cocopop3011

Here is our schedule for May - all dates are subject to change and provisional
1. 250 EUR ALL MEMBERS 7th May - 14th May 
2. 750 EUR - ALL PREMIUM MEMBERS (all eligible this time)  PICK ONE GAME 18th May - 25th May 
3. Pragmatic Play 2,000 EUR 21st May - 28th May details to follow

Here is our schedule for May - all dates are subject to change and provisional
1. 250 EUR ALL MEMBERS 7th May - 14th May 
2. 750 EUR - ALL PREMIUM MEMBERS (all eligible this time)  PICK ONE GAME 18th May - 25th May 
3. Pragmatic Play 2,000 EUR 21st May - 28th May details to follow

And in regards to the submission - these are always done as early as possible, in addition to the other 100 tasks I run daily for the forum and while website. You should know that submission of invoices is a long process, it’s not just a matter of typing your name here and the amount. It takes a long time to complete, as well as completing the invoices and recording data - especially on months where we have 15+ members. You should also know that every single screenshot that is entered has to be checked prior to me submitting these invoices - so again you can imagine the time this takes during months where are contest heavy. 

No provider contest at the moment. Other contests will be announced this week. 

Good point, I think I should update the rules and period of waiting. I will check with the team tomorrow to see if this should be extended to 21 working days. Unfortunately, I do not have control over the financial process once it leaves me but maybe 14 days is misleading. Will check this tomorrow and update it.

Ladies, ladies....you gotta have a little "financial feng shui". You’re stressing the bills out. You can’t rush the bag. Getting annoyed at the ATM doesn’t make the 20s and 100s come out faster, it just makes the machine feel judged. It'll come out when the vibes are right. 
I don't know what I said there but yeah @cocopop3011 is doing a great job! Rusty trombone or not she's the best and she's even better at parallel parking too so A+ to that! ☺️

i totally agree with potato.
be thankfull for the plenty competitions and rest assured that the payment will arive in the next weeks.
coco is doing her best to handle this forum and imo she is doing an awesome job.
 

Doesn't matter if we know, question is...
WHERE IS MONEY??????
outrageous!!!
On behalf of the other Karens above:
we want to speak to the manager, now
 
Guys gotta start being a bit more patient, it'll come if the time is right, getting annoyed over waiting never made it "come" faster, ykyk
 

Hopefully we'll start seeing these payments come in this week.

Hey guys!
We often only get to hear about bad experiences in the forum, but let's kick off our new Q&A hub with something positive! 
Which online casino have you been impressed with this month? And Why? Was it their bonuses, games or even fast withdrawals that stood out? Please feel free to share the:
1. Casino Name & any tips for other players 
 

I'm assuming they are for different countries afi - there will be something different. 

Hi all ive just had my biggest win ever on a slot which was 3.6k i started to withdraw this morning ive only had the account through betway for a few days or so. Is there anything i should expect from them with this amount of withdrawal and my account being pretty new? Im quite worried based on what ive seen

Thanks! I've played on Angliabet and won £160 on Monster Pop, and my withdrawal arrived at my HSBC account within 15 minutes.

I have $4,000 total on MrPunter.
 
$1,500 in withdrawals pending since April 12 (over 20 days).
Was told “final stages of review” and that it was “expedited,” but still no payment.
Support now gives generic responses and ended chat when I asked for specifics.

I am filing a formal dispute regarding a session on the Pragmatic Play Speed Blackjack table (Dealer: Frank-Bernie).
During Round #298426289015008, the physical cards broadcast on the live stream resulted in a winning side-bet payout. However, the game history was recorded with incorrect card data—specifically misidentifying a physical card as a Jack of Diamonds—resulting in a loss.
I have contacted CoinPoker support (Ref: VD1176328013646813), but they have refused to escalate the matter to the game provider, Pragmatic Play, for a manual video audit. I am reporting a clear OCR (Optical Character Recognition) synchronization error. I request a manual review of the provider's video archive to reconcile the visual broadcast with the incorrect digital record.
evidence links
https://i.postimg.cc/bvY3qHs6/chatpp41.jpg

Casino: Bitspins.bet
Complaint: Withdrawal blocked behind additional deposit requirement
I am submitting this complaint regarding a withdrawal issue on Bitspins.bet.
I registered on the platform recently and used a promotional bonus of approximately $200. I completed the required wagering conditions as stated for the bonus. After completing wagering, my account balance increased significantly (over $20,000).
I then attempted to withdraw a small portion of my balance (minimum withdrawal amount $100). The withdrawal initially showed as “processing,” but was not completed.
Instead, I was informed that my account must go through a verification/activation step. I was told that I need to make a minimum deposit of $100 in order to “activate” withdrawals on my account.
Additionally, my account is marked as “KYC Unverified,” and verification is handled through a third-party service (Sumsub). However, even with verification steps, I am unable to proceed with withdrawal unless I first make this deposit.
I would like to point out that:
I have already completed the wagering requirements tied to the bonus
The withdrawal is being blocked behind an additional deposit condition
This deposit requirement was not clearly presented as a necessary condition for withdrawing winnings after wagering completion
Below are the exact messages and conditions shown on my account:
“Your Withdrawal Is Being Processed” (initial status)
Withdrawal later not completed / blocked
“Account Activation requires a deposit of $100 or more”
“Withdrawals can only be processed once verification is complete, which requires a deposit”
KYC status shown as “Unverified”
Timeline:
Account registered: Recently
Bonus used and wagering completed: Shortly after registration
Withdrawal attempted: Shortly after completing wagering
I am requesting assistance in resolving this issue and clarification on whether it is acceptable for withdrawals to be conditioned on an additional deposit after wagering requirements have already been fulfilled.
I would like to withdraw my available balance without being required to make a further deposit.
Thank you.

We just have to be patient ☺️ 
May contests will be announced Tuesday onwards ☺️

Hi and welcome to the forum - I’m not sure we have an active rep for Pinco - can we try to help you? 

Dettó ! Ugyanez a helyzet az Nvcasino . Nekem csak úgy nem fizetett ki 1600 euro 
Undorító eljárás ! 

Hey everyone, glad to be here. I’ve been into online casinos and sports betting for a while now, mostly slots and sportsbook. 
 

I request an official representative of Pinco Casino to join this discussion and address my case directly.

It happened to me with Stake.. I think a big security flaw is how "anyone" can just change wallet and in the next 5 seconds empty the account to the new wallet, no whitelisting or anything like that. they do offer 2FA fair enough, but many ppl using VPNs (which is the norm) struggle with getting 2FA on a device approving login on the one with the VPN and so on. I have started looking for smaller/ new crypto bookies as they are the most likely to look after you because they want business, whereas Stake already act like your corporate established bookie that has enough business, almost like ppl want them not the other way around.. but hey ho, I guess Tony Soprano was right when he said "it's always good to be into smth from the ground up"

I will feed this back to our team for you and see what we can do 🙂 

I just have the same couple of offers that's been there for at least a couple of months now. Even upon reaching 'Gold' status, nothing happened. Just the same couple of bonus offers - one of them at a casino rated 3.8/10 on AG - why would I want to play at a 3.8 rated casino?

This is a great initiative! It is always nice when the management team is so open to talking with the community. I am looking forward to hearing about the future plans for the platform. See you tomorrow! 👋