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Please see the feedback from our casino ratings team - “We do agree, which is why CasinoRank will be getting another major update this year which will be focused on how player reviews and complaints affect it. ”

@Icy still waiting on a response for this one.

@Blackjax Please could you ask your question in here regarding the ratings and complaints so I can forward it to your team,

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Hi and welcome to the forum. They cannot fail to provide licensing information and it has to be visible on their website - is it?

It’s okay I’ve already done it for you, just make sure you keep posting in here

We do currently have a backlog - when did you write them please?

Please see the response from our casino review team HERE

@Icy Here was s the response from our casino review team - “We completely understand your point - there are casinos on our site which are long overdue for an update. Good news is that we do have a plan to check them and make necessary updates when it comes to data and content, the bad news is that it's going to take a lot of time to do full updates for every casino. That's why we're excited to have the Suggest and Edit feature back - it will help us reassess our priorities as we go to make sure we're tackling the casinos our visitors have flagged.”

Member question from @Icy Why is it that for years, since I was still my "old self", the original Icymod has yet to see concrete updates of online casinos in their relevant pages? Yes, I'm confident it'll take years but it's been equally like this, untouched, dormant without updates to this day. The information in each of the casino pages in AG are either misleading, restricted and they either require VPN to bypass information. For example, players from _______ are accepted, now going to the actual casino those players are indeed restricted. You can reverse that and it'll be what it is. These can lead any player to the wrong path by having little or no facts shown by AG. Simply put, we want updates please!

Potentially this is a knock on effect it could have for sure! Especially if this is a wider restriction the does actually apply to all bonuses including 100% welcome bonuses!

Welcome to our first Ask Me Anything - and your host is …… ME Since some of you have asked questions around casino reviews and ratings, so I thought we could use our first topic. I work closely with reviews so lots of these questions I can answer and regarding ratings I can get our team to answer and post them here. This topic will be open for 7 days - you can ask any questions you like regarding casino reviews and ratings.

Hopefully better luck for next month

How come they cancelled it, what happened?

Great news about November though! Hopefully next month will be kinder again

We are looking at engagement in non contest topics so as long as you keep participating you could be one day

Regarding someone from the casino review / ratings team I think it’s best if I get a topic up and you can all write your questions and I can feedback the answers myself

Will forward this to the team for you and get a response

At the moment we do not need another permanent moderator, but this is something they could happen in the future

Well I can answer some of these - deposits aren’t made by our review team. We give a review based only on the information the casino provides and what we can see - our expert reviews are not or meant to be based on personal experiences - they are factual reviews based on the terms and conditions. Why? Because you are bound by those terms so regardless of when a deposit or withdrawal is made what is stated in the terms and conditions is what the casino MUST adhere to. And no we do not read reviews from elsewhere or any other sites - the reviews are objective and not subjective although the reviewer can give their thoughts on what they think of the casinos terms (whether they think they are fair etc etc) but we do not review personal deposit or withdrawal times. However - the reviewer does not decide the casino rating that is a different team so if you’d like to know more about casino rating I can try and get a member from that side.

I’m not sure and will need to check myself because I wondered last night how this is going to work. Surely a normal 100% bonus won’t come with a low 10x - don’t know what the nitty gritty of it is but will dig deeper today.

Well if someone comes from finance you can ask Please submit some other suggestions as we have already had finance.

The UK gambling scene is evolving at a fast pace, let me tell you. This time, it's in our favour! We've seen more measures come into force, including a wagering cap and a ban on bonus mixing. Wagering requirements are now being capped at 10x and casinos are not allowed to mix casino and sports bonuses. These measures are part of a wider safer gambling campaign and I imagine will be welcomed by most players. Read more about it here - UK: Wagering Cap and Mixed Bonus Ban Enter Into Force

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