Dwad Posted July 17, 2018 Posted July 17, 2018 Leovegas have removed net ent games, well to UK players as far as im aware, anyone know why? It used to be my favourite site, but it seems to have gone right down the pan with support tickets open with them for an age with no response except its being looked at, sorry! Quote
cocopop3011 Posted July 17, 2018 Posted July 17, 2018 Leovegas have removed net ent games, well to UK players as far as im aware, anyone know why? It used to be my favourite site, but it seems to have gone right down the pan with support tickets open with them for an age with no response except its being looked at, sorry! You're right they have! I've just asked live chat why and it just says they've been pulled for the forseable future! He also said he's not important enough to know the actual reason Live chat at its best! LeoDubbed 1 Quote
LeoDubbed Posted July 17, 2018 Posted July 17, 2018 aaahhahaha, watdafuq...how to boost the spirit of your employees 101 folks! Quote
Dwad Posted July 17, 2018 Author Posted July 17, 2018 You're right they have! I've just asked live chat why and it just says they've been pulled for the forseable future! He also said he's not important enough to know the actual reason Live chat at its best! You see that support response doesn’t surprise me at all, it’s just not a very good look for customer support, one of the best to one of the worst in a little under a year. Wonder if they are struggling as a business or something Quote
cocopop3011 Posted July 17, 2018 Posted July 17, 2018 You see that support response doesn’t surprise me at all, it’s just not a very good look for customer support, one of the best to one of the worst in a little under a year. Wonder if they are struggling as a business or something Actually I wasn't really disappointed I wouldn't be surprised if the agent genuinely didn't know the reason why the games have been pulled! Quote
pinnit2015 Posted July 18, 2018 Posted July 18, 2018 You see that support response doesn’t surprise me at all, it’s just not a very good look for customer support, one of the best to one of the worst in a little under a year. Wonder if they are struggling as a business or something Quite the opposite - floating on Swedish stock market, growth year upon year, EBT up etc Maybe the acquisitions are effecting their infrastructure though. Too much demand, not enough resources. Regardless - they wont be taking out a payday loan any time soon. Quote
ValDes Posted July 18, 2018 Posted July 18, 2018 Leovegas have removed net ent games, well to UK players as far as im aware, anyone know why? It used to be my favourite site, but it seems to have gone right down the pan with support tickets open with them for an age with no response except its being looked at, sorry! Hey there and welcome to AskGamblers. Hmm, removing most played games from your portfolio? Must have been quite a tough decision to make I guess... Let me ping their AG Account Manager and see if we could get some details. Will update as soon as we got any. Quote
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