Fiekie247

I just did about 300 spins on $0.60 and collected about 20 beez and still no trigger. Giving it a break now.

How long did it take the first time to trigger? I played now $0.60 bets and gave it 50 spins, got about bees and the hive did not explode, had a good x100 free spins feature though.

Happy belated Birthday Mr Pinnit.

So 800 spins as in you could not get another bee for 800 spins or it took a couple of bees to trigger the feature? Maybe I should rather play $0.60 bets? I gave it 1100 spins and this morning in total to move from level 4 - to max on $0.20. I must admit that was $220 in spins and I lost $140, only triggered free spins twice. The game was cold as anything else can be. BTW - The second time did you manage to trigger the feature and then more bee's came or was it just another 3 bees?

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So - I am stuck - I have about $80 in my account and my swarm is at Max - Do I go $1 or $2? Also does the first bee trigger the feature? What do you think would be the minimum I would win from swarm mode? - This is my first time.

So - I am stuck - I have about $80 in my account and my swarm is at Max - Do I go $1 or $2? Also does the first bee trigger the feature? What do you think would be the minimum I would win from swarm mode? - This is my first time.

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So you filled the hive up with $0.40 and $0.60 bets and then triggered the feature with $1 and won x696?

Hi Pinnit So can you confirm you build up swarm mode on $0.20 bet and then when you need 1 more bee you actually placed 1 quid bet and swarm mode was playing at 1 quid? How many spins did it take to trigger swarm mode?

Congratulations V I have had not much luck on Wild Swarm though. BTW I have been the swarm mode start with more bees, but I guess it as you level up.

So I received this email, so they do accept players from South Africa. I guess Askgamblers should update it on the site as well,since it shows players are restricted. Do I still continue with the brand and forget what happened 2 days ago?

I so badly wanted to make deposit and claim the welcome offer, however me holding my passport including a piece of paper with a text message does not feel right... So verification is going to be an issue.

You right, back in the day they were good. Last year sometime the website was down for a short while almost like a rebranding or restructure etc. Since then for me things went down the hill, my first withdrawal took 3 hours, now it takes 72 hours more or less.

The thing is, I never received any notification that my country is now restricted

I think I ill have to use the AGCCS soon if they do not refund me - They say I broke their terms as I signed up from a country that is restricted to play there. I signed up in 2015 already and there was no restrictions, otherwise I would not have been able to register right? I asked them why they never informed me or even if Live chat never told me before over hte last 2 years and they cannot answer. I had a withdrawal approved and paid out a couple of weeks ago, why did they not say or mention anything then? Live chat is really useless: Chat started on 27 Sep 2018, 11:53 AM (GMT+0) (11:53:38) *** Shafiek Samsodien joined the chat *** (11:53:38) Shafiek Samsodien: Update on my refund (11:53:42) Shafiek Samsodien: I am unable to login (11:53:46) Shafiek Samsodien: account blocked and closed (11:53:58) *** Jess joined the chat *** (11:54:05) Shafiek Samsodien: HI Jess (11:54:10) Shafiek Samsodien: email *************** (11:54:21) Shafiek Samsodien: So yesterday they apparently had to close my account (11:54:26) Jess: Hi Shafiek how are you? (11:54:33) Shafiek Samsodien: I am not so good (11:54:35) Shafiek Samsodien: how are you? (11:54:38) Jess: As you are not signed in I will need to ask you some security questions so I am able to locate the account for you. Please can you answer the below: Date of birth Home address, post code and city Mobile number When were you last logged in to your account? (11:54:43) Shafiek Samsodien: Sure (11:54:50) Shafiek Samsodien: *********************************** (11:55:02) Shafiek Samsodien: ************************************* (11:55:12) Shafiek Samsodien:***************************************** (11:55:15) Shafiek Samsodien: Logged in last night (11:55:31) Shafiek Samsodien: ********************************************************* (11:56:28) Jess: Sorry to hear you are not good (11:56:56) Shafiek Samsodien: Yeah because you guys had to close my account because of restrictions (11:57:08) Jess: Can you please tell me the amount you are due for refund please (11:57:13) Shafiek Samsodien: which I still dont understand, I played a couple of weeks ago and everything was still fine (11:57:18) Shafiek Samsodien: 25 Euros (11:58:30) Jess: We can not allow you to play in certain countries therefor we have needed to close your account. I see the 25.00 is currently with the payments team to make a decision as to whether they will refund this to you. (11:58:54) Shafiek Samsodien: Why do they have to make a decision? (11:58:56) Jess: You will be updated via email once the decision has been made. (11:59:06) Shafiek Samsodien: I mean its my deposit and I have not played with it yet (11:59:12) Jess: This is what I can see on your account (11:59:31) Shafiek Samsodien: Now I need to know why do they need to make a decision? How long will this decision take? (12:00:24) Shafiek Samsodien: I feel its just right to give my money back, this is really bad and weird from a brand like Red Bet to actually decided whether they wanna refund my depositsw (12:00:30) Shafiek Samsodien: My deposit (12:02:58) Shafiek Samsodien: I mean it is my money (12:03:57) Jess: As you have broken the terms and conditions on the site this is something we will need to look into for you. Once this has been done this will be resolved and we will send you an email. (12:04:31) Shafiek Samsodien: What terms specifically did I break? (12:04:31) Jess: I am unable to provide any further information at the moment as this is not something I will be able to decide for you. (12:05:05) Jess: That you are not allowed to play in the country you currently reside in this is clearly stated in the site terms and conditions which we always advise you read throughly. (12:05:52) Shafiek Samsodien: I signed up over 2 years ago - If I was restricted, how come you allowed me to sign up? Normally if a country is restricted, then I could not be able to sign up or find my country even right? (12:06:07) Shafiek Samsodien: Or has this change come into effect last year when Red bet had some do over (12:06:08) Shafiek Samsodien: ? (12:06:37) Shafiek Samsodien: Why had no one or any other support agent told me this before over the last 2 years, or even sent me an email regarding this? (12:06:42) Shafiek Samsodien: Its not like I signed up yesterday (12:07:42) Shafiek Samsodien: I actually signed up in 2016 (12:07:44) Shafiek Samsodien: 2015 (12:07:46) Jess: I am going to need to escalate this for you (12:08:01) Jess: I am unable to provide you with any further information at this time. (12:08:23) Shafiek Samsodien: Well its always like that - please escalate this otherwise I will open a complaint on Askgamblers regarding this matter (12:08:59) Jess: Of course I will ensure to do that for you. (12:09:06) Shafiek Samsodien: Please escalate, and let me know asap about my money (12:09:09) Shafiek Samsodien: thanks (12:09:42) Jess: I will do and you will get an email. (12:09:48) *** Shafiek Samsodien left the chat ***

I can withdraw to Neteller, Skrill or Ecopayz or Bank Transfer, I made a couple of successful withdrawals with them. I am not sure why they may not be able to refund me, as I made the deposit but did not start playing with my funds at all, I first asked them about the bonus, since it was not credited automatically. My point is that a few weeks ago I was with live chat all the time, discussing deposit bonuses etc and information regarding my withdrawal and they never said anything up until last night I am not suppose to be playing there anymore. Should I be worried or give it a day or two to see if I get my refund? I mean why could I not just place a withdrawal and then they would close my account, Maybe one of you guys can notify the rep and maybe just get a little more info on my behalf? I am starting to love the AGGCS these days

So I decided to play at Redbet casino and made a deposit of 25 euro and claimed a bonus. I made a couple of deposits before. I have been a member for 2 years now, I played a couple of weeks ago and made a successful withdrawal, everything was fine until tonight this happened : Chat started on 26 Sep 2018, 08:35 PM (GMT+0) (08:35:19) *** Shafiek Samsodien joined the chat *** (08:35:19) Shafiek Samsodien: Hello (08:35:22) Shafiek Samsodien: Hi (08:35:23) *** Cormac joined the chat *** (08:35:35) Cormac: Hi Shafiek, how can I help? (08:35:38) Shafiek Samsodien: I deposited 25 euro with bonus code SNW1 (08:35:48) Shafiek Samsodien: How do I activate the free spins? (08:35:59) Cormac: Did you receive an email for the offer? (08:36:04) Shafiek Samsodien: yeah (08:36:26) Cormac: Just a few moments please. (08:36:45) Shafiek Samsodien: ok (08:36:58) Shafiek Samsodien: can i play so long with my deposited funds? (08:37:41) Cormac: I would advise against it for the moment. (08:37:47) Shafiek Samsodien: ok (08:43:42) Cormac: Thank you, unfortunately we are unable to accept players from South Africa at the moment due to licencing changes, which is why you would not have seen South Africa on the list when creating your account I am afraid, I will therefore have to close your account with us, I am very sorry about this and if this were to change in the future we will of course contact you back. (08:44:14) Shafiek Samsodien: But I played a couple of weeks ago as well (08:44:30) Shafiek Samsodien: and my deposit? (08:44:53) Cormac: I'm afraid that it has changed. I will contact the department about getting a refund. (08:45:06) Cormac: Or getting it back, although I cannot guarentee. (08:45:39) Shafiek Samsodien: Why cant I make a withdrawal now nad you close my account afterwards? (08:46:02) Shafiek Samsodien: You cant just take my money and tell me you cannto guarantee that is bullshit bro (08:46:21) Shafiek Samsodien: So I request a withdrawal okay and then you close the accout after the withdrawal (08:46:25) Shafiek Samsodien: really weird (08:46:49) Cormac: I have already closed the account, we have our own internal procedures we must follow. I will ask for it to be sped up though for you. (08:47:17) Shafiek Samsodien: Really nonsense that you just proceed to close the account (08:47:28) Shafiek Samsodien: You first need to inform me about closing it and then you close it, (08:47:39) Shafiek Samsodien: WOW really not impressed by this (08:47:59) Cormac: We are obliged to if you are not in a registered country, Shafiek. (08:48:25) Shafiek Samsodien: I have been playing here for more than 2 years, now only I am restricted (08:48:32) Shafiek Samsodien: Anyways what is the next step now (08:49:26) Cormac: After this chat, I am passing the case to the relevant department so that they will inform us what is required for you to get the deposit back. (08:49:41) Shafiek Samsodien: How long does that take? (08:50:22) Cormac: I cannot say for sure. The department has to look at the case and have their own internal procedures to follow, as such I'd rather not give you a false timeline. (08:50:36) Shafiek Samsodien: days, weeks? (08:51:28) Shafiek Samsodien: it weird they did not tell me this a couple of weeks ago when I played here (08:51:50) Cormac: As I said, I cannot say, we always aim to get them addressed immediately or as soon as possible. (08:52:04) Shafiek Samsodien: 'ok thanks (08:53:13) Cormac: I will try to see if there is antything I can do to speed it up also. (08:53:25) *** Shafiek Samsodien left the chat *** Should I just wait for my deposit? he said he cannot guarantee a refund,

But 90% of wild swarm free spins feature do not pay well. Another over x600 - FAT RABBIT.

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