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cocopop3011

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Everything posted by cocopop3011

  1. @brassnuts just so we know where we are at with this, the last thing they did ask you for, did you say you did end up sending it? Or you can’t get it to send? Sorry, re-jog my memory. Or is it a case of you’re just not wanting to send it because you’ve already sent them so much?
  2. I think probably just attaching screenshots won’t give them a clear explanation as to what’s going on, yes they can see what’s being asked, but we’ve spoken a lot about this topic and that really should be included. Don’t forget they’ve never heard about this case before so a better written explanation from you would have been better, even adding screenshots from this topic.
  3. I shouldn’t really but if it helps you all find some casinos and bonuses I will because I need to hold my reputation for the best admin forum ever Its Pragmatic Play.
  4. Did you explain your complaint properly? I can’t see it to see what you wrote. Did you explain that the casino is clearly stalling and they’ve already submitted more than enough? I’ll see if I can access your complaint tomorrow, but I can’t change their decision I’m afraid. Only if you didn’t properly explain what had gone on. If you still have what you wrote, please post it here.
  5. Pictures might makes sense to you because you’re from Belgium I’m not which is why I asked you to explain yourself in words! If you can’t have a conversation without losing your temper every time then yes, maybe it is best that you log out. I already stated above that I will forward your suggestions, you know I cannot do this until next week, and I’ve already explained there is no one in the office for me to talk to at the moment, I was merely trying to gather information from you to back up your suggestion when I forward it but if you can’t act like a grown up then feel free to log out. I can’t go to the team with a picture you’ve sent me I have to back it up.
  6. Moved your topic because you failed to actually explain yourself properly! Please do not try to patronise me. On a quick google search of Tsars using a VPN I can browse and create an account there. (Not through AskGamblers) Nothing to suggest it is restricted for Belgium players.
  7. @jan duchau Nevertheless, I will forward it to our casino review department for checking
  8. As per the casino
  9. No where in your first post did you write this. If you are making a suggest an edit like this, then I can keep it on the original topic - but you need to make it clear that this is the edit which you did not do originally. I'll check the casinos terms and conditions to see if this is listed as a restricted country.
  10. Hey, you are entitled to your opinion, and like I mentioned I will be voicing my concerns regarding the whole thing this year. What I can promise you is that AG is not in collaboration with Smokeace and we do not favour this casino or any casino over others. However, I can see why it looks this way which is why I am happy to above me and express the concerns around it this year.
  11. Because I don't want a community where everyone is cursing there's no need to. You can express yourself without cursing. We've not allowed it in 10 years and that's not about to change
  12. They also stole everything from us. Just saying.
  13. Thanks Icy! It’s been a hard slog the last 10 years but things are definitely on the up! We’ve gone from 3 people entering contests to up to 15 people in a year! Who knows what we can achieve in the next 3 years!
  14. @jan duchau You are being reminded not to continue swearing in the forum please, there’s just no need for it!
  15. @jan duchau this does not belong in this topic so I will relocate it for you. Suggest an Edit is not for personal opinions of where you think we should rate casinos
  16. I must have missed out on the invite again dammit.
  17. I've checked and I don't have anything with the date on, I'll come back to you when I find out
  18. It looks like your complaint is still pending, so it is best that we wait to see if they respond before proceeding with any advice on this
  19. There are season holidays at the moment so we are on reduced staff I’m afriad. Please be patient.
  20. Oh I’m not sure actually, I’ll have to have a search, is it not on the main awards page?
  21. It’s not gotten ugly, we have this every year, casinos always offer these kind of incentives and we always end up with slower review timeframes, pretty standard and nothing new. ( this year just seems rather excessive than previous years) Im going to chat to them about paid reviews priority and nothing more And that’s the only reason why I will be speaking to the team It has massively effected us in the forum, but in future years, then I may have to suspend paid review contests during AG Awards period
  22. @Astaroth we do have a topic you can use for videos started by @Johnnygotthebone
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