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cocopop3011

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Everything posted by cocopop3011

  1. You can try and log a complaint here and see if it is accepted or not on the grounds that your account was fully verified before depositing and it is only when you withdrew that they believed the document was in fact edited and no proof has been provided to you. If it was me I would want a better explanation than just a rule thrown in my face with no further explanation. If you are going to use our complaints system please make sure you explain fully why you are making the complaint. Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. Using AskGamblers Casino complaints Service Let us know in case you need further assistance.
  2. What I'd give to spend a few hours with slots in the old days!
  3. Okay so just in case you didn't understand the rule you violated - they are saying that you submitted a verfification document that has been tampered with / photoshopped / edited. If it was me in this position I would be asking for the reason why they think this and proof as to why they think it. It seems an extreme violation IMHO. May I ask how long your account was initially verifided for and was it verified before you requested the withdrawal or after?
  4. Has proof been supplied as to why they believe your photo was edited?
  5. Haha, it didn't take long to put two and two togther over the years. Many have tried. All have failed
  6. I've never actually been to one! I alsmost have but didn't lol. But if this is the kind of drama that happens I need to get one ASAP
  7. Please remember to keep it friendly boys. I'm sure Blackjax is only to trying to assit the best way in which he can. Can I ask, have you already taken the avice that Valdes offered in his previous post?
  8. Not that I am aware of yet. They should arrive over the coming days, don't worry.
  9. Thank you for clarifying.
  10. Casino Etiquette: How to Behave at Casinos and Gambling Venues
  11. I wonder if we should create a new topic with a new poll. NetEnt has taken top sport on here but of course dated 2016...shall we do an updated one?
  12. I actually think it is an issue and there should be guidelines and restrictions in place. My children are young and at a young age they are already asking me to buy in-app purchases that will allow them coins, special oufits etc. For example - my daughter was playing a game and she really wanted a costume she just could not win. £1.99. I thought oh okay I'll buy it. Then my little boy of course wanted the same outfit on his, £1.99. Yesterday my daugher asked me if I will get Minecraft its £6.99 for the app and then it has in-app purchases. I said no. They are under the age of 7! And already asking for in-app purchases. If I continue to buy them they will grow up thinking that is accpetable so just spend money on virtual items that aren't even real. I believe that these purchases you can buy whether they be apps, xbox rewards, anything, are getting seriously out of hand and I do think that over the years this has to start being regulated in some kind of way because like you said this can be a serius addiction, if not worse than gambling because there is absolutely no finanial gain!
  13. I've now received all your replies and your emails have been forward to the relevant teams. Good luck with the testing. I will be in contact again once the first round has finished.
  14. Hi and welcome to the forum! Sorry it could not be on better terms. Are absolutely sure that you haven't created account? If you are then maybe you should ask the casino for proof?
  15. Yep, I've said my farewell but I know he will be back whe he is able to. And of course wish him luck and health.
  16. Oh well that is good to hear! Glad to see you are keeping safe in this crazy ass world.
  17. How are you even meant to take the photo of you have to hold your ID and your laptop?
  18. How did I miss this classic comment from johnny in September. Anyone see Johnny about in other forums lately or is he still banned from them all
  19. Good to here, keep us posted niran.
  20. Have fun! Keep us posted on how you get on...
  21. Hi and welcome to the forum! I think you've already received the best reply above if I'm being honest. Can I ask if you have decided to take any measures to stop yourself playing at the casino since you posted this?
  22. Private messages have now been sent to users - please check these and reply to me ASAP.
  23. If anyone else would like to take part in this round of testing please contact me ASAP. For nowm the prizes will remain as stated in the original post. But in future tests we can allow a voucher for each participant at a lower amount.
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