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Excellent. Sometimes you have to think with a cool head. Enjoy your money.

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@ales200 you are not going to receive your money unless you finish your remaining wager. Sadly this is how it is. If something is in a casinos terms then AG cannot make them change it. Try to finish the wager and walk away with whatever you can get. You may not like it but that's just how it.

They haven't won anything since 2020. I wonder what happened.

I believe the same thing happened with you at Winz. Looks like it's the norm now. The company changed its name to Novatrix from Dama but didnt change the habit of scr3wing players.

@cocopop3011 if a complaint goes unresolved because the casino could not finish their investigation in required time, what happens? I mean on whos request can the complaint be reopened, the casino only or both parties?

Its worth trying. Please be clear with all your responses to them. I hope you have screenshots of all the replies they gave you. This will help your case.

Please remove or edit your last sentence.

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Please keep us updated. Hope you get your money.

@cocopop3011 please take a not of this as well.

Tournament payments are done in your casino account and expect them before the end of the month.

@cocopop3011 I had updated you regarding my payment error that it was €125. It wasn't updated I guess. I received €120.

Did you receive your payments for July?

These guys have registered the website pretty cunningly. There is an actual mirror site for 1win.pro, which is legit (1st screenshot, real) . They just added a hyphen to mislead people (2nd screenshot, SCAM) .

Askgamblers has already told you that they cannot help you in this case. Dif you not file the complaint at cadre?

I reviewed the casino a few months ago so you can take a look. If you have any specific questions you can ask me. https://www.askgamblers.com/online-casinos/reviews/slotrave-casino#review-6a6a0247b81860c74c082cc9

You should file complaint with cadre.online asap.

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Some people did but now I believe they have been paid out.

Thankfully most casinos at our place give us games at max rtp versions. Like how its supposed to be.