ValDes

Hmm, I am rather curious to know what is the "statistics' you were referring to. There is no official statistics about DOA as far as I know...

You can ask for more information regarding the aforementioned license number using this email - [email protected] Have you submitted your complaint against Gorilla Casino using this email - [email protected]? How long since you've submitted your case?

Or...maybe your beloved wolfie is using the same logic as yours...

Huh! Spinning and spinning? How about winning and winning? What are you spinning though? Your beloved wolfie I guess...

Marko is part of our developers team and needs moderator's rights to do what he's doing with the forum.

In my humble opinion, it is not just black and white when it comes to a serious subject like the aforementioned one. Simply because when we discuss this matter, we need to consider that it concerns in fact three different subjects - player, casino and of course, licensing authority. And it is definitely not fair to put all the blame (if any) only on one or another of these subjects, because fighting with problem gambling should definitely be a process of cumulative efforts from all the three of them. At least this is how I imagine it should be in a perfect world... How casinos recognize it? As a member of the Complaints Team in AskGamblers, I'm dealing with such cases (concerning problem gamblers) on a regular basis and learned a lot in the last couple of years about various internal procedures and checks used by casinos to identify and deal with such customers. Wish I could comment more on the 'inside' procedures, however I am not allowed to talk about that (as per our complaints terms and conditions concerning non-disclosure of complaints related information), so hope you understand. What I know for sure though and could confirm is that every decent online casino operator is using such internal checks or flags to determine a possible problem gambler. Such flags could be triggered after an unusual deposit density, a sudden and significant raise of the average deposit amount, a drastic change of the ratio between the number of deposits made over a predefined period of time, a comparison between the used deposit methods and average deposit amount, various comparisons based on player's country of residence and average deposit amount for that country players, etc, etc... I could assure you that casino people are taking this matter very seriously and I really meant it. Ten years ago you could easily deposit 10000+ in an online casino without any problem. But if you try to do that now you will be surprised to know that most online casinos would actually not allow you to do that. At least not before you confirm with them you are not a problem gambler and sometimes you will be required to do that in written. And this is just part of all measures taken by casinos to protect players. Must mention the huge role (in a positive aspect) in improving these measures, requested and applied due to the special provisions of most reputable licensing authorities though. How casinos react? Wish I could say online casinos were ruthless once a problem gambler was duly identified and determined as such...but they are not. Or at least not as much as I think they should be when it comes to players protection. I've seen dozens of operators (some even considered as reputable ) to reopen player accounts, which were previously identified as problem gamblers using the ridiculous excuse "Player did not requested self-exclusion, but just an account closure". I've seen bad casino operators reopening even accounts under self-exclusion agreement only to take player deposits and to close again the account if a withdrawal is being requested... However, most decent casinos will offer you a self-exclusion period, cool-off period or setting a deposit limit. Some will even go a step further and once player confirms a problem gambling his account is being closed immediately and reopened after a predefined period of time and only after a confirmation in written. Recently, some really reputable online operators are referring such problem gamblers directly to their licensing authority and recommend them using a self-exclusion option from all casinos licensed by that authority. A good example is Malta Gaming Authority and its self-barring request form (http://www.mga.org.mt/wp/wp-content/uploads/SELF-BARRING-REQUEST.pdf). Do the casinos and the licensing authority take all the necessary measures to protect and help problem gamblers? Maybe they do, some are really trying hard, but definitely not enough. Otherwise we wouldn't see so many problem gamblers going deeper and deeper into the grey zone, neither so many players reporting serious issues concerning account closures and self-exclusions on a regular basis. What do the national governments? Nothing! Except scratching their tongue with one hand, moaning how bad is problem gambling and how serious could be its social consequences and taking (gladly) with the other one the huge money coming from both land based and online gambling. Sad but true... What holds the future? Drastic changes and improvements I hope! Players definitely deserve to be protected as much as possible, because everyone could become a problem gambler one day.

Neither do I, simply because my own country is often among the restricted countries. And even though I don't think it's fair to take deposits from players from certain country only to have them restricted on a great free spins or no deposit offer later on, it is casino's sacred right to determine its own marketing policy and target group.

Yep, quite early I would say, but somehow my sleep is not good recently. Probably due to the solar eclipse from last week. Sure, it's your topic and your idea after all, so feel free to do whatever you like.

And I am truly grateful for that. Must admit that I'm kinda fan of your posting/writing style and would be a shame to have you banned for using offensive language.

Well, I am ready to face that 'challenge' if it's gonna work out and our beloved Luciana appears here more often and for more time. I'm sure you all miss her so much and the same applies to me.

Great idea! Feel free to start such topics in Your Favorite section of the forum, I think it's most suitable since you gonna ask people "What's your preferred Microgaming slot for wagering?"... Would be great if we have the same topics created for NetEnt, RTG, Playtech... Let me know if you need any assistance, I will be more than happy to help.

Apologies for that my dear, was just checking the forum briefly using my phone. Good morning though. No need to hide, if Guru aims you there is nowhere you can hide.

Probably in the middle of a serious gun fight with some outlaws.

Do you refer to new offers concerning Betfair or just asking in general?

If you refer to Microgaming's Money Mad Monkey then I have to agree with you. Had some terrible sessions with this game before and didn't even touch ever since.

Sounds interesting, but 'our' so called Lady Luck aka LL has far more modest history... This name was born spontaneously in one of the many discussions here and have no memories who started using it for the first time, was it Afi or me? It doesn't really matter to be honest, as long as she is with us, it is okay.

Well then, Hello again, Valentin.

But of course....once in a blue moon.

Great hit, Vinny!

Thanks. Nope, didn't even suspect such game exists. Then made a quick search across our website and found it - Vegas Party. You are totally right though, this game is almost a copy of Twin Spin.

I have almost the same win last week. But what really pays great is when the last "K" is there! Another hit from last week with my beloved Twin Spin!

Hmm, not so sure about that to be honest... You know, she (Lady Luck) is quite a stubborn lady from time to time. Could confirm that from personal experience as she was rather unfriendly (to say the least) for quite some time during last year and the beginning of this one... But, sure, I'll have some chit chat with her and mention about you. Let's hope she is in a mood!

Luck, mate! It's called Luck! I've been in a loooooong dry streak and now truly enjoy my moments with Lady Luck and her gentle push every now and there.

We have already started some discussions regarding Steam Tower slot by NetEnt here.

As usual, your wish is my command! Shame it was the very last spin, but still over 1000 x bet win! And a Wild Line of course.