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    ValDes

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    Everything posted by ValDes

    1. ValDes
      Hey there and welcome to AskGamblers. Wondering what's the status of your situation now, almost 10 days afterwards?
    2. ValDes
      Hey there and welcome to AskGamblers. Here you are! https://www.askgamblers.com/live-chat/yes
    3. ValDes
      And here we put an end to the August edition of our contest. Thank you for participating. Summaries will be announced within the next couple of days, stay tuned.
    4. ValDes
      Well, it's 2nd of September today, not one but two days ahead in the new month, but ... okay. ?
    5. ValDes
      Here's the end to the August edition of our contest. Thank you for participating. Summaries will be announced within the next couple of days, stay tuned.
    6. ValDes
      Errr, how come, dear Afo-san? ? Troubles at home or some new endevours on the horizon?
    7. ValDes
      Here's the end to the August edition of our contest. Thank you for participating. Summaries will be announced within the next couple of days, stay tuned.
    8. ValDes
      Rather quiet in here lately so time to add a doze of refreshment by announcing I'm officially off for a fortnight. Hey, no need to be sad, leaving in you Sharon's lovely and caring hands. ?Of course, always a PM away in case you need some urgent assistance.... And so, time to pick up my fishing rods and heads up towards some of the Bulgaria's most beautiful mountain lakes.
    9. ValDes
      Hey Mr P and thanks for reporting! Needless to say we took care accordingly.
    10. ValDes
      Hi there and welcome to AskGamblers. Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. Using AskGamblers Casino Complaints Service Let us know in case you need further assistance.
    11. ValDes
      Yeah, this is how it goes across pretty much all Direx casinos so you have to be careful not touching the spins until the welcome deposit + bonus are still in play.
    12. ValDes
      Of course we are facing the same problems as any other website out there offering a service similar to AGCCS where AskGamblers Complaints Team have been categorically denied by casino operators to provide any real proofs due to concerns regarding player's privacy/GDPR stuff. Most of them being UKGC licensed... Good thing is that as the world's most popular, successful and efficient online casino dispute mediation service, AGCCS could have really huge impact over an operator's reputation online, therefore most casino reps would comply eventually with our arguments that GDPR (or any other modern excuse used by casinos lately) is definitely NOT an obstacle in front of the normal complaints process here.
    13. ValDes
      Sorry to hear NJDGE haven't responded yet. Perhaps you should be more persistent then and keep the pressure on until they finally respond.
    14. ValDes
      Hey there again, I'm afraid you missed my previous post.
    15. ValDes
      Didn't paid much attention to this particular part to be honest cause it's non-sense anyway. No business could refuse their customer an available alley of resolving a dispute IF the customer decided to do so.
    16. ValDes
      Ouch, that sounds more like my history with Wild Swarm rather than playtime with a PNG slot game... ? In any case, I would advice to give The Sward And The Grail another shot in another casino and see if it's gonna work for you eventually. Personally, have plans to keep hammering this particular game on 1.00 bets and try for a mega hit in excess of 1000x...
    17. ValDes
      Spent a good 30 minutes reading and digging across UKGC's fortnight e-bulletin in the hope to find something new/more about how they intend to address RG related complaints with their new ADR policies and procedures... Found nothing
    18. ValDes
      I think you have been completely lost for Play'N Go ages ago. ?
    19. ValDes
      This was the third feature in a row, 2 at 1,00 and the big winner at 0.40... All features triggered in less than 250 spins.
    20. ValDes
      Hi there @Infinity and welcome to AskGamblers Forum. While I could understand your frustration considering the situation described in your opening post, you should keep in mind that proper investigation of such game glitches is usually a time consuming process and could take anywhere between a couple of weeks to couple of months. It's up to you of course to keep the pressure over the operator and insist on getting an adequate review and investigation of your case. In the meantime, strongly encourage you to visit State of New Jersey Gambling Control Commission's website and check yourself what they say about things like 'rigged games' for example - https://www.nj.gov/casinos/services/faq/index.html You may also wish to familiarize yourself with their complaints process - https://www.nj.gov/oag/ge/inquiriespatroncomplaints.html Hope the above helps.
    21. ValDes
      Hey there and welcome to AskGamblers Forum Spent the last couple of minutes browsing their website and noticed: - they are not licensed (or at least there's no such info on their website and Terms); - they are RTG casino; - their Live Chat support is available to registered customers only... No need to dig deeper to say this is the typical example of an absolute No No choice for a casino operator.
    22. ValDes
      And speaking about coincidences, first serious run on Play'N Go's The Sword And The Grail, soon after dropping the bet from 1.00 to 0.40... The good news is that I might have just found my next top PNG pick for the rest of the year.
    23. ValDes
      Indeed, the 117K ways spin often drops during bonus feature in Who Wants To Be Millionaire but the funny thing of course I never had a decent hit with this particular combination actually. Coincidence, have no doubts about that... ?
    24. ValDes
      Ha, though you knew about this already. Indeed, as soon as the required number of bees to trigger final round is achieved, all the subsequent bees will count for the next rounds. That's why after the trigger you have been forwarded to Level 4 directly.
    25. ValDes
      Hello there and welcome to AskGamblers. Unfortunately, your issue is obviously referring to sports betting and currently AGCCS /AskGamblers Casino Complaints Service/ is dealing only with casino related complaints. Still, as far as I can see the operator is MGA licensed which means you could file official complaint with them. Link here - https://www.mga.org.mt/support/online-gaming-support/ Good luck!
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