I have played many casinos and used to play somewhere else also with Costa Rica license. And I never hand problems with getting my money so far. But like cocopop I made a small deposit at casino sieger. They seem to be quite new to the market, but I received my 5 No Deposit within 24 hours (actually it was faster, but I didnt check) and played some netent and betsoft games. Obv I lost the 5 and thats why I made the deposit. The welcome bonus box was ticked automatically...I was not able to forget it
I see the problematic with the release funds button, but you only seem to use it when you switch between game providers...when i keep playing netent slots then I didnt have to use it.
The search is working, but when you try to chose the game you have been looking for, then it is not opening. i reported it to live support and they told me that the IT knows about it and are looking for a solution.
I had a win and was able to request a payout even I didnt clear the welcome bonus. This was suprising, I didnt read that before. I received the payout within 72 hours which I didnt exspect that fast. But probably because it was not a huge amount.