sammcdonald1990 Posted October 23 Posted October 23 I have been trying to get my jackpot winnings withdrawn, I was firstly allowed to make 5 $3000 withdrawals after that everything stopped and I would just be given excuse after excuse, my account was verified, no rules were broken, they simply don’t want to pay the money.. yesterday I had a vip manager email me and try to get me to accept a payment of 35k and to not make a complaint and shut my account. I continually asked why I was not getting my winnings, I never get answers marius1978 and Afi4wins 1 1 Quote
Afi4wins Posted October 23 Posted October 23 @sammcdonald1990 Hi there and welcome to the forum. May we know which casino, which jackpot game and the jackpot amount won please? Quote
Afi4wins Posted October 23 Posted October 23 31 minutes ago, Blackjax said: The name of the casino id king Billy. Thanks, I missed reading the topic title! Quote
marius1978 Posted October 23 Posted October 23 Could we see the email you got, please? What game did you play to hit such a jackpot? $15,000, which you got, is their weekly withdrawal limit. Did the win occur this week? $30,000 is their monthly limit, so that amount you won would take over half a year to be fully paid out. Quote
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