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    ValDes

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    Everything posted by ValDes

    1. ValDes
      @jjtorrez1, one last attempt... Please, instead of behaving like another victim of the world's most weird conspiracy, you'd better focus on providing facts, details and proofs that would support your AGCCS case. Which has already been rejected, TWRICE so far, due to lack of any serious info and proofs other than groundless accusations against the Operator. Thanks!
    2. ValDes
      Welcome then @mxpr54! Hope you will enjoy your time here.
    3. ValDes
      Hey there and welcome to the AskGamblers Forum Sorry to hear about your situation... Weird, not so common, but nothing unusual nor unheard must admit. Available alleys in front of you right now are: - stay calm, be patient and let the Operator review your inquiry and respond with 'their findings'. Once done and if not happy with the outcome you may proceed further complaining; - move forward with submitting complaint with them and/or their regulatory body (if licensed at all). Let us know in case you need further assistance and good luck!
    4. ValDes
      Guys, please, let's keep the friendly tone here. @jjtorrez1, let me repeat:
    5. ValDes
      So, you believe filing an AGCCS case then coming here and throwing unjustified accusations prior your case being even reviewed by the AskGamblers Complaint Team has anything to do with 'attacks' and/or 'being friends with the casino'? I'd rather describe it as something totally unfair - both towards the Operator AND our forum community. Strongly encourage you to refrain from further activity in that spirit and wait until your AGCCS case is being reviewed. Thanks.
    6. ValDes
      With all due respect, I don't think it's really fair and honest to throw accusations against a serious and reputable Operator such as 7BitCasino without the relevant facts and proofs. Therefore, you are once more strongly encouraged to share these with us in order to get an adequate help/assistance. Thanks.
    7. ValDes
      ... And the details referring to your issue are.....?
    8. ValDes
      Hey there @petitegamer and welcome to the AskGamblers Forum
    9. ValDes
      Here's an update for you @tonyxc. Your new AGCCS case has just been reviewed and processed. Link here: Melbet Casino - Closed the account and confiscated winnings but refused to refund my deposit Pls make sure to follow strictly all AGCCS guidelines and cooperate to our Complaint Team. Thanks and good luck!
    10. ValDes
      Adi was faster but quite helpful as usual of course! @shahrukh88, pls let us know in case you need further assistance. And welcome to the Forum btw.
    11. ValDes
      Hey there and welcome to AskGamblers Forum As far as I know the aforementioned Operator is meant to cater to Turkish players.... It is illegal to offer any online gambling to Turkish players... I guess you may connect the dots now...
    12. ValDes
      Better not even start with my own gambling related superstitions... Some of you might decide I need to pay an urgent visit to a shrink! Great topic you got there btw, @Blackjax!
    13. ValDes
      Thanks mate.
    14. ValDes
      Shakespeare?! Erm, is he on Instagram or TikTok?....
    15. ValDes
      Hi there Yeah, that's gambling Tommy... You may win big, you may lose even bigger!
    16. ValDes
      Hi @tonyxc, I see... Feel free to submit a new AGCCS case but this time, please make sure to explain everything in greater details as well as to explicitly clarify that you are claiming refund of deposit not winnings. Good luck!
    17. ValDes
      Hi there and welcome to AskGamblers Forum. As much as I do feel sympathetic to your situation, the truth is that IMO, you are chasing a dead cause here. With all due respect, you must try to make the difference between 'unfair confiscation of funds' and 'deliberately played & lost funds'. There's no official regulatory authority and/or ADR entity out there which would support a claim for refund coming from a player who deliberately chose to play and lost their money instead of waiting patiently for the relevant issue to be reviewed and solved accordingly. In other words, yes, you have all the rights to complain from the manner in which your situation with the Operator has been handled from their end but, NO, you have no right to seek refund of funds played off by your own will. Regarding the so called 'Withdrawal Lock' feature offered by the Operator, again chasing a dead cause. The withdrawal lock info is actually duly stated and explained on the Operator's website and IMO, it's easily accessible via My Account interface. Sorry for the bead news, but you'd better be prepared.
    18. ValDes
      Hey again and thanks for the additional info presented. Few questions if you don't mind: 1/ Could you please clarify whether you used the Operator's Sportsbook OR Casino product (or both). It's really important to know cause AGCCS rules says only casino related complaints are being handled. 2/ Despite the multi-account accusations, if NOT lost already, your deposit must be duly returned. As far as I understand here, the Operator is claiming your deposit has already been refunded? If so pls provide further info. Thanks.
    19. ValDes
      Hey there @tonyxc and thanks for sharing your story with us. Considering the nature of your dispute I'd recommend you to consider using AGCCS. Still, in order to assist best, pls share the name of the Operator we that we could help with some quick advice. Thanks.
    20. ValDes
      Totally agree with Afi and MrP here - almost 99.99% sure that using VPN to register, deposit and play with a MGA licensed casino will surely be classified as fraud attempt and will lead to immediate ban + confiscation of funds/winnings. IMHO, the most 'natural & logical' choice for any player who lost their casino provider due to UK market exit is Curacao licensed operators who proved themselves as perfectly fit and capable to 'maneuver' exceptionally well in the ''legal sea'' of countless regulatory regimes, legal frameworks, requirements, AML directives, etc etc.. What bothers me thou is that I have zero doubts the UKGC will use every possible grain of influence and 'political power' they have to somehow tie the hands of Curacao Master License holders and force them to add UK as a restricted country in their licensees' terms & conditions. Lots of Curacao licensed operators have done that ages ago but still plenty of casinos without that clause...
    21. ValDes
      What an awesome idea you got there @stevie37! Kudos for the amazing creativity!!! Topic pinned of course! What would I say, hmm... I'm playing only three of the suggested games: Reactoonz2: "Hate you, you worthless piece of %^$^%$. Haaaaaate youuuuu!" Jammin Jars: " Come on, come on, one more linked multiplier, one more linked multiplier.... then one more combo, one more comboooooooo !" Money Train 2: "You f****n piece of ^&%&^%&^%! Give me back my buy-feature-moneyyyyyy"!!!!
    22. ValDes
      None of the Balkan countries could be very proud with the level of professionalism and adequacy demonstrated by their governments when it comes to any tough situation requiring some out-of-the-box thinking and actions. Huh, mandatory army service, really?! In 2021?! Now that's certainly going straight to #1 of the most stupid things a Balkan government could do...
    23. ValDes
      Sorry mate, you are right, my mistake, thought it was 0.80. Thanks for clarifying!
    24. ValDes
      Neighbors then!
    25. ValDes
      You sure? Cause I checked only two random reviews and one (Western Gold Megaways) was way under the 50x mark...
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