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Everything posted by Afi4wins
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@Edink0 That's good news mate and just before Christmas too. Enjoy it and have a merry Christmas holiday. There are lots more of other good casinos out there for you to choose and play at. Strange and weird as it may be, but one casino can be very good for one player, but very bad for another, just as in the saying 'one person's meat is another's poison'.
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Self exclusion email respond was welcome to casino…
Afi4wins replied to PII's topic in Need help with a complaint?
@PII Since you've got their reply confirming receipt of your self-exclusion request, then you have the right to get your deposits back. Write in again to the accounts dept and to the Manager as well, attach the proof, and request that your account be closed and get a refund of al your deposits. See what they say next, but being Christmas holiday season now, they may take some time to respond back. -
@teambangladesh Does this mean that the casino has accused you of having a duplicate account (maybe opened by that fraudster)? 1 year is way too long for this issue to have been solved, so there must be a serious problem somewhere. Have you written to the casino's Support Team or Manager explaining that your email had been compromised and cannot be used anymore? My old email was also compromised some years ago but it has since been permanently disabled and cannot be used for correspondences. Back then, I used a new email address to keep corresponding to the casino, informing them of the old email situation and requesting them to accept my new email. Some casinos didn't accept the requested change but a few did.
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- 1xbet security department
- 1xbet withdrawal problem
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Self exclusion email respond was welcome to casino…
Afi4wins replied to PII's topic in Need help with a complaint?
@PII The first thing to do is to get the casino to confirm that they did receive your earlier self-exclusion request, which I doubt they had, otherwise they shouldn't have sent you that welcome email response. -
During this time when Christmas is just 4 days away, most of the casinos' staff have already taken leave and things usually would slow down to an almost stop! Unfortunately for players who are waiting for payments or resolutions to be made, they have to wait till probably AFTER 1st week of January 2026!
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That's not good news at all, not even helpful. Now they are saying they want more KYC documentation, but that's not a breach of their terms as stated earlier on isn't it? Looks like a case of delaying tactics here, for whatever their reason. A number of other players had already went through similar cases before this, so just have to wait and see what their response would be next.
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@Edink0 At this moment we do not actually know what the supposed issue is - they said it's due to a breach of their terms, but have they said what breach it was? Also, have you contacted their accounts dept (as suggested in the pop-up message) to find out what actually the issue was that need to be resolved?
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@Edink0 Hi there and welcome to the forum. Please note that we do not allow external links to be posted in the forum. What you can do is take a screenshots of the 2 instances and post them here for others to see.
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@Amanda068 Hi there and welcome to the forum. Did the casino gave any reason for the delay? What kind of games did you play - slots, table games, sportsbetting?
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@Foldedfables Hi there and welcome to the forum. Unfortunately, you are but one of so many others who got attracted by no-deposit big bonus offers by crypto casinos and ended up having to make several real money deposits before you can even attempt a withdrawal claim. The thing is, so many people think that playing using crypto currency is safe, reliable, anonymous, no KYC required, fast deposits/withdrawals and cheaper than using the usual fiat currency, but are quite indifferent to the reality than these crypto casinos may actually be unregulated! Being unregulated also means that there is almost no hope of getting any kind of help or assistance from anybody, not even from Licensing Authorities! I always tell new players to keep away from getting involved with new crypto casinos and their big bonuses, but these people only come to know of this when are already in trouble.
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Warning: OlyBet ignored my gambling problem and let me lose thousands
Afi4wins replied to Detru's topic in Best and Worst
@Detru Very sorry to hear this mate. Looks like Askgamblers is not the appropriate body to handle your case. Have you tried getting an ADR Provider instead of going to court (which will cost you money)? -
I agree with @loceff13 that playing with Bonus Buys certainly need a big bankroll and is not recommended for most low budget players. I have tried playing with Bonus Buys on many various games (fun mode of course) and most of them were and are horribly money-hungry! Big spenders are attracted to this kind of play simply because there's always a chance of getting that max win quickly and easily, despite having to spend and possibly lose a truck full of cash!
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What’s the thing you don’t like about online casinos?
Afi4wins replied to Player101's topic in Casino Polls & Surveys
The one thing I HATE THE MOST is cumbersome KYC requirements and approval procedures! Asian casinos, on the other hand, require ONLY a copy of your ID and details of your local banking account - that's all and it's that simple!