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Hi, I was hoping someone at Ask Gamblers could help me understand why withdrawals are sooo slow with some online casinos. I recently requested a $1,500 withdrawal from Win Palace. After a long wait of 7 to 10 business days, they approved $500. They then said I would have to go through the withdrawal process again to withdraw any more of my money. I would appreciate some information and advice as to why from the online gambling community. Thank you for your time. Erik20

There are some casinos that the withdrawal process is so slow and some that are fast as lightning! Please share your experience here either tips or recommendation all about your withdrawal process. ( If ever please your casino verification process)

Hi, maybe i'm being a tad anxious but here goes. Beginning of August invested a lot with Winner Casino and won a little more than I had invested, 'BUT' the whole transaction-withdrawal issue was sorted pretty quickly, e-mail from Winner to me confirming withdrawal processed and funds into acoount within 24 hours, prettygood. Did not play again for six weeks, then again invested a lot on Tuesday 17/9/2013, won more than invested. Finally got e-mail 05.52 on Monday morning confirming withdrawal processed and AquaPay as before would be crediting my account with withdrawal. I guess my question is as the funds have not come back to me yet some 30 hours after withdrawal confirmed and processed (so e-mail says) what is an acceptable time-scale before I start asking Winner and their Banking system (AquaPay) where my withdrawal is? . Thanks for any comments. Yours uneasy - Rideyobike

Dear Gamblers, I have some questions and hope this community can help me clear them up. When it comes to gambling I take the recreational seat, it’s a known fact amongst my peers that I have an exceptionally high risk tolerance in all areas of my life but as it pertains to gambling I wouldn't consider it a problem just yet. As a matter of happenstance online casinos made an entry into my life a few weeks ago, when due to circumstances I was stuck in a house during a long weekend with nothing but a computer and an incredibly fast internet connection. As you may have guessed, beginners luck made her graceful presence known. I would judge my educational background in areas related to mathematics at a reasonable level. Taking that into consideration, any digital games were never even momentarily considered - I would rather use my money as firestarter. The only games of any interest to me were the live dealers, which seem to be the new fad in online gaming. I want to clarify first off that I wasn't in any way attempting to be industrious in my gaming. I had no inclination of aggressively beating the house, none of this "21(Movie)" foolishness.. I just wanted to enjoy playing at a relatively fair game. In my first sitting I deposited three sets of $300 into one of the more prominent online casinos. The first two deposits I extinguished relatively quickly, finding my footing in the different games and the rules, etc. The last $300 deposit I played into $24,000 within around 8 hours. It did not seem particularly difficult, and I’ll pass it off as beginners luck.... Of course we all know how this plays out now; I never expected the casino to pay out anyways so my small fortune was luxuriously spent in substance-assisted* $2,000 - $10,000 roulette spins and equally large Black jack hands. My next sitting I decided to try a new casino, depositing a little over $1000. I played it to $7000 within a few hours, attempted to withdraw $5000 -> came to my senses, canceled the withdrawal -> played it up to $20,000, again. And again, the same story of hedonistic waste.. once building up a big balance got boring the fun stuff began with the enormous bets and multi-thousand dollar dealer tips (some of the live dealers were pretty). I feel I should mention the presence of substances because lets face it, gambling really isn't that fun folks, that is unless you are doing it in Charlie Sheen style on a enormous flatscreen with tiger blood in your veins. Possibly without using drugs I would have realized that the money was actually worth something and not been so willing to give it right back. But, without being intoxicated I wouldn’t have been gambling in the first place and would never have been in the position to decide. So, I'm also passing this second time off as beginners luck as well... These past two experiences are not really of any concern to me. My real question is about my third session. In my third weekend of not having much to do outside of the house, the resident dealer made his visit and after some phone calls and switching through the TV, I made my customary deposit into an online casino. I was tired, and only deposited $50 this time... Skipping over much of the exciting events that soon followed, precisely 9 hours later I had well over $38,000 in my cashier. I hadn't really taken the time to compute I that I had just made nearly the price of a BMW in the space of an evening, and it really didn't mean much to me anyways since I seem to have this notion that I would never be able to withdraw it or actually get paid. I will clarify again that through the entirety of my gaming session I had deposited a total of $50. I did what any rational person would do and continued to waste my winnings on elaborate bets and fun-ness. I realized there was a transfer feature to other players and even gave out some donations to other players at my table. But, I didn't spend it all. Tiredness got the better of me and I eventually called it a night with a small balance remaining. . ----------- Now, looking back after a good sleep, coffee, and a healthy dose of sunlight and fresh air I'm starting to think that in this last instance I should have at least tried to get a portion of my winnings out.. The casino had some major technical issues and messed up big time on some very expensive hands, so I still have those incidents being checked out by the technical staff. Interestingly you could say that a small portion of my winnings are saved in those defected hands. They should get back to me in a few days. But unfortunately, as with the withdrawals, I'm quite sure I already know the outcome of those incident tickets. They'll likely be handled by a paper-pusher and not given a second notice, with a kind pre-scripted reply in a day or two informing me that unfortunately their program is flawless and its simply my imagination that their software is malfunctioning. I don't have high expectations from the online casino in that sense, although I would appreciate if they can realize that I have had the opportunity to at least attempt to withdraw over $30,000... whether or not I would actually get it remains a mystery. I guess my question in all of this is if anyone here has had a similar experience to mine. Particularly the somewhat unrealistic winning streaks I seem to encounter. I see people posting here about winning $1,000 or $2,000 as if its something magical and I'm starting to wonder if I had just been extraordinarily lucky.. Is playing $50 into $38,000 something worth writing a article about or publishing the playing record, etc? On a second note, if anyone has any suggestions as to how to deal with the casino regarding the techinal incidents that would be appreciated. The total for all the games escalated to the technical department is a sizeable chunk, and there is every reason why they would try to avoid paying it. I've turned over more than a million dollars in round trip bets in their casino and they don't even give me free chips or games anymore. Anyone playing at my level in a real casino would have a free limo pickup, room, etc.. So I'm starting to feel the cold shoulder side of the casino industry... It will be interesting to see what you guys think. Cheers, ~~~~~

I thought valleys was going to have a problem with this casino and his ID as they refused it and kept asking for his passport. I persevered and what a pleasant surprise it was to have an apology email off them and saying they had now accepted his ID and are processing his withdrawal. A breath of fresh air, restored my faith in them, thanks 777 Dragon I will report back how long it takes

Hello community, Iam completly new here and just want to ask if anyone of you has any expirience with SmartLivecasino? I signed up there 2 days ago. Yesterday i took a huge win of over 20000 and i have made i withdraw request for it. Some information of my Withdraw progress. I send over my Identification details and they accepted it. Now they told me it will take up to one week for the withdraw. Iam just curious cause i have read about some complaints with SmartLiveCasino. Iam just a bit scary, because i got scammed by Stargames 6 Months ago for over 3500 and i hope that dont will be the same now. So if anyone has good expirience with SmartLive please let me know, so I can sleep better :-) Thank you for your answers!

Slotland and Winaday WARNING: mandatory bonus Hello, I want to share my recent experience with these two casinos. I just recently made some deposits on slotland only to find that they have a mandatory "match bonus" which basically doubles your deposit. Now right offhand that sounds good, but be advised you have to complete the wagering requirements before a withdrawal can be requested. I asked the live chat support if you had to accept the bonuses and he said yes they were automatically added and could not be taken off nor could you request them to not be added. Sounds real fair huh. So after spending 100 bucks here I finally just wrote them off. Be advised that if you choose to deposit at slotland you can kiss your deposit good bye because you will have an up hill battle right from the start with their bullshit bonus requirements. So off to winaday casino where immediately I liked the layout and the slots seemed to be more affordable than their sister site slotland. So I made a modest deposit of 25 dollars and noticed my account said 80 dollars so I thought here we go again another "match bonus" that I did not claim. So I went to live chat and asked what the terms were with the bonus and what she said next almost made me fall off my chair. She said I had to wager 1,800 more dollars before I was elligible to cash out. I said are you serious, I never even claimed this bonus. She said the same thing as slotland that the bonuses were added automatically and was part of the deal more less. I never in my life have been to a online casino where you were given a mandatory bonus with insane wagering requirements before you can cash out. It is my belief that this is absurd and nothing short of a scam. I warn all players to stay away from this deceitful scheme. I'm just glad I wasted just 125 dollars.

Hello, Today I had played on a $20.00 chip given by Club World USA, (thank you by the way), which had a 20x playthru ( I played well over), and a 10x max pay out. I had won over $800.00, and now understand that I will only get up to $200.00 in withdrawing out. I just would like to know what happens to the other $600.00 winnings? Does it just get taken away? Thank you, Linda

I made a post about BetRockit a week or so ago, just giving it a quick mention...little did I know I was going to fall in love with it. It's powered by NetEnt and they offer 150% deposit match. I played there yesterday and I just kept winning and winning...made a withdrawal to Moneybookers for £240 ... The money was in my account three hours later!!!! WOW No email or anything from them...I had no contact at all with support, my withdrawal was just processed and paid...my type of casino. I wondered whether or not anyone else had played here because I can't say its a casino I here much about I just happened to stumble across it. I have some great screen shots..ill post them later in the right thread.

I wanted to ask for some help with a withdrawal that I have not received. The withdrawal is from Lotus Asia casino and I have been waiting for it to arrive in the mail since the 16th of May. I have chats as proof of the issues and they refuse to help me. I will be happy to provide it if or when needed. Please help me.

Hey All, Im a frequent player at winner casino with VIP status but I never had much luck despite the £1000’s I have spent in on this casino. However, 3 weeks ago I deposited approximately £2000 without taking any bonus and over 4 days I managed to generate some winnings and now have over 10 pending withdrawals totaling over £30,000. I have sent them notrarized copies of my ID an address since last week yet I still cant see any of my withdrawals being processed. Can anyone advise how I should deal with this matter? Many thanks

I made a withdrawal from Grand Bay Casino was told that the withdrawal was processed. but I do not appear in neteller money. usually came to me instantly after procesed ... I be concerned?

Hello, This is a question for US players. Is skrill/moneybookers a reliable vehicle for withdrawing money from a casino? Anybody has any good/bad experience to share? Basically, I want to know if they will freeze up my winnings because the money is coming in from an online casino (because of federal regulations against online gambling). Thanks.

Hello guys. Today i want to describe you my experience with casino 770.Three days ago i was registered in casino770 because they sent me a email offering a no deposit bonus 10 euros.I start to playing at slots and after at B.j trying to reach the wagering requirements 30x bonus.When i was playing at B.J the software with 0.10 came very easily to 20 euros,after to 60 euros,and finally after two days totally 8 hours playing reach me to 240 euros. I tried to make the money withdraw but i did not arrive the waggering requirements,so i thought to play at slots can very easily lose them as is usually happent,and after make a deposit 20 euros with the prospect to win because the software it was easy ,and after i do make a withdraw net profit without wagering requirements.When i deposit the money they put again in to my account arbitrary a bonus wagering something that i denied when i talk with live costumer support.After removal of this bonus i started playing at B.J with the same way where i found my self in a bad surprise.The software was the same but....it was very aggressive with results in less time 15 min.to lose all my money 20 euros.I complaint in costumer support i told them that i found that the fun mode the games is very easy and friendly with the player but after the deposit enterns in to another difficulty scale and finally the player almost always loses his money.They tell me the games is random and that my luck was not good thats why i lost my money. After so many years experience at casinos and not only online i believe that there may be all a matter of luck and quile theme casinos but smart software. astarte

Goodmorning All, Anyone around expierencing trouble with payouts from Celtic Casino lately ? Playing for years with them , but lately getting more and more delays with payouts. Talked with support many times , but they constantly blame internal systems for not being able to process my ( Skrill ) withdrawal , it's getting annoying , trying to be diplomatic towards them but on the other hand with my back to the wall........... Any help would be appreciated , thanks John R

Hi there, just wanna warn all never play at Club player you wont get paied out! I won 100$ with my free money terms and conditions said I can pay out so I requested on 25.10.12 ,after I emailed them an dwent to live chat several times... my pay out was approved on 11.8.12 but since now and severeal emails more not in my neteller account. I really think they don't want you to win and if they wait as long as you give up asking for your money. So better be warned! regards Mark

Hello friends! This is a guide, dedicated to all fans of online casinos and which I hope to help you save a huge part of any unpleasant emotions, associated with withdrawals of your profits from a casino. Receiving the winnings is supposed to be the most pleasant time for you and not for the world should be overshadowed by any obstacles, misunderstandings and conflicts! Unfortunately, my experience shows that this otherwise so sweet and long-awaited moment, very often turns into a terrible nightmare, able not only to spoil the good mood and lofty spirit, but also bring substantial material losses, not to mention the amount of wasted nerves and negative energy! To be completely honest, I've also been in similar situations, especially early in my career as a humble lover of slot games. And just because of the fact, that I was already on the fence, I would like to share with you some of my experience, which I hope will save you a great deal of negative emotions and allows you to enjoy the true, unadulterated thrill of gambling! Another reason to write this guide is that, unfortunately, very limited number of people and gambling portals are trying to be more comprehensive and insightful when it comes to explaining how to withdraw your money from a casino smoothly! If you are looking for information about the process of depositing, trust me, you will be literally overwhelmed by such, but if it comes to withdrawing...its not that easy, I’m afraid! Most of them are limited only to indicate in short the technology and methods used for cashing out, but the intricacies of this very sensitive process as if always remain unspoken or passed over in silence all the way! I am far from thinking, this is done intentionally, but anyway when the facts speak, even the gods are silent! And those facts are telling, that the vast majority of the submitted formal and informal complaints are related to withdrawal of funds! So what does it mean? I think it means that this matter is not spoken enough, details of the withdrawal are not well explained by the casinos themselves and their affiliates, not to mention the terribly complicated terminology and fraught with difficulty understandable casino terms and conditions! Finally, I would like to say that this is not a classic step-by-step guide, but rather a guide devoted to tips and examples on how to avoid potential trouble! It is designed for beginners and for those of you, with still insufficient experience in dealing with an online casino! Well, time to talk on this topic more openly! No banned subjects, no complicated words, no subterfuge on sensitive topics! The truth and only the truth, at least that one, which I believe wholeheartedly! Let's start with the first one than! And it is that in most cases, when the player finally reaches the sublime moment of withdrawal, he just has no idea when, by whom and what to expect! This is a phenomenon, I just have no logical explanation for, but in any case, the fact that the vast majority of users of online casinos entrust their money to an organization, for whose rules and manner of operation they have only superficial and vague idea, is simply shocking! If you have any doubts about this issue, I will recommend you digging around a little bit in the forums of any of the major gaming portals or across their sections dealing with customer’s complaints, and than you will make sure, the lack of basic knowledge about the technology of withdrawing is quite often the very basis of the specific problem! Ok, but how to prevent ourselves from that kind of troubles? There is only one way - through knowledge! Good knowledge of all details, even the smallest associated with the technology of withdrawing funds from an online casino is the only way to get quality and trouble free service in exchange for your money! Moreover - the possession of such knowledge would certainly give you the opportunity not only to quickly get your profits, but also to predict successfully future problems and to avoid them! And this is truly priceless! I know it's not easy for an ordinary customer of the casino to investigate in depth all the conditions, details and minor setbacks, especially if he/she does not speak and understood well at least one of the most popular languages, ​​to digest all the information, to make necessary conclusions and to be able to take the most important – the decision namely, “Hey, is this casino will actually pay me everything and on time?”. Well, I guess that here exactly is my role - to attempt to recreate this process, using simple and easy to understand words and lots of examples, of course! So enough with the generalities, let us examine in detail what we need to know to get money easily. I. Investigate the casino By investigation, I mean not only to determine whether the casino, in which you intend to play is reliable in terms of reputation, but to try to find out more about the existence of any problems, connected with the payment of profits, late payments, cases of confiscated winnings, etc. If you find such data, it is crucial to understand in what way and for how long the casino in question, coped with solving such cases, do they satisfied the claims of the player and if not, do they pointed any strong arguments for such a decision, do they maintained the good manner and attitude and so on. All these details are extremely important, because of one very simple reason - tomorrow you are the one, who can be involved in such a problem and if already have some idea what to expect as a reaction from the casino, then your chances for a successful outcome from such a situation would be quite good! And since even the best are not insured against mistakes, I would like to give you an example from my own experience with one of the top-notch and well-known casino operators in the industry - 32Red. Almost from the start of my investigation of this casino group (32Red, Nedplay, Dash and Golden Lounge), I was impressed with the fact, that despite the presence of problematic situations, the players themselves, involved in these situations, shared more than good reviews, concerning the received assistance from representatives of the question group and confirmed of getting speedy and fair resolution of their problems! Only a few months ago I was able to convince that from first hand. The situation was as follows - in the spring of 2012 I requested a self-exclusion from the 32Red casino, not because of suffering from any gambling problems, but because I always try to maintain the accounts, in casinos that do not play in, closed for security reasons! Anyway, in June, I came across an offer for Nedplay casino, which I saw here - in AskGamblers.com and decided to try it. Of course, first I contacted the live chat and wanted to know whether I can play at this casino, and to use its promotion, since I already had an account and I took the advantage of promotions in his older sister casino - 32Red. I was given a green light, registered, got a bonus, played a lot and eventually managed to win several hundred dollars. I initiated a withdrawal and began to wait for my money with a silly smile on my face, since this was the first significant winning from months! But soon, just a few hours later, my hopes for quick and easy withdrawing evaporated. I was informed, that due to the requested self-exclusion from 32Red casino, I am not allowed to play in any of the casinos in this group, my account in Nedplay was closed, my winnings were voided and the initial deposit was refunded back to my Skrill! Immediately got in touch with their support and asked to speak with one of the managers, but all I managed to get was some polite excuses for their misunderstanding, and outright refusal to receive my winnings. Well, being not one of those who give up easily, my attempts to get what is mine continued, including through the use of a mediator from a large casino portal. Very soon one of the managers of the 32Red casino group contacted me, I managed to prove that nowhere in the self-exclusion form is mentioned that the exclusion of 32Red casino means an exclusion of all casinos in the group, he agreed with me, my account was reopened, my profit was paid, received a bunch of apologies for mistakes, admitted by the casino and got assurances that the conditions will be supplemented to avoid such misunderstandings in the future! Here's what I call a true professionalism! This is the right way, a reputation is build and protected in this business with such a fierce competition! Certainly, 32Red casino is not the only company with good reputation, fortunately there are still dozens of them! The important thing is not to be lazy and rely on someone else to do your work, explore everything, trust only the proven reliability of sources of information and always seek the best for your money! Believe me, this investment of time and analysis will reward you many times! II. Terms and conditions of the withdrawal. The withdrawal terms and conditions are not least important, compared to the general casino rules and conditions, since they are often an integral part of them, but most frequently are described separately, which actually is not done by accident, but with a purpose! And it is that, both the casino and the players are fully aware of what is most important for both parties and on what aspect should be paid more seriously attention! Even a glimpse of these rules could reveal a lot about what to expect from the casino, regarding its attitude to your money! If these rules and conditions are obscure and hard to find across the casino website, if they are described by only a few sentences, if they are full of restrictions on players and too liberal to the terms and obligations of the casino bank, I’m afraid than, that you should not assign particularly high hopes for such gambling operator! On the other hand, if everything related to withdrawal, such as time limits, required documentation and methods is clear, precise and fully defined, if the casino is committed unequivocally to specific time frames, if all this information is easily accessible and placed prominently enough in the site, well, that already speaks volume that you are dealing with a reliable operator, which should give you calmness and what is most importantly - the confidence that your money is safe and that you will not be deceived! It is easy to find all this, as mentioned above and it shouldn’t hinder you at all. So far, so good, but the more complicated and delicate problem is how to understand if all these terms are actually reasonable and affordable enough from your point of view, and where exactly you can expect the occurrence of possible misunderstandings and unpleasant surprises to come from! So let's get started! Bonuses You'll be surprised just how many of the problems, associated with casino withdrawals are connected in one way or another with the usage of some type of bonuses! I do not have exact statistics, but certainly at least half of these cases are due to their misunderstanding or misuse. It is therefore essential that you are fully aware of the technology of supplying, obtaining and enforcing the terms of any bonus or promotion you accepted! Because in general, a withdrawal of funds is a result of your game-play in the casino, and it often incorporates the use of various promotions and bonuses in it, right? Well, guess what happen with your withdrawal, if you didn’t fulfilled even the slightest of all the promotional terms and conditions? Do you think the casino will pay you? Of course not! I strongly recommend to those of you, having gaps in their knowledge about the bonuses to read very carefully Rule № 5 of this guide. Even the slightest ambiguity on this issue can bring you trouble, so don’t try to save time and effort. Only once you are a 101% familiar with the matter, you may hope for a smooth withdrawing, if any bonus is involved! Always check whether you have fulfilled all the wagering requirements of the promotions and bonuses, you have used before pressing the “Withdraw” button, otherwise you risk to say goodbye to your profits forever! Be careful if you adhere to the limitations associated with the type of authorized games and the maximum bet allowed - the violation of any of these rules actually will negate any cash-out, because such will surely be denied! And it will be denied with good reason - ignorance or misunderstanding cannot be a reason for anyone, not to mention the casino, not to honor its own rules! I know that sounds pretty serious, but when we talk about money - sometimes thousands, even tens of thousands, no one can afford to be simply flippant! At least this is my philosophy! Pending periods Unfortunately, these so-called "pending periods" are still an integral part of the process of withdrawing money from casinos. In general, this is a period of time, during which your money will stay frozen quietly somewhere in the depths of the casino server and none of the casino representatives will do anything with them. Unlike them, however, players are given the opportunity for doing the so-called "withdrawal reversal", through which you could get back in balance, any or all funds withdrawn before. This option is available until the pending period is running. Well, you are people, smart enough and I think it is completely unnecessary to go into details on this subject, but the fact, this is probably the only aspect, regarding the process of a withdrawal, that has not been changed much over the last 4-5 years is enough eloquent. It seems, it's all a matter of understanding the psychology of the ordinary gambler and actually the online casinos know that very well! Anyway, since we cannot change much about these pending periods, let me share at least what are the good and bad practices, regarding them. Of course, the best possible practice is the complete absence of any pending period! It seems to me, this is the most equitable in terms of players or at least provided that I've never had the opportunity to use a "pending deposit"?! If anyone among you has used such, please, I would like him to call me immediately and promise he would become a sensation! Another example of a good practice, regarding the pending periods is the ability for players to ask the casino support for a so-called "flushing a withdrawal", which basically means that your withdrawal will no longer be available for reversing. Most of the top casinos in the industry already offer this opportunity to its players, not to mention they’re already paying so quickly that there is no pending periods at all, let alone time to "flush"! On the other hand a great example of a bad casino practice in this respect is a pending period over 48 hours. In my opinion, even 48 hours are pretty much, but all over them is just a pure mockery with the patience and good manner of the player! So, take your notes! Minimum and maximum withdrawal limits This is another example of a sensitive issue, for which is surprisingly little talk about, bearing in mind the importance this matter! Probably many of you have not even noticed the existence of these limits, but trust me if you had the misfortune to choose the wrong casino and in the same time have the most appropriate luck to win much, very soon you will find out what I am talking about! Anyway, the normal minimum limits for a withdrawal are within 10 to 30 credits, while the maximum limits are in the range of 3000 – 10000 credits per transaction. There are also weekly and monthly limits, but my personal feeling and understanding is that everything under the 5000-10000 credits for weekly and at least 20000-30000 for monthly limit is extremely unfair to the players! I tried however to familiarize you with concrete examples of conditions that do not have anything in common with the reasonable balance between time and money, not to mention that work directly against the player’s interests! „…A player is permitted to withdraw a maximum of $2500 USD of their winnings per month…” „…The minimum withdrawal amount at the casino is $100…” „…A maximum of $2000 (Two Thousand US Dollars) will be sent per week, all balances will be sent in increments of $2000 the following week(s)…” „…The minimum withdrawal via Wire Transfer is $900…” If you ever encounter similar or even close to these conditions, I will afford myself to give you only one advice – run from such a casino and never come back, because the troubles will not late! Fees To be completely honest and frank, I think that burdening players with any kind and type of fees is quite unfair to some extent! In one way or another, our banks do collect tribute from each transaction, electronic wallets too, but when I have to pay a fee for the casino seems a bit much. Anyway, thoughts of an ordinary gambler do not matter from what I’ve seen so far! So, you, dear players, must be aware that the probability of coming across a casino, asking you for a fee, although in lower amounts, when withdrawing funds is not wise to be ignored! An example of a good casino practice in respect of fees for withdrawal is the complete absence of such, but if you impose such, it should be certainly not exceeding the amount of the symbolic 2-3 credit for cashing out to a credit / debit card and 20 - 50 credits for payment by check. And it is mandatory, those fees to be announced on the website of the casino and within its general terms and conditions. However, if you encounter similar conditions as those I have enumerated below, be sure you are well prepared for doing a short sprint, cause you should run away fast again! „…ACH transfers less than $500 are subject to a $10 fee …” „…There is a flat fee of $35 dollars per wire…” „…Players maintain sole responsibility for any and all processing fees on withdrawals…” But the worst I’ve seen so far was back in 2009, when GoCasino was still alive. I was charged for а $1700 bank wire transfer exactly $87.50!!! No comment! Withdrawals timeframe The theme of the time, necessary for each casino to complete the process of cashing out, and with which it is formally bound by its own terms and conditions is extremely beneficial for doing some reflection, as well as a space for violent verbal debates and at least a ten thousand page soap opera script, that every major gambling forum could supply without any problems! So much has been spoken on this issue and unfortunately so little is done to protect the interests of us – the regular players! I would like to illustrate this last sentence with a small verbal game of questions and answers, if you allow me! Q: What would happen to a player who violates even the smallest casino condition, even unintentionally, and asked to withdraw his/her profit? A: The withdrawal will be denied, the player will be penalized! Q: Are there any exceptions to this rule? A: No, none! Even if one million players violated the rules all of them, down to the last one of those 1 million players will be punished strictly! Q: What would happen to a casino if it does not pay, what it owes to the players, within the stated timeframes by the same casino and thus violates its own rules and conditions? A: Absolutely nothing! On top of that, in the last year or so it is becoming more and more fashionable this kind of joke: "You may experience some delays in payment, but eventually you'll be paid!" Q: Are there any exceptions to this rule? A: No, none! Even if one million casino violated this rule, exactly 0, zero, nada from them will be punished! No further comment from me on that! I leave you alone to make your own conclusions. However, it is important for all of you to know the good and bad standards, regarding this matter, of course. A great example of some rapid and accordingly, favorable terms for the player, is this particular withdrawals timeframe table: And here follow some appalling examples of how shocking can be the difference between the quality of service, offered by the casinos. „…First time withdrawals and changes to payment instructions are subject to clearance by our Security Department. This can take between 5-10 business days….” „…The casino’s finance department may take up to 10 business days to approve player withdrawals …” „…All withdrawals that meet the cash-out requirements will be approved within 10-15 business days of the date the withdrawal was requested …” „…withdrawal to your credit card will be processed after 2 days. Please note that your funds can take up to 10 business days to reach your Bank account. Should you be using a MasterCard, it is possible that you will receive your withdrawal after 20 business days …” Verification process The process of proving and confirming your identity in front of the casino security department is undoubtedly of great importance for both sides. Unfortunately, many of the players, especially those with less experience, quite often afford themselves to underestimate this matter and consequently have enormous difficulties! It is important to know that in general the player can not withdraw funds before the confirmation of his identity. Only a very few casinos will allow any payment, before your documents proving age, name and address, are checked carefully for matching the information submitted by you during the registration in 100%! But even if you find such casinos, when the amount you wish to withdraw, exceeds $500-1000, this procedure is started immediately! So, now way to run from that process – no verification, no withdrawals! I recommend you treating this matter very seriously, even starting it on your own, without waiting for the casino, because the sooner you go through the verification, the sooner you can cash out, and thus you would avoid unnecessary delays at a later stage. Keep in mind that except the top casinos, sometimes this procedure may take days, even weeks, not to mention if the amount, you wish to withdraw is greater! In addition, the tactics with multiple requirement, consideration and rejection of the documents, although everything with them is ok, is often used by less scrupulous casinos to delay your payment! So, what you should do in order to avoid problems with the verification process: If you ever have even the slightest doubt that you will not pass this test, do not even think to register and play in any casino! All your personal information, like names, addresses, age, credit / debit cards, etc., must and will be thoroughly checked for accuracy and compliance of 100% - not 99%, not even 99.99% but 100% . Even one single wrong letter, no matter intentionally or unintentionally, and you can say goodbye to your money! This rule has no exception! Begin the process of verification immediately after registration, because it will save you valuable time, when withdrawing, especially for the first time, and will also deny the casino (especially if you come to the wrong one) the opportunity of fooling you, using one of its favorite methods to continue delaying your payments! All the documents, you will be required to send to the casino security department must be clear and readable. Because, if you find it difficult to read and understand that documents, imagine what could be for a regular casino employee, who is supposed to examine hundreds of documents a day! So what this person will do is probably to return them and instead of spending a few minutes and make better copies, you will lose a day or two to post new and to wait again your turn! If you are using any of the existing e-wallets for both depositing and withdrawing from a casino, do not send any information, regarding your credit or debit cards, even if you are strongly requested to do so. You do not owe any information about something that you do not use! Moreover, this is one of the favorite method, the rogue casinos are using, to collect this kind of sensitive information, which then only God knows in whose hands can end up! Some casinos offer their customers an embedded website interface through which to attach the necessary documents for verification. Without any doubt, this is a great solution, but check if the Internet address of the web interface in question begins with “https” - this is a reliable guarantee for the security of your data when transferring, which usually the regular “http” does not supply! Always look for how your personal information is kept and what measures the casino has taken to guard them from unauthorized access! III. The “God clauses” The reason I decided to pay a particular attention to this delicate matter in this context is that in the last 2-3 years more and more online casinos are allowing themselves to use these so-called "God clauses", especially when it comes to delayed, canceled or confiscated payments! So, what actually I am talking about? These “God clauses” are inserted in the terms and conditions of the majority of the online casinos and basically allow them to do whatever, whenever and however they want to! Here are some examples of such absolutely illegal nonsense! „…The casino’s verdict vis – à – vis any wager or winnings dispute shall be conclusive and binding.…” “…In the event of any dispute, all decisions made by the casino will be final.…” “…In the case of a dispute, where the casino has reviewed the evidence and made a decision, the decisions of the casino are final…” and so on, and so on! First I would like to assure you that no matter how much weight the casino is attaching to those pompous verbal misunderstandings, actually they do not mean anything in terms of the law! Neither you, nor the casino has the right to be both a party and a judge in the case of a conflict between you! So, very sorry but the final decisions of the casino are not final at all! Actually, they are often just the beginning of a long battle, in which the player is supposed to prove he is right. Those, who have the right to judge, who is right and who is not in a conflict and whose decisions are binding on both parties, are only the organizations relevant for giving a casino a license and/or are involved in its regulation! Second, in terms of the law, these terms and conditions are almost on the verge of the law, not to say something else, because it is obvious they put one of the sides in a very dominant role! Not to mention that if indeed the last word of the casino was final, it would not exist so many organizations and gambling portals, engaged in mediation in conflict resolution between players and casinos! Thirdly, I find it very degrading to the players, putting such clauses in any circumstances! However, the relationships between a casino and its customers are supposed to be just a simple example of business relationships, not a medieval serfdom! And I think it is time this mockery with the players to be stopped! And since this “God” matter is extremely unpleasant for me, I am finishing it right now, just will use the case to remind you, that more on how to resolve conflicts with a casino, you can read HERE! Well, I think that this is all I wanted to share! I hope that once you have the information here, if you will able to reduce the conflict situations in respect of payment if not entirely, at least to the absolute minimum! However, the ingenuity of the casinos and the players sometimes, when it comes to mixing of yet another mess of money, time and many nerves, is truly remarkable! Be brave but never unreasonable and remember that there is no room for mistakes in this business! Wish you luck, dear friends!

Hi friends! Inspired by a bunch of naughty boys in this thread, I decided to start this one! Let's share the experience and all around our last withdrawal, so that everyone can take benefits from the positive or negative emotions we had!

I just installed Rich Casino. I saw here that they have a $20 no deposit bonus. They did give the bonus to me, but there is no cash out available for this bonus, so it is not a real bonus. Once you deposit, I am told the balance on my account will first be wiped out, set to zero prior to my deposit - thus the no deposit bonus is not real.

This casino is doing everything to avoid paying winnings. Played on their no deposit bonus. As soon as I got a bonus sought, ask the support of all the conditions of bonus. I was told that Wager x25, the maximum withdrawal of $ 100 (or euros) to win back the only slots. Support is not written link to the rules of bonus, and impossible it find independently. I played on no deposit bonus and win was 78 euros, asked the support whether all conditions are fulfilled, and may be withdraw the money? In response to - all right, make a deposit of 20 euros. A few weeks later assembled to make a deposit. Again, knock in support, please tell me, will not be any problems withdraw money? And support answer me - you should have won no less than 100 euros! I - how can that be, me told that no more than 100 euros, and indeed confirmed that it is possible to deduce? Me give link to the rules of bonuses, which at the end of a line written about the "bonus gifts". And to find these rules are very difficult (for them there is a link somewhere in the middle of multiple-pages general rules), and can not find a "no deposit bonus", because what he called a "bonus gift". In short, if you do not know where to look, you will never find. In addition, not the fact that there would be no reason not to pay, even if on account was EUR 100 - started reading reviews on the forums, and everywhere they write about the problems with the withdrawal of money from this casino.

Hello, dear friends! Every time I request a withdrawal, my brain immediately began to look inside its records for the associated “pending period”! Questions began to flow through my mind with the speed of light, like “Was it 24 hours, or 2 days?” or “Do the weekend counts?” and etc., and actually instead of being happy, you realize that just a new stage of the worries has started?!!! Have thought a lot about all this, but frankly, never managed to get the idea for the existence of it! Who wins from it? The casinos? I doubt, since they will pay, no matter after 1 day, or 2 or a week! The player? Not at all – who will refuse to have the money immediately in his pocket without being forced to wait days? Than? My experience with those nasty “pending periods” is actually quite contradictory! Sometimes I resist on the temptation and don’t even start the casino software until I got the money – so the casino does not win much in this time, I am afraid! More likely, I don’t resist and reverse back some part of the withdrawal and usually lose it, so the casino wins. But got some lucky days, when I managed to make winnings several times bigger than the original withdrawal amount! But no matter what a mood is ruling my current temper, the “pending periods” are irritating me constantly! What do you think?

hi guys need some advice played in casino 770 with free bonus of 25 pound won big for me 1000pound on the 10 6 12 i put 30 pound in acount and lost that so made a withdrawel of the 1000 they asked me for proof of id and credit card i have sent and they say my account is now all good and my withdrawel is in progress and at the next stage and i should get a email when fund are validated that was on the 10 6 12 it seems along time in prosessing and had no email bk todate i have been on live chat and get the same answer every time its being dealt with by diffrent dept anyone no how long this casino takes cause geting no answers of them have sent emails and live chat

Dear friends, yesterday was a great day! The day with the big "D"! I thought I would never live to see how a casino would pay me as fast as when depositig there! But I did! Today! I was playing these days in Virgin casino with pretty decent success and this morning decided to withdraw some of my winnings. I have made a couple of cash outs before and knew they are paying really fast! But what happened today was a complete shock for me - those guys have processed my winnings in just minutes and i got my money in my Skrill account in less than a hour!!! LESS THAN A HOUR! I thought it was impossible! Yes, I know the amount is not big, but big or not, that must be well noticed and appreciated! Here are some screenshots of that monumental event! From my gmail account: And from my Scrill account history: I wish this will turn into a normal casino withdrawal practice! Sometimes! Maybe! Until than - cheers!