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    cocopop3011

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    • Posts

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    Everything posted by cocopop3011

    1. cocopop3011
      Aww I'm gutted for you Kev Maybe take it to eCogra and argue that you shouldn't have been allowed to register using the same email address and try to get your deposits back, but your winnings are definitely out of the window here mate. Regardless of whether or not this was an accident, the stance on duplicate accounts will never change.
    2. cocopop3011
      You don't like it? I played it and thought it was okay however I really wouldn't be able to offer a proper review on the game since I haven't played it enough.
    3. cocopop3011
      You can't change the amount of lines you play with but if you play with the full max lines this wouldn't be a problem anyway. Are you new to the game or has it always been a favourite?
    4. cocopop3011
      Okay let us know how the withdrawal goes, congrats on your winnings. 7-10 for approval is awful long but as long as you get your money in the end who cares.
    5. cocopop3011
      Okay good luck!
    6. cocopop3011
      Puzzling indeed. I'll chase this up Monday if we don't get a reply before then.
    7. cocopop3011
      Not your laptop dear it seems the t&c link just doesn't work!
    8. cocopop3011
      Damn that's me out when it comes to advice, I don't play games from any of these softwares YES YES YES!! There will almost definitely be a max bet clause in the terms, please check again. Don't guess it it's not worth the risk, if you go over that your winnings will definitely be confiscated. If the casino has live chat ask them if they don't read the terms again until you find it
    9. cocopop3011
      So lovely to have you back I've really missed you Blondie! Glad to hear things are picking up for you, can't wait to see you posting again.
    10. cocopop3011
      I'm struggling to see how you could register using the same email address. The other details as you mentioned are not tracked during the registration process but the nickname and email address always are.
    11. cocopop3011
      Aww thanks agambler, of course we always love to hear that kind of feedback Maybe we'll start seeing some of your screenshots soon??
    12. cocopop3011
      I guess we really have to see what the rep says as there's definitely conflicting information here. If we don't get a reply tomorrow Kev I'll chase it up again for you. Things like these take time, so a little patience please.
    13. cocopop3011
      I've just pretended to want to sign up again using the email address I already have registered at the casino and it doesn't allow me as the picture shows. So this really boils down to whether or not you definitely used the same email address?
    14. cocopop3011
      Actually Afi you just spotted something which I completely missed when I read his post! I completely skipped the 'email address' bit So hang on - Kev you definitely used the same email address?
    15. cocopop3011
      Kev you have to give it time please, I've already been informed that help is on its way.
    16. cocopop3011
      Excellent! Thanks for letting us know! Congrats on your winnings.
    17. cocopop3011
      Quick question - can you convert this win from BTC to EUR or USD so we know what we're working with. If you going to do the max betting just make sure you are absolutely clear what this amount is when playing with a bonus and make sure you never bet any more. Also which casino are you in so we could suggest some games, or if you don;t want to say give us the providers
    18. cocopop3011
      But you do agree to stick to the terms and conditions when you register which means you are then bound by them. Anyway, as I said I've emailed the rep for you hopefully she can come and jump in here.
    19. cocopop3011
      Hi Kev I'm sorry to hear about whats happened but the fact of the matter is, casinos are usually very strict when it comes to duplicate accounts, honest mistake or not. However I have mailed our BGO rep to see is she can jump in and help at all. You can also contact the casino rep here
    20. cocopop3011
      Yeah I wondered the same thing! For those who have already received an invitation do you know how you were invited?
    21. cocopop3011
      So has it been processed now dear?
    22. cocopop3011
      Yep got this one too. I keep forgetting to do my free spins all the time! What is wrong with me.
    23. cocopop3011
      With Redbet and it being your first withdrawal 24 hours, But as Awena mentioned you really can just ask support. Redbet usually offer a very professional and friendly live chat they'll tell you straight away what's happening.
    24. cocopop3011
      More can be found HERE
    25. cocopop3011
      Usually nothing! I've never paid more then £4 for a withdrawal to my card and like I said usually there's no charge at all! I've never done a withdrawal to a credit card, seems pretty pointless to me, I just use my debit card
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