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    OlleBitStarz

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    • Posts

      120

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    Everything posted by OlleBitStarz

    1. OlleBitStarz
      Hi guys, No worries, as I feel I have nothing to be ashamed of, I don't like to hide, it's Olle from BitStarz here in case you wondered In regards to the above conversation, I don't mind you posting it at all, but I'd like to add to the above for reference, that Mr.Kaptein has a long history of blackmail and harassment at BitStarz, particularly when he doesn't get what he wants. Still though, we haven't treated him any differently. I think any reasonable person can agree that getting bonuses on top of any official stated offer in a casino is no human right. You're entitled to what is mentioned on the website, and any personalized offer you might have been offered. But coming to the chat and being denied a bonus is nothing that you can use against a casino. You've never been denied any of the official promotions at BitStarz, and on top of that, you've gotten plenty of offers via chat, almost every day, the most recent one was yesterday, when you deposited around 60 EUR and got 120 free spins from us. So saying that we're somehow neglecting you is just ridiculous, and I think you know that too deep down. I mean, I don't like to out here how much a player deposits but you also claimed you made 8 deposits in one day, but not how much they totalled, and depositing in crypto, these deposits can go under 5 EUR per deposit. Just throwing that out there and the readers can do some math. The great thing about casino today is that there are many casinos to choose from, and you can choose whichever casino you want. However, you still keep playing at BitStarz, so this illogical paradox makes very little sense to me, since you claim you're being so mistreated. Kindest Regards, Olle
    2. OlleBitStarz
      Hi again, Thanks for getting back to us here. I hear you, however, as you might understand, I can't deny or confirm any personal activity on your account, but on top of my head, I don't think your deposit was of $100. Also, correct me if I'm wrong, didn't we in the end cashout the full amount you requested in the end? But I see your point with higher amounts being at a higher risk just for the sheer magnitude, but we would have to draw the line somewhere anyway. To your second question, yes, it's equally enforced among all players. Doesn't have to do anything with time. Regards, Olle
    3. OlleBitStarz
      Hi GlobalGamer, Don't get me wrong, I understand where you're coming from here, and I have to start off by apologizing for a slow reply. As some people already pointed out here, the reason for it being in place is to prevent money laundering in the form of a quick deposit and withdraw. As a casino to strive to offer the fastest withdrawal process, this is also something that is a sore thumb for us, but at some point, we have to find the security/speed equilibrium, if you will. You also mention a Jackpot scenario, which I don't see would be that affected by a 3x wagering on a deposit. If it was a 3x on the jackpot amount in other hand, that would be a total nightmare. But if you deposit 100 USD and win a 6 million dollar jackpot, and only have to wager 300 USD to get it out, in my opinion it's not terrible. I'm not going to be the guy who sit here with a bunch of empty words and BS, so let me cut to the chase here. We have it in place for ML prevention. We're not deliberately trying to interfere with our players and their gaming activity, if you feel like 3x is too much and have another casino that has lower, and that being the deciding factor for you to make the switch, then I wish you all the best of luck at that other casino, and I sincerely mean that. On the other hand, if you feel like BitStarz is a place that has been good to you in the past (as you've been a long regular player), both in terms of service and rewards, and you can for that reason look past this 3x thing, we'd be delighted to have you back. Regards, Olle
    4. OlleBitStarz
      Hi there, I'm quite confused here once more, we do not ask for and have never asked for your login details to your bank. Are you using a PC or a Mac? I'd be happy to give you instructions how to make a prinscreen, but kindly note that a quick google search also could solve that very quickly Olle
    5. OlleBitStarz
      Hi there, Welcome to BitStarz first of all! I'm not entirely sure what page you're on here, but we are not asking and have never asked anyone for username and password for your bank, so perhaps you're misinterpreting something here. We do ask for you to fill in your player profile, but that has nothing to do with your bank credentials in any way. Perhaps you want to PM a screenshot to me with what screen you're on so I can help you further, alternatively, give support a ping via live chat, they're available 24/7 Kindest Regards, Olle, BitStarz
    6. OlleBitStarz
      Hi Gamaliel, Sorry for the slow reply! Actually it's already being integrated so shouldn't take long until we have it. We'll be running it though Accentpay Kind Regards, Olle
    7. OlleBitStarz
      Thanks Cocopop! Really appreciate you giving such good feedback Olle, BitStarz
    8. OlleBitStarz
      Gamaliel, Thank you so much for that! Just let us know if there's anything else we can do! Olle
    9. OlleBitStarz
      Thanks ValDes! I really appreciate you taking the time to give us such nice feedback. We'll always try to do our best to be accommodating to our players, and we'll of course always consider any request to make the casino experience better! Olle, BitStarz
    10. OlleBitStarz
      Hi Raptordinos! Thank you so much for the kind words! This is also active for all other game providers at BitStarz, just wanted to point that out so that's not missed : ) We're super proud of having this in place! Olle, BitStarz
    11. OlleBitStarz
      Hi guys, Happy New Year! Celebrate in style with a 100% bonus at BitStarz! More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC or 5 EUR per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    12. OlleBitStarz
      Hi guys, Happy Friday! Grab a 50% Bonus when you make a deposit today More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC or 5 EUR per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    13. OlleBitStarz
      Hi guys, Today you can grab a big chunk of extra money to play for! More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC or 5 EUR per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    14. OlleBitStarz
      Hi guys, Want to go on an intergalactic adventure today? Grab 20 Free Spins in Event Horizon! More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    15. OlleBitStarz
      Hi guys, Continue the week with yet another 50% Reload at BitStarz! More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    16. OlleBitStarz
      Hi guys, What better way to start the week than with a 50% Reload? More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    17. OlleBitStarz
      Hi guys, Today you can grab the largest 100% Cashback we've given out to date! More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    18. OlleBitStarz
      Hi guys, What better way to celebrate Christmas Eve than with a 100% Reload Bonus? More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    19. OlleBitStarz
      Hi guys, Why not join Fa Cai Shen for some casino action and grab 50% extra to play for? More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    20. OlleBitStarz
      Hi guys, Grab 25% extra when you make a deposit today. Why not try the popular slot Sugarpop with your extra money? More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    21. OlleBitStarz
      Hi guys, Ever wanted to steal some money from Mr. Scrooge in "A Christmas Carol"? Today is your chance to steal 20 free spins from him More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    22. OlleBitStarz
      Hi guys, Don't miss out on the chance to double your deposited amount today with a 100% Bonus! More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    23. OlleBitStarz
      Hi guys, How about starting the week with a 50% Reload Bonus? More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    24. OlleBitStarz
      Hi guys, The 100% Cashback continues today as well! More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
    25. OlleBitStarz
      Hi guys, What? Another day of 100% Cashback? More information about how to claim the offer can be found here: https://www.bitstarz.com/promo/christmas-calendar?refer=07b08d6b Kind reminder: When betting with bonus money, remember not to go over 25 mBTC per spin. The technical fix for this to make it impossible to bet this amount is still in development and we promise to let you know as soon as it's sorted. Until then, thank for you for your patience!
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