cocopop3011

I can only relay what they tell me unfortunately. I’m they’ve told me this week so let’s see.

Yes and this shows that the casino conducted some AML investigations and as a result your account was closed due to their investigations. I understand this is frustrating for you, but I am confident that the casino conducted thorough investigations and your account was not unfairly closed. From a forum point of view I’m afraid there is nothing more we can do for you.

I’ve been told they’ll be paid this week.

The player is aware of what’s happened even if it’s stating in here he hasn’t been informed.

He did file a complaint but it was rejected and we won’t be able to accept a new complaint from him unfortunately.

I believe you have been given the outcome of the investigation?

The player has already received an update regarding this. I have also spoken to olle and know the outcome of the investigation but unfortunately due to sensitive data I cannot share it on the forum. The OP has been given advice but from our side there is no further help we can offer I’m afraid.

Welcome to our forum, we hope you’re about to stick around? We’d love to expand our sporting section with more members.

Hello and welcome to the forum

I thought you liked a challenge

Hi and welcome to the forum! Thanks for stepping in here

Hello and welcome to the forum. Is it something to do with the payment method? Which option are you choosing and how did you make the deposit?

Can you list some casinos in particular so we could answer this better?

Hello and welcome to the forum! It’s lovely to have you here.

You were aware of the payment rules when you entered. You are also aware of what payments have been delayed for April due to holidays. It’s not 37-48 people, GiG don’t only own AG they own a LOT of companies! You’re quite far off with your figures I’m afraid.

Payments are not only sent for AG!! The company is GiG responsible for thousands of people’s payments every month! And payments don’t take 30 seconds! Each and every person being paid has to follow a process for which a huge company, everything also has to be logged and recorded. It might take you 30seconds to send a payment, but you’re not working in finance for a HUGE company. It’s also not 7-8 people in our forum alone. No specific times have EVER been given. You can clearly read that in their terms and conditions, I never ever specify a date, forum members just speculate.

Playson is definitely happening this month. My replies may be slow today as I’m sick but will try to read all mentioned posts throughout the day.

THIS CONTEST IS OPEN TO ALL MEMBERS, REGARDLESS OF YOUR LOYALTY BADGE CONTEST DATES - 10th June 00:01 GMT - 17th June 23:59 GMT (Regardless of time zones, your screenshots AND game logs must be within these dates) Prize Fund - 250 EUR ALL CASINOS MUST BE LICENSED NEW RULES PLEASE READ: There are no currency rules. This means you can play as you wish for AG contests, which I designed to be fun. We seemed to have lost track of why these contests were originally made! Anyone who converts currency in the forum will have their posts removed, NO EXCPETIONS, NO EXCUSES! This means if your post has a winning screenshot in it, it will also be REMOVED & DISQUALIFIED. If someone wins with a low bet then that's just the luck of the draw! Your game must have a minimum of 9 lines ( rule updated 12th May) NO CRYPTOCURRENCIES ACCEPTED OR SOCIAL CASINO COINS ________________________________________________________ FULL RULES AND REGULATIONS CAN BE FOUND BELOW. ENTERING THIS CONTEST MEANS YOU HAVE CLICKED THE LINK AND AGREED TO THE RULES AND REGULATIONS. Rules & Regulations for AskGamblers Forum Contests ________________________________________________________________________________________ How the contest works: To enter please submit your winning screenshots and only your highest multiplier counts. You submit as many screenshots as you like but only the highest multiplier counts. You cannot change or edit your post after you have posted. If any posts show as edited before the screenshot is verified and counted by me, you may be suspended from the contest. You MUST submit your screenshots within 48 hours of the winning time and date so you cannot hold screenshots back. But once the contest closes, no screenshots will be accepted. All screenshots must show time, date, and bet size and a game log must be submitted. You can play at any casino and any slot and all paylines must be active, Bonus bets or any kind or boosted bets/extra bets are EXCLUDED. You can play with bonus funds but all screenshots must be your own and in real mode, not demo. ALL MEMBERS - You must include a game log where and when possible and notify me if there are any issues. All NEW MEMBERS MUST submit a casino game log for verification. If you are an autospin it remains your responsibility to capture the win and get the logs Screenshots MUST be your own. If I find out they are not it will result in disqualification from all AG Contests. We can no longer accept photos taken of a laptop or desktop device. Screenshots will only be accepted that have been taken from the device. Videos are no longer being accepted. We cannot accept screenshots from Social Casinos, It is your responsibility to screenshot your wins . If you do not have a winning screenshot, we cannot hold your position on the leaderboard, nor can we chase the provider for this. However, we can step in and help with game logs as a last resort. Admin also reserves the right to request additional information at any time, which will be on a case-by-case basis. Failure to provide one might mean your screenshot is disqualified. In the event additional information is requested, admin must state why. Admin reserves the right to refuse entry to any player who is not abiding by the forum rules. Any players caught cheating will receive a blanket ban from the entire AG Site and all payments will be forfeited. You cannot use the same screenshot twice. So if it’s been used in another contest or different forum you cannot use it again. You must Gamble Responsibly and only play in these contests if you are willing to lose. If we feel like anyone is playing beyond their financial means, we reserve the right to refuse entry into future contests for your own benefit. You must make a real money deposit to play. You are allowed to use a bonuses but a real money deposit must be made. When you post your screenshot you MUST tell me what casino you have collected the screenshot from if it is not clearly visible. The top NINE winners will share the following: 1st Place - €60 2nd €45 3rd €35 4th €35 5th €25 6th €20 7th €10 8th 10 EUR 9th 10 EUR Bonus buy bets are excluded. This includes any extra bets that are not included in the original basic spin stake. Only real money screenshots count. You can use bonus funds but screenshots cannot be in demo mode. Exclusive to AskGamblers members only. If you don’t have a forum account, you must create one. Payments can take up to 14 working days to arrive after the invoices have been sent, not including weekends. AskGamblers reserves the right to amend these rules at any time, but we must clearly state the new rules with a time and date stamp and list the reasons why we have changed the rules. We will remain fair to all players at all times. We also reserve the right to refuse entry to any player who we feel is cheating or breaking our currency rules, or finding loopholes to gain an advantage over other players We will not tolerate any abuse, and we ask that all members remain kind to each other throughout our contests. We understand that sometimes things can get heated, but we'd like to remind everyone that this should be kept out of the contest topics.

Could you tell us which casino it is please?

I will ask again. Can you do me a favour and just give me the link to that contest again.

Just to let you all know I have chased payments this morning and will update you when I know more. Thank you for being patient.

It may be that you cannot vote for that casino from your country.

I was away at the weekend Afi so it won’t be starting today but it can start tomorrow.

sorry I couldn’t chase it today and the person is off today but will chase it Monday.

Hi, sorry only now seeing this. Are the casino not responding to your messages anymore?