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  1. So a couple days ago I was playing on 7bit casino I was given 50 free spins as part as a deposit bonus.So I win around 2000 dollars on free spins. So as I’m doing the ridiculous 40x play through I notice that even though I’m playing the bonus wagering games none of them are taking off from my play through. Now that little experiment alone has cost me around 500 dolllars as now I’m down to about 1500. I decide to take a break and go and order groceries online so I can also prove I wasn’t even on the site because that’s comes next in the story. I go back to play and all my money is gone from my bonus. So I ask customer service before I play anything what’s going on where’s my bonus money at ? Silvia tells me oh I canceled it! What the ***** my heart sank because I knew then and there they were gonna burn me out of my winnings! So I say I didn’t cancel it I haven’t even been online I can prove it can you show me the ip address it was canceled from because it’s not showing up in my transaction history either that I canceled it. No she says you canceled be more careful next time! What ?? Like why would I cancel the bonus I was up 1500 dollars on? She won’t let me talk to anyone else absolutely refuses to transfer me to a supervisor which I have it all documented and keeps telling me I canceled but can’t show me where and what address it canceled from. So the next day I ask again get the same run around from Michael this time telling me I canceled it then all of a sudden they are have issues with their chat and he will get back to me via email. So I wait another day and I get a email basically telling me the same thing I canceled it and they are t gonna do nothing about it. Like it could be a software glitch but I think at this point it was intentional on their part like how many other people have they done this too? I really needed that money and for them just yo take it back from me for no reason is just wrong!! Keep in mind I haven’t violated any rules and was actually a loyal customer of theirs for years till this. So players beware I wouldn’t spend time or money here because you could be next anyone could and they’ll just tell you you canceled it when you know D am well you didn’t . So my goal is to make sure this doesn’t happen to anyone else and try to shut them down it isn’t right what they are doing I won that money fair and square and they should return it and let me finish my play through like I was but don’t think that’s gonna happen so PLAYERS BEWARE DONT PLAY AT 7BIT YOUVE BEEN WARNED
  2. So I made my first deposit on my already verified Pledoo account. Using Noda being a payment service which allows me to do a direct bank payment and ensures me that the money is received by the merchant instantly. For a good understanding, this is how Noda advertises it's services and having experience with Noda at other online casino's I can confirm this to be true. But what would you guess, after confirmation I see no money being added to my balance and reach out to live support for a first time explaining my situation and being asked if i can provide a screenshot, which for privacy reasons I never do but tell him I can go to my online bank account and deliver a pdf where all details about this transaction can be verified. Little part of that conversation from received transcript: jan duchau (12:33:32): but to be sure not to waste time, if i deliver a pdf of the transfer , I can play today? how does that work then? Leon.K. (12:34:37): If you could send us the screenshot of the transaction, the financial department could track your transaction status and report if it updates. jan duchau (12:35:01): but i still won't be able to play immediately...? Leon.K. (12:35:50): Your deposit will be credited to your game balance as soon as the transaction receives a successful final status. jan duchau (12:36:48): so no...this financial department...they are working now I presume...but till what hour today? Because from then on with the weekend nobody will be checking I guess Leon.K. (12:37:37): The financial department it tracking transactions 24/7 jan duchau (12:38:10): I'll take your word on that. like Arnie would say 'I'll be back' jan duchau (12:38:11): cheers So after downloading a .pdf about this transaction I go back and have a second live chat session: jan duchau (12:54:31): the pdf isn't a problem? otherwise i'll convert to .jpg for you guys Billy (12:54:59): No no the file is fine, we can open it and it works. We just need a bit more time for the investigation. jan duchau (12:55:08): ok, np jan duchau (12:56:07): i'll be giving some slots a demo run but will keep this chat open so...just you know Billy (12:56:21): Noda is a payment provider which assists with the bank transfer deposits. Type of transaction Standard/Instant you can select from within your bank. If your bank does not support the feature of Instant transfer, it will not be possible. For furthermore information about the types of bank transfers available to you, please contact your bank. jan duchau (12:57:15): I've used Noda at other casino's, and the money was added instantly so.... jan duchau (12:57:45): Noda even advertises this, just use google and see for yourself if you like Billy (12:57:50): I will forward this, one moment please. Billy (13:02:36): We are very sorry for keeping you waiting, we need more time for the investigation. ___ Billy (13:15:59): Thank you for your patience. We have contacted the payment provider Noda and they have informed us that you have performed a Standard bank transfer. Noda does not perform fast transfers, it is something that has to be done by you from your bank. jan duchau (13:16:40): ok, but you have confirmation so we can proceed Billy (13:18:10): As soon as the transaction gets processed by the bank and the funds successfully reach us, your deposit will be credited to your account automatically. Billy (13:19:03): Standard bank transfers take up to 2-5 working days. This is why we recommend to choose Instant transfer for a significantly faster crediting. jan duchau (13:19:09): in that case, why did i have to go to all the trouble proving my transsfer and you contacting Noda to do the same ___ So...I won't dare say they give false information but something doesn't add up... I continued the conversation, because I had come across 2 subjects: one of them I wanted confirmation about, a second one about a NDB. These two are asked after I thoroughly went through every letter of Terms & Conditions and Bonus Terms: jan duchau (13:28:42): i have 2 more questions Billy (13:28:54): Yes, im listening. jan duchau (13:30:09): concerning wagering, as you offer Amusenet (former EGT) games...I conclude following the T&C and bonus terms those count 100%, although being Jackpot games and considered by other casino's as not counting towards wagering Billy (13:35:19): Sorry, I’m not quite following. Is it possible for you to rephrase the question? jan duchau (13:35:49): Amusenet slots are considered 'Jackpot Games' in the business jan duchau (13:36:27): I don't see any remark/phrase/notation about them being excluded when wagering a bonus jan duchau (13:37:04): ***other casino's always have that provider added as forbidden to play when wagering*** jan duchau (13:37:34): Does Pledoo let Amusenet slots count 100% whilst wagering jan duchau (13:37:35): ? Billy (13:43:57): Sorry we need a bit more time while we are confirming some information. jan duchau (13:44:17): ow did i touch a sensitive snare jan duchau (13:44:20): hehe jan duchau (13:44:28): second question jan duchau (13:44:36): T&C 6.8 In order to receive a no-deposit bonus: You need to fill out your profile data completely; jan duchau (13:45:08): as i am verified and waiting, can i get one to play in the meantime Billy (13:46:30): Thank you for the provided information, we have redirected this information to a relevant department. In the meantime please refrain from playing those games with an active bonus match balance. jan duchau (13:47:21): i won't if you ask explicitly but that second question ? Billy (13:47:46): Unfortunately, no-deposit bonuses are currently not available for your account at the moment. jan duchau (13:48:27): so you are not honoring the T&C's ? jan duchau (13:49:21): when I even have a right to a finders fee about the Amusenet matter jan duchau (13:49:32): cool jan duchau (13:50:07): Pledoo doesn't mind me using these facts when placing a review...? Billy (13:52:15): Thank you for your patience. No-deposit bonuses are only available if you registered trough necessary links. Generally, at the moment, we don't have any no-deposit bonuses. jan duchau (13:53:02): there isn't anything mentioned about that being a sole condition to receive a NDB or some free spins jan duchau (13:54:14): but fine by me, I have time anyways...I guess I'll go make a preliminary review about Pledoo at Askgamblers....another after playing can be added ofcourse....fair is fair Billy (13:54:38): Sure! Thank you for your time. As I see you don't even started playing, so I would guess that your first review won't be based on the gambling experience. Billy (13:54:48): Is there anything else I could help you with? Billy (13:55:19): We will look into Amusenet situation shortly. jan duchau (13:55:55): reviews aren't supposed to be about the gambling experience solely...and I added that a second review will be added after that gambling experience Billy (13:56:31): Understood! We hope that your gaming experience will be satisfactory. jan duchau (13:56:54): when i start, i hope that e-mail reaches me today as promised jan duchau (13:57:00): cheers Billy jan duchau (13:57:05): thx 4 your time Conclusion 4 me: I cornered that operator nicely and from the end of last transcript you can conclude mentioning Askgamblers does work and even throws them from their script. These people are players' first go to when having difficulties but clearly this one has no knowledge at all. EDIT: check out their reviews page and read the reviews one after one, you can't not see what i saw! I just love the thought I'm gonna be the reason yet another casino adds Amusenet (EGT) Interactive games to prohibited during wagering with a bonus DOH!!
  3. I'm actually quite surprised that you find the 2 bonuses confusing! A Wager Free bonus is the best kind that any player can get...absolutely free money or free spins, restricted only by the standard max bet allowed and the max withdrawable amount allowed, although other rules would still be in play. Any winnings can be withdrawn immediately, but the standard 1x or 3x deposit wagering requirement must be cleared first. A Sticky bonus is one that sticks with you once it is taken, meaning, you cannot withdraw any money until the full wagering requirement has been cleared. All betting rules are in play. The 3rd kind is the Non-Sticky bonus, whereby any early winnings won whilst playing with your real money (before it gets used up and the bonus money comes into play) can be withdrawn. All betting rules are in play as well.
  4. Guys, Girls, People of all gender, I want to be sure about this and maybe it can help newbies doubting this also. My question goes out primarily to those having experience with bonuses; are a 'Sticky Bonus' and 'Wager Free Bonus' one and the same or have you come across anomalies concerning this matter? I ask because I'm at this moment interested in two casino's to play at. One with Sticky, one with wager free, but although they both say that the initial amount will be deducted when making a withdrawal, one still demands b+d be wagered, the other not. Confusing.
  5. @Blackjax finally won something decent on the wheel with 1x wagering Managed to cashout 520 euros after wager completed
  6. @SlotPlayer28 Hi there and welcome to the forum. First of all, I don't play at Bet365, I also don't play that Fishin Frenzy game, and I certainly don't know what that Horse Accumulator is (I'm thinking it's a slot game as well). All casinos share one common Bonus Term whilst playing at their casino with an activated bonus. I don't know if you were playing with any bonus money or not, but I'm guessing that you were. Playing without any bonus taken would not activate this specific Bonus Term: You are not allowed to leave any Bonus or Free Spins game without playing it out first. You are not allowed to leave that game unplayed but come back later to play it again when there are no more bonus wagering requirements to be completed, thereby giving you the chance to make a quick win without any wagering attached. This is considered a Bonus Abuse and all your winnings would be confisticated. This is most likely why that winning amount was not credited into your account.
  7. Okay, Am I wrong or doesn't this page say that your weekend reload bonus in this instance is limited to € 100 for the FS and 5x bonus granted. <REMOVED> 12. The maximum allowed amount for withdrawal which has been won from casino bonus free spins is €100. If the withdrawal amount exceeds allowed amount, the player will receive €100 and rest will be charged from player’s in accordance with the bonus policy. 13. All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal. So €50 deposit needs €2625 wagering, only to be able to withdraw € 125 maximum. Deposit was €50 so real winnings from this offer are limited to € 75. You can't take the FS in consideration, because you can't have two bonuses active at the same time. If you wish to withdraw the first one, FS or Bonus, the other is removed. <REMOVED> 1.3. All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal. 4. You cannot activate previously unused bonuses after a withdrawal request. 10. Players can only have one active bonus, at any one time. Our deposit bonuses are not cumulative.
  8. I recently demanded closure and deletion of my account at 'iWildCasino', part of the Altacore N.V. group. After being a member for more than a year and never being able to withdraw it didn't feel fun anymore. The good thing that came from it is that I discovered many points in their T&C that opened my eyes. More than one time they were contradicting and clearly not abiding their own T&C, or they were untrue when put to the test. The demand and my right to ask that my account were to be deleted and my personal details shredded from their database(s) was the only time support didn't answer my grievances or remarks with a template-like reply. Practically begging and pointing out my progress in reaching the next VIP level. Fun thing about the VIP progress was my question, first through live chat and then via support e-mail, about how much money needed to be wagered to raise one %. I concluded the closest to an answer they tried feeding me was 'we decide at our discretion your percentage, nothing is set in stone'. For the VIP level I obtained one of the percs was a 5% extra on every deposit made, I never received this, only when I complained and contacted support I was told that indeed, following their own VIP advertising I'm entitled to this but as it can't be made automatic -WTF?- I should contact support every time after having made a deposit but before playing even one spin. Withdrawals, only €1200 a day in 3 parts because the maximum per withdrawal is €400. These aren't confirmed by e-mail like every deposit or deposit 'error' for whatever reason not gone through. Depositing with Mifinty mostly, which I used as intermediary for Bancontact/Mister Cash, Belgiums only electronic payment system connected to our bank account was reason for cancelation of withdrawal because I demanded withdrawal via Bank Transfer. Bank Transfer is from my pov the only real KYC assurance, as we players have to provide pictures of our card and a bank statement as part of the KYC verification. The T&C stated that for withdrawal your method of deposit will be used unless you specify another method and named 'such as via bank transfer' but the operator has the last word and freedom of choosing another method for withdrawal. So €1200 a day becomes each two days like this because they send cancellation and no matter how fast you redo your withdrawal this is only handled the next day...keeping in mind that €1200 a day is in reality only €4800 each week because withdrawals made on a Friday, Saturday or Sunday aren't processed until Monday. And to close with: that feeling you have that you're not playing slots but you are played with...it grows and grows and grows when playing slots that have a bonus attached seem profitable and doable till the end is in sight and suddenly no slot produce wins anymore. Playing without deposit on the other hand, creeping thoughts of unfairness, tampered RTP's were joined with sudden technical issues and being thrown out of a game that couple of times you had the feeling that a slot you were playing was THE slot that would make it worth...after logging in and opening that game again, that feeling of winning never returned. Conclusion at least for me: that Curacao license/seal means NOTHING !!! Gambling sites where to much effort is put in making it visually attractive and a choice of (too varied?) providers covering everyone's taste are simple lures which hide questionable conditions/intentions. Those operators have the most ridiculous conditions in their T&C concerning wagering/max withdrawals/restricted games etc... IT ISN'T ALL GOLD WHICH SHINES, READING AND CALCULATING ENDLESS T&C's ARE A NECESSITY and COMMON SENSE PRIMORDIAL. And to be even more honest, websites like AskGamblers and their Certified / Recommended online casino's need to be inspected at the same level as the most blacklisted blacklist casino/operator around.
  9. ROYAL WELCOME BONUS Which One Will You Pick? Welcome to our wonderful corner of the internet! To let you get to know Royal Stars a little bit better, we have created not one but two amazing welcome packages which will give you many hours of excitement and fun! Pick the one that suits you best! Wagering Royal Welcome Bonus If you prefer to play big and don't mind wagering then - 375% bonus up to a stunning 2.000€ + 200 Free Spins this is the perfect pick for you! 1st deposit: 100% up to 500€ + 50 Free Spins 2nd deposit: 50% up to 500€ + 50 Free Spins 3rd deposit: 75% up to 500€ + 50 Free Spins 4th deposit: 150% up to 500€ + 50 Free Spins Wager free Royal Welcome Bonus Not a wager fan? No problem, we got your back! Grab our Wager Free Welcome Bonus which is bringing you a 375% bonus up to 1.000€ + 200 Free Spins, and start this amazing journey! 1st deposit: 100% up to 300€ + 50 Free Spins 2nd deposit: 50% up to 200€ + 50 Free Spins 3rd deposit: 75% up to 200€ + 50 Free Spins 4th deposit: 150% up to 300€ + 50 Free Spins Royal Welcome bonus free spins game may vary based on location or currency. Get started and hear those coins ringing! --->LINK: https://www.royalstarscasino.com/en/promotions/welcome-bonus
  10. @sh1ba DAMA NV casinos have always been a popular choice with gamblers, both new and old players. The choice of which casino to play at depends on whether your country is restricted or not, and also depends if you like taking bonuses with your deposits. Some casinos give better bonuses, most others give the standard 100% 1st deposit bonus. The wagering too varies casino to casino...most have a 40x wagering on the bonus amount, some may include the deposit amount as well, but there are also a few casinos that offer bonuses with lower wagering requirements. One of the easiest ways to find what you are looking for, is to click on the 'BONUSES' tag at the top, or click the 'CASINOS' tag to find out which casinos would allow players from your country to play at. I can't give any specific advice for now cos I don't know which country you're playing from and whether you like taking bonuses.
  11. People go on, normally the VS brain washed, about how GREAT their rewards are - lets put in context: you wager 50k between levels for a 50 quid reward. Is it the worst? Nah. But it's certainly a far cry from the best - when Novibet were in the UK, and i played thre, i was getting 50-100 quid for about 5k wagering on average, for example.
  12. Note sure about that. That game has been in the palette for a decade at least, or even more. I am not sure too many people noticed the possibilities in that game. I actually wonder how many dice twister lovers are out there like me. There was a game Heads or Tails as well, that game offered quite good odds and ways to meet wagering requirements as well, however not as good by far as Dice Twister. But Heads or Tails might have been spotted by many players, because in 2007 when I started playing it was already in the restricted game section of the terms of several casinos. Dice Twister however was never in the restricted list. That's why I doubt it made too much sense for the casino finantialwise. Around 2017 some casinos changed the limits on the game, but apart from that it was hiding luckily there waiting to be exploited, so to say. Porbably it caught the attentions of too few players to keep it in the selection.
  13. It was a dice game. Basically the loophole in Playtech casinos, I can mention now as it is no more available. A wagering requirement killer, so to say. It offered combinations to place very high bets, even 100% of your balance with at least 94% return in worst case scenario, while counting fully into wagering requirements. You could meet the turnover requirements in minutes, even if it was in the thousands. In those Playtech casinos that offered cashable bonus, like Ambercoast casino, Prestige casino and many others, it meant out of 12 monthly bonuses you could cash out profit at least 8-9 times, not mentionning other winning strategies with that game to generate more profit, and additional winnings on other games with the help of the bonus. That game reminds me of good memories.
  14. Sorry, but this contest is not for me...not my kind of contest...but for those interested, kindly take note of the following: Each $20 deposit gets 1 ticket, so many deposits (and tickets) would be required to stand a chance of winning one of the prizes. The 100% welcome bonuses (first 3 deposits) require a minimum deposit of $25, but the wagering is a staggering 45x deposit+bonus!
  15. @cocopop3011 If this guy is not the casino rep, then I think he is spamming the forum, cos the Sons Of Slots is not a good casino in the first place! (He can't even spell 'Sons' correctly. ) The minimum deposit to get the 100% welcome bonus and free spins is 30 EUR...wagering is a RIDICULOUS 50x deposit+bonus!
  16. @boef078 Best casino??? Says who??? Minimum deposit to get the 100% welcome bonus is 30 EUR...wagering on it is a RIDICULOUS 50xdeposit+bonus (I can get a 400% or 500% bonus elsewhere instead!)
  17. There are clauses in casino's T&Cs on specific items, like differing bonus wagering requirements, minimum deposit needed, max bet allowed, and so on. As you have mentioned, if a specific game term states that overtime is included in the calculation period, then this would override the general T&C clause, meaning, your bets would remain valid for the entire overtime period...and so yes, your bet should be regarded as a win!
  18. Bonus wagering. I lost €350 yesterday morning at Joo. Won €50 in lottery. Ended up cashing out €440.
  19. I'm confused but still trying to pick up from where everything left off tbh. Arcanebet, I registered but never came back to it . In terms of Afi's list: Bitkingz, King Billy before it became restricted to Canada but will be back months later, gotta love Slotum for occasional weekly 20 no deposit free spins like Slot Hunter / ComboSlots, they are good casinos! Joo casino on the other hand everything was smooth until I needed to verify the transaction which perpetuated into delays and issues resulting in me trying to prove it to them. Ie. If I deposited today they would want me to prove that however my bank would not allow that because my statement is monthly! They would not take an online statement because of the important details missing, name, address, etc. needs to be on one page altogether so I decided to give up and close my account there. Same goes for Lucky Dreams casino. Good run there but terrible verification process. That's a good idea! Single highest multiplier screenshots, one entry per person! I'd also like to see contests that involve a random picker among the eligible entries for the members depending on how many are in total. Now is it winner take all or are the places split fairly across? Wagering contests or anything in regards to leaderboards I'd avoid!
  20. It's been a long time that I'm being pro-active what concerns a review / additional information about a casino but iWild's Live Chat / email support just makes me irritated today. I've been a player at iWild for about 6 months, maybe longer and deposited € 1000's. Now today I asked a simple question: play € 100 = 1 iCoin ... the VIP levels they use and the %'s ... how much money has to be played for 1% (like so many casino's mention). Live Chat's answer: ''Unfortunately, we do not have this information. You can play and the level will rise. You can get acquainted with all available information in your personal account and in the VIP section. Unfortunately, raising the level is considered automatic and we do not have this information. Two days ago I began with € 1200, and played I guess € 2400 before the initial amount was gone. I rose 3%, the Live chat answer did not satisfy me so I wrote an email and got the most standard reply possible: Thank you for reaching out to iWild Support! You can track your VIP level in your account and all available information and available privileges for each level you can also find in the VIP section on our website. As soon as you gain the necessary experience to reach the next VIP level, your status will be upgraded. The column must be 100% filled, after which the VIP status information will be updated. I thought wtf + phew and continued my day, addicted to gambling as I am ofcourse I decided to deposit and use the weekend reload bonus but before depositing read the terms once again: So the weekend reload bonus: 50% bonus up to € 500 + 50 free spins; free spins are limited to € 100 max withdraw The bonus limited to max 5 times (wager = 35x bonus + deposit) EXAMPLE: deposit €30, get €15 bonus ... I can withdraw max €75 after wagering, if I withdraw all other bonuses disappear. And this count vice versa if you start with the free spins make €100 after 40x wagering FS winnings. ERrrr AHEUM!! I got a promo in email with no specific terms attached,35% and 80 free spins on Buffalo King Megaways waiting for You! when asked in Live chat if that promo doesn't have that max withdrawal x5 bonus amount coz no specific terms nowhere to be found I presume the terms on their https://iwildcasino.com/en/page/bonus-terms page count right???? Am I wrong ???? Prove to me that the email promo has the same terms as the promos with clear terms on your bonuses page....
  21. Any casino insisting wagering requirements still apply after zero'ing a balance is , to be frank, dodgy. How can that even make sense, logically. It doesn't. Though closing accounts means very little - you can open them up afterwards and your data's still theirs for the next 7 years. Casino's don't care about retention, for a weird reason as it costs more to attract, not retain: it's all about new sign ups.
  22. After what I had written in my several replies to them via email, they stood by their stupid ridiculous wagering term, so I stood by my principles...one BS on me and that's it with that casino...any casino! Their standard reply of "we're very sad to hear of your decision"...one more BS there....and they readily agreed to close my account. Dazard Casino was, and is, the ONLY casino that took real attention, cared for their customers, gave assurance of reliability, and eventually talked me out from closing my account. No other casino so far has even tried to do that!
  23. Oh wow, what an odd thing to say. Most of veteran gamblers know that zero balance ALWAYS finishes wagering. I find this really bizarre.
  24. @cocopop3011 I have tried explaining to them that with zero balance, all unfinished wagering should no longer be in play, but no, they insist that I must complete the unfinished wagering first before I can make a withdrawal. Their terms DO NOT STATE that zero balance would clear all unfinished wagering, and this is what they are adhering to! Really STUPID terms. I won't play at Winz anymore after this! Winz.io is a blardy shiiiity casino!!!
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