pinnit2015

Their 10 day pending periods on occasion may be a bigger killer.... Slotmillion 2017 were a decent outfit, they've regressed over the last year to the point i thought they were gearing up to be sold etc.

They tend to take interest in this from the perspective of finding out if there are any casinos that should feature on their ‘random’ inspections. Unfortunately they’re unlikely, to my knowledge, to go as far as saying ‘Pay Mr Pinnit back his cash’; sometimes when they do their reports they do something’s do this I think, but it’s relatively rare....

I don't have any understanding, so pointless thanking me for it

Plus, poor worded emails make it sound they're taking me down the legal route?

Shower of clowns - if they don't want UK customers, just pull out of the market.

What exactly did the UKGC say when you say they're looking into it?

I nominate Videoslots - For embarking upon a cost cutting regime that's been so brutal they nerfed their RTP for ALL markets, despite proclaiming it was only because of the big bad UK regime. Slotsmillion - for asking for SOW despite me spending the same amount there in a year than i do in two visits to the supermarket. Clued up casino and can't even read UKGC rules. Trada - for their migration to a wonderful platform - today i shed a tear when i logged in to that horror fest of AG and their 91% RTP's. 32 Red - for sending 5% bonus offers. 5%! If you guys stopped sponsoring Ant and Dec you may be able to stretch to 20%. Dunno about others but years ago there were a few standout casinos. Now, the good ones have slipped back and everyone appears to be finding the same level. Make a prediction that next year I'll be playing 90% at Novibet, William Hill and Sky Vegas.

That doesn’t make sense. Either you think they’re real or not; play or don’t play, but only if below a dollar?

I know and it’s the tacky marketing that we associate with AG.... I mean, 91% you may as well go land based!

Looks like they’re taking RG to a new level Set limit to all U.K. customers of 300 per month Email asking today for bank statement Reply back, no chance Saying they have a legal obligation to request, which iv went back with few questions based on that statement Account will be closed by end of day, I suspect

I'm always in two minds about these types of cases One hand, there's the 'risk free' session thought above... On the other, it's along the same lines of the UKGC consultation whereby it's 'you accept the bet, you honour it' mode - in other words, yes, the players were very sly BUT as a casino you need to get your house in order and should you suffer any financial consequence, well that's on you. The other issue is, if it was your parents who did it (and sorry, but i'm dubious- no offence), then surely the GS isn't valid...ergo.....you're entitled to the money. Careful of pushing this though incase other folk get into trouble - same with the credit card thing, you don't want a CIFAS marker....

I would just ask for the detail of the response that they got back from Gamstop - should be covered under 'automated decision making'. What you want to know is how was the GS not picked up at login but a later date - are we talking days/weeks here? Normally if it wasnae picked up upon first login, it would never be unless you changed your details to the ones that GS hold - so, quite weird... In terms of GS's terms that are broken - GS have a weird term in theirs that state you breach their terms if you try and login. Strange That email looks like they're saying the details in GS are different to the one at the casino? All other things being equal, they still should have picked up on it - what date was the GS registered and when did you play at the casino? Nektan - eek. Not the easiest casino to deal with.... Reason why you'll have pushback here is, had you lost your cash, you could of (quite rightly) asked for deposits to be returned. Just sop happens you won so, in theory, it would be a risk free casino session.

I personally think you'll get your deposits back.

You'll only know what the lay of the land is when either you submit a complaint, or ask the casino for a SAR to see their response from Gamstop. Re Verification - when did you sign up to the casino? The new regulations came into effect in May of this year, meaning verification prior to depositing. I did post something from the UKGC and Consumer Standards in which their view was, to paraphrase, if a casino accepts a bet then they have to honour the outcome. But nothings really happened since then.

No offence to Conor but...no. Be wary of the bonus terms now - max bet 15% of bonus amount thrown in as well. What happened to good old 5 quid? Bonanza 50% wagering contribution as well as others the length of your arm. Looks like an AG Clone. Ugh. I know Conors said things will be looked at in the new year but i'm afraid guys that you'll have lost a lot of your previous customers before then

That's Trada migrated.... 91% Book of Dead if anyone fancies it

I’ll not say what they are on here but a V says, it’s so easy to bypass the checks....whoever designed it needs to sit down and look at it again. Its a good idea that’s been a tad poorly implemented

100 quid spins must be the default spin size for gambling issues Excuse me whilst I play honey rush on 40ps

As stated before, they’re perfect if you like ***** customer support and ***** RTPs. You can ask Team Videoslots who have an account on here to clarify.

the UKGC has, by their own admission, viewed Gamstop as being far from perfect - probably why they've yet to mandate it. You'll be caught in no mans land with the casino saying it wasn't flagged to them and then GS saying 'well you tried to login anyway'

possibly, but whilst 15ks a good chuck of change, especially with sports betting, am sure they've seen larger lays....They've not been clear in their emails at all (from what the OP has posted) as to their thinking, which makes me think there's something else chugging away in the background.

I do try and be impartial despite rueing the fact that these cases are, in part, waving red flags at regulators to, er, over regulate.... Anyhow: Gamstop matches, first name, second name, DOB, postcode, email address so, all things being equal, a match of 4/5 should flag, even with incorrect surname. Ask for a subject access request from the casino to see what they got back from gamstop. If they got a 'negative' response, not the casinos fault Even so, by logging into a casino you probably broke Gamstops terms - quite weird though Even if you manage to get by that, there's the wife's credit card. Now, can argue the corn of whether they should allow this...but the wifes 'post purchase' authorisation isn't going to do much i'm afraid. Your parents, if that's true, can't sign you up for gamstop (well, they can, but you know what i mean)....but there's not a mission you'll convince them it wasn't you. Overall, think you'll have to be extremely lucky to get anything - maybe deposits back at a push.

OP has gone AWOL To be fair, to be expected; the life of a paid shill is a busy one.