Nothing for three days; they just say to wait. I even tried filing a complaint via Ask, but it was rejected because I have to wait on 20bet's own timetable.
@TrueLabGames
Lately, I've noticed your new releases tend to be at the 92% setting also in casinos with otherwise decent rtp settings. Is this something you actively encourage upon those offering your games or is that descision the casino's alone? I mean, your slots are hard enough to win anything on as it is, let alone when playing them on 92%
I’ve asked several times if it was possible to play at low odds, but no one ever replied. I’ve previously lost huge sums—up to €9,000—and they were fine with that. Now they suddenly decide to make a fuss over €300 in winnings. If they don’t want me playing anymore, that’s fine, but they have to pay out the winnings I’ve earned.