Ask Me Anything - How it Works

[cocopop3011]

Hi guys and welcome to our new Ask Me Anything section.

Soon we will be joined by industry professionals, members of the AG team and more. They will be creating a topic in this section that will be open for 7 days only. You will have seven days to ask any questions as you like for them to answer. So, you can ask them anything you have been dying to know and we will have 7 days to chat with them and get to know them on a deeper level. 

We already have our first guest lined up 

But now I also want to know who you want to see here? Who in the industry or from the AG team would you like to be here so you can ask those burning questions? Please let me know so we can try and work our magic and let it happen. Casino reps, game providers, AG team members? Who do you want?

[Blackjax]

Are the payments team allowed to answer questions? Just joking.

I would like to see any member from the casino Review/ratings team. 

After that someone from the complaints team.

[cocopop3011]

12 hours ago, Blackjax said:

Are the payments team allowed to answer questions? Just joking.

I would like to see any member from the casino Review/ratings team. 

After that someone from the complaints team.

Thanks again for this - will see I can get here from those departments for you.

[Afi4wins]

I would really like to hear reasons from GiG on why payments from them cannot be speeded up - they are too slow!

Nope - being a big company doesn't mean payments should be slow, it doesn't work that way! If staff go on long leave, then get part-timers or replacement staff to keep the work flowing!

[cocopop3011]

44 minutes ago, Afi4wins said:

I would really like to hear reasons from GiG on why payments from them cannot be speeded up - they are too slow!

Nope - being a big company doesn't mean payments should be slow, it doesn't work that way! If staff go on long leave, then get part-timers or replacement staff to keep the work flowing!

Well if someone comes from finance you can ask Please submit some other suggestions as we have already had finance. 

[loceff13]

Yeah I would like to know more about the casino review process, how much(if anything) is deposited by the reviewer, is a withdrawal attempt made to test their service etc. Does AG rely on/view reviews published elsewhere in this process or only the reviewers experience(ie some casinos here might be an 8 rating here but <4/10 on other sites with far more player reviews talking about payment issues etc).