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    • How did you contact them? Email? 
    • So they concluded the complaint as resolved on the basis that bets were made under a different IP or unresolved? And did they say if the casino provided lcb with proof? 
    • Just going back to this one and in relation to what @Blackjax said about the bets on a different IP above. So during the 10/20 minutes you were logged out the balance played down from €50k to zero? Sorry if you’ve already posted these but did you post the game history for this already? (Sorry I read a lot of topics every day so just rejog my memory here)  Also did you post proof the casinos was unlocked during that timeframe? Again just yes or no and I’ll go back and check. 
    • have you asked Evolution if these were real bets ?
    • If they say that the limit is €10,000 per number, let's do the math: to reach €41,000, the account would have to bet, for example, €10,000 on four different numbers and €1,000 on a fifth number. If the ball landed on one of the numbers with €10,000, the prize paid would be €350,000 (35 to 1). But their Clause 6.15 clearly states: the maximum daily winnings are €100,000. What this proves: No official Evolution roulette system allows a player to place chips on the table whose potential prize (€350,000) exceeds the casino's maximum payout limit (€100,000). The system gives a “Bet Rejected - Exceeds Max Payout” error. The fact that this bet went through proves that it was “injected” by the system (via API) to melt the balance, bypassing the game's protective barriers.
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