the action outlined above and have removed any winnings from your account leaving you with your original deposited funds of £380 which you are welcome to use as you wish at PKR ensuring that you stick to the terms and conditions. Your loyalty level and points have also been reset. Also as a gesture of goodwill, we have replaced your welcome bonus you lost as a result of your actions, we have therefore refunded your bonus balance with £300 which has the same terms & conditions as your original welcome bonus. If you would prefer not to have this bonus please contact us to have this removed from your account before placing any real money wagers. Should you have any query or questions about this, please do not hesitate to contact us at any time. Sincerely, Keith PKR Security Team
  14. Hi everyone, I came across another great news and it is related to William Hill Casino. Here is the deal .. William Hill signed another agreement with Mastercard which will allow them to offer never seen before pre paid MasterCard for their casino members. The news was announced on 24 june 2015. This will be Priority Access Card and this unique pre paid card will give instant access to the customers to their William Hill casino funds and makes them instantly usable. This idea already won the prize for Innovation of the Year at the eGaming review marketing and Innovation awards , the previous week. The thought behind this implementation is to help players stacked waiting three to five working days before being able to spend their winnings. William Hill recognized this problem and decided to sort it out. One lucky VIP player already won this prize and will be the first one to receive his pre paid MasterCard. In the following weeks this story should go live and players will have the pleasure to access their fund the seconds after the bet has been settled. Another 100.000 frequent playes can expect to receive the card before the start of the football domestic season.. Congrats William Hill!
  15. Ok, let's talk cash outs and the time they are processed in... Lol and verification of an account I seriously don't get how some casinos can have you verified and funds received in under 10 minutes, yet there's still casinos making you wait up to 72 hours before they pay you! Why? Why can't they get with the times and make their cash out process quicker? Heck even a max of 12 hours would still be pretty awesome! I refuse to play at places that have pending periods and take over 12 hours to pay you. (Seriously don't even get me starte on a pending period hahaha) If all casinos stepped their game up it would be fantastic I reckon! There's nothing more disappointing then stumbling across a casino that ticks all your boxes but then when you read their verification and cash out procedures take a week it's like nope no thanks! I also hate lazy casinos. I almost always send my verification through just after I sign up so it's done and dusted lol. But I went and checked out a casino that I signed up to about say 2-3 months ago, clicked on my documents I uploaded and guess what? THEY ARE STILL AWAITING APPROVAL!!! Like come on! This is a casino that boasts about having super fast payouts too. Don't see how that can happen when they can't even verify someone's documents lol. Sorry I'm starting to ramble now hahaha. I'm just annoyed because yesterday I was going through a couple reviews etc on a few different casinos and then got one mixed up with another that paid out quick and I won $1100 so have to wait 2 days to be paid lol, althlugh I have read in posts here that some people have been paid fairly quick with the place I cashed out from. So we will see lol. Up to 14 or so hours now lol but other than that I did quite enjoy my experience at this casino anyway
  16. Have made first withdrawal from Casumo who have cancelled the withdrawal (no doubt hoping I lose it) and asking for ID which I can just about accept. I have sent a copy of my card and utility bill but they also want passport or driving licence which I have neither. When I emailed them I was told 'you have won enough to buy some new ID' what sort of response is that? And what is the solution? You don't just buy a driving licence or passport, I don't want or need either of those. Any ideas where to go from here?
  17. I made 2 withdrawals to my visa debit card within a few hours. Both were for £1800 and were processed the next day by the casino. The following day, one withdrawal appeared in my bank account, but the other didn't. I left it a couple of days but nothing, so I emailed casino. They told me to wait 4 days as it could take this long. I waited, but still no money so emailed them again, they asked for all the details, which I had already given them, but I sent them again. Heard nothing. Spoke to my bank who said they could nothing as nothing had ever arrived, so I went into casino live chat and went through it all again. They said they would need to get APN? Number from their bank. Heard no more. So emailed again and was asked to send screen shot of my bank account statement. Not happy about this but did it. Still nothing. On other posts you have stated that the recipient would need to get their bank to chase up missing payment, my bank says not them. Can anyone clear this up for me? Is it me or casino who need to get this money traced? I fear I'll never see it now, as it will either be kept by someone else who got it by mistake or returned to casino, who I don't have much faith in to return it to me.
  18. Hi, I recently joined panther casino. I deposited and won some money. I withdrew it and got an email saying it would be processed between 24-48 hours. I voluntarily sent off my ID in email, as I know how the withdraws work. This was nearly 48 hours ago. I have not had any emails from them, their contact telephone number does not work. It rings once then goes to voicemail, and they have no other methods of contact. Me being silly didn't check their license, but it's from Costa Rica. This has sent alarm bells ringing! Has anyone actually been paid their winnings from this site? I want to get some feedback before the 48 hours is up and I make a complaint.
  19. Okay so today I spotted this golden nugget in my e-mail and felt it was worth a share.... admittedly it came from what I assume is an affiliate and not Neteller directly, however surely everybody knows this statement could not be further from the truth? I can count the number of casinos that process Neteller withdrawal requests instantly on one hand!
  20. Do most of the people who withdraw actually get THEIR MONEY. I keeping reading bad stuff on the Internet, but I suppose that with big bookmakers, you get paid no? Thanks!
  21. Anyone played here ? It all looks fine until you try to withdraw... Trustly withdraw button is not even a button.. Bank transfer gives you sys:error .. I think this casino is really ready to take your money if you deposit but when it comes to withdrawals their site is not even ready to make that happen. Continue button on trustly withdrawal when you inspect site is not leading anywhere.
  22. Okay so ..., I had 25 free spins at BGO Casino on Secrets of Atlantis. Won £4.20. Changed to Jack and the Beanstalk and got up to £25, changed to Starburst to smash the wagering (only £142). Played @ 40p a spin and Starburst did not let me down! I very quickly raised my balance to almost £90 - it was a very good day on Starburst. Finished wagering now at just under £80. But here is my dilemma. Do I withdraw or keep trying for more? Usually I would play some more and see how it goes but I have a rather sizeable withdrawal waiting at another casino which I also got from some free spins, I can't give details yet until the money is in my bank, I don't like to jinx it. But this £80 will bring my winnings to over £700 so.....do I take the gamble and try for me or withdraw? What would you do guys? I don't like taking risks
  23. I keep a spreadsheet each year where I list almost all of the deposits I've made to on-line casino's and poker rooms and I include information about any bonuses I receive as well and how big the wagering requirement was etc, all the important details basically. You might expect that a higher bonus WR would inevitably have a direct correlation with a lower chance of making a withdrawal but that doesn't seem to be the case, especially when I play Dead or Alive with a bonus - if I hit a wildline or five scatters I'll almost certainly manage a withdrawal. I guess that's one of the reasons that game is becoming more and more rare to find available for bonus play So I'm wondering which games have been most successful for you in beating the bonus WR? NetEnt's "Koi Princess" has been my own game of choice just lately but I've been seeing that on a couple of prohibited games list this month too, so I'd be grateful for some suggestions!
  24. Hey Guys , Just thought I'd raise this I've been with Neteller for a while now and over the past year I've noticed a few things for one I know that they merged with Skrill I know about that and I would imagine with the merger there would be some improvements sadly not the case . 1. I've noticed Live Chat Support Completely Vanish when it comes to trouble shooting issues you now have to contact a number and with no Neteller phone support in New Zealand I now have to contact the Australian Support or the United Kingdom just to get somebody whom I can understand that doesn't speak broken english. (either that or wait for the delayed vip response) 2. All of a sudden there have been random security checks made I know a few members outside of myself who have been subject to having to send in extra verification for god knows what reason just to conduct business. 3. The Turnaround time for a vip callback is now a lengthy thing I requested a call on a particular day and two days later received an email asking if I still needed the call. I'm a bronze vip was a silver till the rules changed and I have to say standards have slipped a bit not happy Netty don't know whats up with you guys but I'm not impressed . -T
  25. As a medical professional I have been seeing many people who have lost their entire life savings while trying to win the millions on the internet. Thousands and thousands of dollars wagered. Sometimes they win, sometimes they lose. I have never wagered online before but curiosity got the best of me and I decided to write a paper concerning online gambling. In order to do so, I had to invest my own money to open up 10 different casino accounts exclusivley for slot gaming. My patients were facinated by these internet sites. I wanted to understand them better so I took the decision. I was never worried about addiction. I opened up 10 accounts over a 7 day period and deposited 1000 canadian dollars in each account. As a scientist, I actually see things in a different way than most people. Over a 20 day period, I read the term and conditions of every site. party casino 32 red win palace spin palace casino extra jackpot city unibet bodog 888 casino casino luck Let me start off by saying the following about all of these casinos, they all claim 97%+ payouts.... all certified by companies like ECOGRA who has still yet to return my calls Most are licenced in Malta, Gibratler or Curacao.....? and? it's the only way they can accept payment from processors. There a few licenced by the Khanawakee gaming commision. Cleary a fraudelant enterprise as history has shown you with absolute poker and ultimate bet and many others. Another thing that you all need to know, when you google, "on line casino no deposit bonus" or "best online casino".... or anything similar, be reminded, these sites could not care less about you. Everything on their site is to redirect you to a casino, believe me, they receive a lot of your losses. I even saw one place refering people claiming a bonus code that would give you 100 free spins.... whether they refer you or you go alone, you still get 100 free spins! It's called an affilited program. Back to these casino sites.... Party Casino, 32 Red, Unibet were by far the only compitent people to talk to. They actually explained everything prior to a deposit. All 3 were the same, Deposit 1000 and we will match your deposit but you will need to wager 60000 dollars in order to be able to cash out. Explained very well, so i did it. All 3 casinos let me reach 4000 dollars, by the time I had wagered less than half of the needed to be able to withdrawl, it was all gone. All 3 paid like crazy in the beginning. free spins galore. all at 9 dollars a spin. I had my secretary spinning, it really was funny to see! End result, there is no way these casinos are random. It is not possible. All 3 were being played at the same time, they all had the exact same pattern. They paid and then it all came down. Very obvious. Unibet actually let me finish the wagering requirement while I still had 4k in the account, When I asked for a cash out, They wanted proof of who I was. I sent it all over and believe it or not, I actually got 4k from them within 10 days. Now, Was that random spinning? they use the same platform as many others? micro gaming... who knows. The rest of the casinos are just a joke, especially win palace.... I deposited 1000 dollars and received 4000 in bonus money? Alarm bell went right off. A disgraceful attempt to misead people. 150000 wager requirement? Are you kidding me.... My poor secretary begged me to be alloowed to wager more than 10 dollars, I decided to agree after an hour. Once the wager went to 25 dollars a spin, the tide had turned, no more free spins, no more bonus, absolutely nothing. Within 30 minutes, the 7k was gone. They let us float knowing perfectly well that we could not cash out. Jackpot city, casino luck and spin palace have the micro gaming platform, but there is no way the spins are random. We kept hitting that mega moolah free spin for the 3 million dollar jack pot, never saw a payout out more than 11 dollars after a spin. Once we played for over an hour, the free spins and the jackpot trigger somehow vanished on all three sites? There is obviously a problem there. Bodog not only has a very crappy platform, they dont even let you win anything. 3 times 10 free spins paid us 0, yup. I was laughing so hard it made me cry. End result, I think people are so mislead and have this feeling of belonging to a fantasy life that they are willing to risk anything to get it. Take your hundred dollar bill and throw it in the garbage or deposit it online to gamble, it is the exact same thing folks. These on line gaming sites are not random in any sense of the word. They feed of your weakness and slowly make you die inside. I wish I hade more time to tell you more about my research, Alot more things went on while the accounts were open. Many calls, many times they called me, especially 888 casino, at one point I told the lady that shewould be better off begging on the streets. 888 Casino is not there to offer gaming, they are there to offer free bonuses that you can not cash out anyway? Just a bad business practice in every sense of the word. You want to gamble? You want to have fun.... Take some change with you and goto your nearest casino.... have a drink, relax.... I can pretty much assure you that even if you win 10k online while playing slots, very rare, you will just end up losing it right back. Avoid if you can, seek professional help if need be. It is never too late... Dr Jimmy V. Forest Hill, Ontario God bless
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