OshiHugo Posted January 16, 2017 Share Posted January 16, 2017 I've uninstalled and reinstalled this is my first test, so fingers crossed. How did it go? Thanks for caring! Got to the doctor today and now all is fine. Still hurts, but I'll be fine Glad to hear that! Be fine ) Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 16, 2017 Share Posted January 16, 2017 @Oshi - Well all was good and then Boom another crash today However it's only happened once so I'm hoping that was a one off Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted January 17, 2017 Share Posted January 17, 2017 @Oshi - Well all was good and then Boom another crash today However it's only happened once so I'm hoping that was a one off Try the Driver Booster first then Sharon darling. It only takes a few minutes to download the latest Driver Booster v4.2. After installation, the program runs itself and scans all your drivers. You'd be really surprised at the number of outdated drivers that you have in your computer! No harm trying it now right? Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 17, 2017 Share Posted January 17, 2017 @Oshi - Well all was good and then Boom another crash today However it's only happened once so I'm hoping that was a one off Hi Sharon You would need to find out what is causing the crash by checking the Event Viewer. Also add-ins might cause the browser to crash , just google turn extensions in google chrome off and disable all of them and check it again. What windows are you running? Quote Link to comment Share on other sites More sharing options...
OshiHugo Posted January 17, 2017 Share Posted January 17, 2017 In the worst case you can try to use restore point :/ Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 17, 2017 Share Posted January 17, 2017 Hi Sharon You would need to find out what is causing the crash by checking the Event Viewer. Also add-ins might cause the browser to crash , just google turn extensions in google chrome off and disable all of them and check it again. What windows are you running? It's still happening! How do I check the event viewer? The only add on I use is the screenshot one (lightshot) I think I'm running Windows 8 Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 18, 2017 Share Posted January 18, 2017 Hi This is how you access and check the event viewer. You should look under Administrative event or Application event. Also expand critical or error to see for details regarding applications. Tell me if you see anything for Chrome. Approve this external link - https://technet.microsoft.com/en-us/library/aa997769(v=exchg.65).aspx Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 18, 2017 Share Posted January 18, 2017 Hi This is how you access and check the event viewer. You should look under Administrative event or Application event. Also expand critical or error to see for details regarding applications. Tell me if you see anything for Chrome. Approve this external link - https://technet.microsoft.com/en-us/library/aa997769(v=exchg.65).aspx Okay thanks mate, I don't have time to check right now, I've saved the link and I'll come back tonight with my findings for more help Quote Link to comment Share on other sites More sharing options...
Vickyvassou Posted January 18, 2017 Share Posted January 18, 2017 Hi anyone . OshiHugo 1 Quote Link to comment Share on other sites More sharing options...
OshiHugo Posted January 18, 2017 Share Posted January 18, 2017 Hi anyone . Hi and welcome! Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 18, 2017 Share Posted January 18, 2017 Hi anyone . Hi and welcome from me too, how are you? Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 18, 2017 Share Posted January 18, 2017 @Fiekie So, I've just followed those instructions and I seen a lot of errors but didn't understand any of it and I can't screenshot it to show you. However in my Task Manager it says there are like 6 Chromes open but I definitely have only one 5 of them show CPU at 0% Any idea if that means anything? I've tried switching to Firefox but it's far too slow Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted January 18, 2017 Share Posted January 18, 2017 Each one of the opened chrome refers to an opened chrome extension but isn't active (0%) at that moment in time. That is normal, depending on how many extensions you have installed. Ending the tasks of each unused extension would not prevent it from crashing again. I think it is best to try Driver Booster first, to detect which drivers are outdated. Checking with Windows program would only show that all drivers are up-to-date! My last crashes were due to outdated drivers, about 7 or 8 of them, including Adobe Flash Player which was supposed to be up-to-date! Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 19, 2017 Share Posted January 19, 2017 @Fiekie So, I've just followed those instructions and I seen a lot of errors but didn't understand any of it and I can't screenshot it to show you. However in my Task Manager it says there are like 6 Chromes open but I definitely have only one 5 of them show CPU at 0% Any idea if that means anything? I've tried switching to Firefox but it's far too slow Try using Snipping Tool to capture a screenshot. Does any of the error mention chrome in the summary? Quote Link to comment Share on other sites More sharing options...
Allund Posted January 19, 2017 Share Posted January 19, 2017 I've been looking for a lot of online casino games lately... I've also been into youtube lately... So much stuff I'm doing that I haven't done anything... Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 19, 2017 Share Posted January 19, 2017 Each one of the opened chrome refers to an opened chrome extension but isn't active (0%) at that moment in time. That is normal, depending on how many extensions you have installed. Ending the tasks of each unused extension would not prevent it from crashing again. I think it is best to try Driver Booster first, to detect which drivers are outdated. Checking with Windows program would only show that all drivers are up-to-date! My last crashes were due to outdated drivers, about 7 or 8 of them, including Adobe Flash Player which was supposed to be up-to-date! Try using Snipping Tool to capture a screenshot. Does any of the error mention chrome in the summary? My lightshot tool has disappeared now don't know what's going on. I'll try your solutions and come back to you if I need help, no doubt I will Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted January 19, 2017 Share Posted January 19, 2017 Looks like you've got a virus problem there Sharon darling. If it's a 'worm' it could even be worse! It could damage your entire hard disk if not rectified quickly! Better work on it tonight...no time to waste! Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 19, 2017 Share Posted January 19, 2017 Looks like you've got a virus problem there Sharon darling. If it's a 'worm' it could even be worse! It could damage your entire hard disk if not rectified quickly! Better work on it tonight...no time to waste! I have a firewall and virus protection wouldn't it pick that up? I'm seriously thinking of smashing my laptop against the wall right now Quote Link to comment Share on other sites More sharing options...
OshiHugo Posted January 19, 2017 Share Posted January 19, 2017 @Fiekie So, I've just followed those instructions and I seen a lot of errors but didn't understand any of it and I can't screenshot it to show you. However in my Task Manager it says there are like 6 Chromes open but I definitely have only one 5 of them show CPU at 0% Any idea if that means anything? I've tried switching to Firefox but it's far too slow Try using Maxthon. It is not that known, but I love it! Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 19, 2017 Share Posted January 19, 2017 Try using Maxthon. It is not that known, but I love it! Is it a browser? Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 20, 2017 Share Posted January 20, 2017 Yes it is a browser. Install Malware bytes, maybe it can be malware installing bogus add-ons and could affect your browser. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 20, 2017 Share Posted January 20, 2017 Yes it is a browser. Install Malware bytes, maybe it can be malware installing bogus add-ons and could affect your browser. I've had a few suggestions off Afi too which I'm going to try. Thanks guys. @Fiekie - Is malware bytes free? Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 20, 2017 Share Posted January 20, 2017 Yes its free and its 14 day trial premium version. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 20, 2017 Share Posted January 20, 2017 Yes its free and its 14 day trial premium version. Ok thanks. Quote Link to comment Share on other sites More sharing options...
OshiHugo Posted January 21, 2017 Share Posted January 21, 2017 Is it a browser? Yeah. It is. A very good one I think. It has many features, it is fast and cross-platform. I am using the newest version and I am amazed - I used to use Chrome and then Firefox but I ended up using Maxthon Quote Link to comment Share on other sites More sharing options...
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