Advice on my 3.6k withdrawal needed

[13rhysf]

Hi all ive just had my biggest win ever on a slot which was 3.6k i started to withdraw this morning ive only had the account through betway for a few days or so. Is there anything i should expect from them with this amount of withdrawal and my account being pretty new? Im quite worried based on what ive seen

[cocopop3011]

On 5/2/2026 at 2:27 PM, 13rhysf said:

Hi all ive just had my biggest win ever on a slot which was 3.6k i started to withdraw this morning ive only had the account through betway for a few days or so. Is there anything i should expect from them with this amount of withdrawal and my account being pretty new? Im quite worried based on what ive seen

Hi and welcome to the forum. I have moved your topic here as you replied in a post from 2022, so let's give this the attention it deserves here instead  Congrats on your winnings btw. Have you completed the verification process?

[Icy]

On 5/2/2026 at 9:27 AM, 13rhysf said:

Hi all ive just had my biggest win ever on a slot which was 3.6k i started to withdraw this morning ive only had the account through betway for a few days or so. Is there anything i should expect from them with this amount of withdrawal and my account being pretty new? Im quite worried based on what ive seen

Hi @13rhysf! Congrats on your 3.6k win! What currency did you have it in?

Verification of documents, possible delays due to processing are some expectations.

If you haven't broken any of their terms then you should be good!

[Afi4wins]

@13rhysf Hi there.

First of all, you need to prepare all your documents for the KYC approval - photo of ID, proof of address, proof of deposit method you had used (bank or e-wallet), plus possibly even a selfie. You can check these requirements in the casino's T&C.

Approval may take a few hours to a few days, depending on the speed of the casino's approval team (KYC Team).

If no rules or terms had been breached, then your withdrawal claim would not face any issues, but payment speed may vary quite a lot!

[Ultras34]

@13rhysf GZ on your win..hope you didnt take some bonus offer.  than you can expect 5x your deposit only ofc after pass KYC ..

[Maddison Dwyer]

New account plus first decent cashout usually means paperwork before money, which is annoying but pretty normal. I’d get every document ready now rather than waiting for them to drip-feed requests. The bit that would make me uneasy isn’t a day-one delay, it’s if they go quiet or keep moving the goalposts with KYC. Also worth double-checking whether a bonus was involved, just so there isn’t a withdrawal cap or stake-limit surprise hiding in the small print.